Nice staff and breakfast in the hotel.
And air conditioner is quite and cold.
I will come back next time.
真实旅客
2019 年 10 月入住 2 晚
10/10 超赞
Taylor
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施
Taylor
2024 年 5 月入住 3 晚
10/10 超赞
Andrew
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is about 10 minutes by taxi out of the old Havana area, it felt safe and welcoming the minute you arrived. Yanetxy and Rosebel were most helpful and accommodating at this beautiful boutique hotel. We were given suggestions were to eat and how to stay safe while touring around Havana. They were instrumental in arranging our vintage car tour of Havana which was incredible! There is a roof top bar and a restaurant that serves amazing food. Definitely will stay here again when we come back to Cuba!
Andrew
2024 年 5 月入住 2 晚
10/10 超赞
Francis
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
This is a five star plus boutique hotel! The staff is beyond helpful! The best hotel I have every stayed in!
Francis
2024 年 4 月入住 4 晚
10/10 超赞
Houcine
2024年04月16日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel in a nice location. Excellent service especially Yanetxy who was always ready to help. Would stay there again in a heart beat.
Houcine
2024 年 4 月入住 1 晚
10/10 超赞
Alessia
2024年03月12日
满意:服务设施,清洁度
Very warm welcome, perfect service and delicious breakfast! Great support with every question and wish from my side throughout the whole stay and even before. I will definitely consider to come back, next time I stay in Havana. Thanks a lot!
Alessia
2024 年 3 月入住 1 晚
10/10 超赞
Felicia
与家人出行
2024年03月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good
Felicia
2024 年 3 月入住 3 晚
10/10 超赞
vladimir
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent on all Levels, Great and Beautiful place. Excellent food as well, ama,ing chef and very quiet location. My one and only complain which is very minor is that i was charged $3.00 (us) for a very, very, very small cup of coffee and it was even half full!!! I thought it was absurd. But over all experience was Excellent. Would definitely recommend and would definitely return.
vladimir
2024 年 2 月入住 1 晚
6/10 一般
Lea
与家人出行
2024年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good: The premises were very nice and clean and the staff very friendly.
Not good: The breakfast was not very comprehensive and the air con in one of our two rooms did not work properly. We asked for an appropriate refund but only got 10 $ off the bill, which is a joke for two out of three nights with no decent air conditioning. Also, the water in the mini bar is far too expensive!
Last not leat we were not happy with the transfer. As we had booked one of the two rooms for a whole week, we were told, there would be a pick-up from the airport included. Well, we got a lift but we had to pay 35 $ for it and were then told by the hotel that a free pick-up does not apply when the booking is via Expedia and not directly!