Real InterContinental Guatemala, an IHG Hotel Reviews, Deals & Photos 2024

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Luxury spa hotel, walk to Plaza Fontabella Shopping Center

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Dates

May 2024

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29

June 2024

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

9.2

Wonderful

Popular amenities

Pet friendly

Hot Tub

Spa

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Oakland Mall11 min walk
La Aurora Zoo16 min walk
Paseo Cayala8 min drive
Guatemala City (GUA-La Aurora Intl.)15 min drive

Las Habitaciones requieren urgente cambio de Alfombras los cuartos tienen un mal olor

Karl

May 22, 2024

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Room options

1 King Classic

9.2/10 Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic Accessible

10/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Business Lounge Access (High Floor)

10/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

420 sq ft
City view
Sleeps 4
2 Double Beds

1 King Classic Accessible

10/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

592 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic

9.2/10 Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room

9.8/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 Twin Bed

1 King Premium City View High Floor

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 King Bed

1 King Premium High Floor

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 King Bed

1 King Classic City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

592 sq ft
City view
Sleeps 2
1 King Bed

2 Double Premium High Floor

10/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Business Lounge Access (High Floor)

10/10 Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

420 sq ft
City view
Sleeps 2
1 King Bed

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton linens

420 sq ft
City view
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom, City View (High Floor)

8/10 Very Good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

710 sq ft
City view
Sleeps 3
1 Twin Bed

Similar properties

Pool

Pet friendly

Parking included

Free WiFi

$176 total

includes taxes & fees

Jun 1 - Jun 2

About the neighborhood

Guatemala City

Real InterContinental Guatemala, an IHG Hotel is located in Zona 10, a neighborhood in Guatemala City, and is in the entertainment district and near the airport. Travelers eager for a bit of culture can stop by Popol Vuh Museum, while those who have shopping on the agenda may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Traveling with kids? Don't miss La Aurora Zoo. Explore all the area has to offer with ecotours and mountain climbing.

Visit our Guatemala City travel guide

What's nearby

Plaza Fontabella Shopping Center - 4 min walk
Oakland Mall - 11 min walk
U.S. Embassy in Guatemala - 14 min walk
La Aurora Zoo - 16 min walk
Paseo Cayala - 8 min drive

Getting around

La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

San Martín - 2 min walk
Tanoshii - 1 min walk
The Market - 1 min walk
Restaurante Carpaccio - 2 min walk
Restaurante La Poza - 2 min walk

About this property

Real InterContinental Guatemala, an IHG Hotel

Luxury family-friendly hotel near Plaza Fontabella Shopping Center

Located close to Oakland Mall and Europlaza, Real InterContinental Guatemala, an IHG Hotel provides a free daily manager's reception, a terrace, and an art gallery on site. Treat yourself to a deep-tissue massage, reflexology, or a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

You'll also enjoy the following perks during your stay:

2 outdoor pools and a children's pool, with sun loungers
Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
Luggage storage, massage treatment rooms, and free newspapers
A banquet hall, smoke-free premises, and 20 meeting rooms
Guest reviews speak well of the helpful staff

Room features

All 239 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.

More conveniences in all rooms include:

Highchairs, childcare services, and free infant beds
Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
Bathrooms with rainfall showers and deep soaking tubs
LED TVs with premium channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Picasso Stone Flame Oven
Tanoshii
The Market

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Library
Sauna
Spa tub

Family friendly

2 outdoor pools
Children's pool
Free crib
Highchair
In-room babysitting (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

20 meeting rooms
24-hour business center
Computer station
Conference center (6,186 square feet of space)

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open select days
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Elevator
Grab bar in bathtub
Handrails in stairways
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

More

1 building
100% renewable energy
15 floors
Banquet hall
Beaux Arts architecture
Built in 2000
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels

Entertainment

iPod dock
LED TV with premium cable channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 1 2024 to July 31 2024 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 600 per stay (maximum GTQ 600 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GTQ 160.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 600 per stay (maximum GTQ 600 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala an IHG Hotel

Real InterContinental Guatemala, an IHG Hotel Hotel

Real InterContinental Guatemala, an IHG Hotel Guatemala City

Frequently asked questions

Does Real InterContinental Guatemala, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The pool will be unavailable from June 1 2024 to July 31 2024 (dates subject to change).

How much does it cost to stay at Real InterContinental Guatemala, an IHG Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala, an IHG Hotel on Jun 21, 2024 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Real InterContinental Guatemala, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GTQ 600 per stay. Service animals are exempt from fees.

What time is check-in at Real InterContinental Guatemala, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–3:00 PM for a fee.

What time is check-out at Real InterContinental Guatemala, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Real InterContinental Guatemala, an IHG Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM–11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is Real InterContinental Guatemala, an IHG Hotel located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Karl

Business traveler, Traveled with partner

May 22, 2024

Disliked: Cleanliness, property conditions & facilities

Las Habitaciones requieren urgente cambio de Alfombras los cuartos tienen un mal olor

Stayed 2 nights in May 2024

10/10 Excellent

Oliver, Katy

Traveled with partner

May 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facilities conditions were nice for this kind of hotel, location is great in Zone 10

Stayed 1 night in May 2024

10/10 Excellent

Hilma

May 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel and service

Stayed 1 night in May 2024

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family

May 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, dining options

Stayed 2 nights in May 2024

10/10 Excellent

Emily M.

May 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My stay at the InterContinental was brief. The hotel is very modern and clean. The room very satisfactory. I arrived late and was quite pleased that the staff allowed me to place a late night food order while doing my check in . Highly recommend.

Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Business traveler

May 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The Hotel is really good. The best are the people working at it in all departments, particularly the restaurant and room service members. The food is excellent and there are many options, The rooms are spacious and well set up.

Stayed 3 nights in May 2024

8/10 Good

Maribel

May 2, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Anne, Pacific Grove

Apr 28, 2024

Liked: Amenities

Very helpful staff!

Stayed 1 night in Apr 2024

10/10 Excellent

Rosana, Miami

Business traveler

Apr 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Apr 2024

10/10 Excellent

Emil

Traveled with partner

Apr 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bars not open on a Sunday and pool dead

Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book	Comfortable Beds & Spacious Rooms
Check-In Time	3:00 PM
Check-Out Time	12:00 PM
Star Rating	5.0

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Real InterContinental Guatemala, an IHG Hotel

Choose dates to view prices

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Wonderful

Popular amenities

Explore the area

Most relevant reviews

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4/10 Poor

Room options

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1 King Classic

Highlights

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2 Double Classic Accessible

Highlights

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Premium Room, 2 Double Beds, Business Lounge Access (High Floor)

Highlights

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1 King Classic Accessible

Highlights

View all photos for 2 Double Classic City View

2 Double Classic City View

Highlights

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Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Highlights

View all photos for 2 Double Classic

2 Double Classic

Highlights

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Standard Room

Highlights

View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

Highlights

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1 King Premium High Floor

Highlights

View all photos for 1 King Classic City View

1 King Classic City View

Highlights

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Highlights

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2 Double Premium High Floor

Highlights

View all photos for Premium Room, 1 King Bed, Business Lounge Access (High Floor)

Premium Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

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Premium Room

Highlights

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

Highlights

Similar properties

Hyatt Centric Guatemala City

About the neighborhood

Guatemala City

What's nearby

Getting around

Restaurants

About this property

Real InterContinental Guatemala, an IHG Hotel

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors