评分基于 246 条真实点评
3.7 客房清洁度
3.6 服务和员工
3.7 客房舒适度
3.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2020年2月5日 发布在：Hotels
酒店管理层的评论
2020年2月7日，回复：酒店管理层 Gaia Hawaii
Aloha,
Thank you very much for your feedback. We apologize our unit at Ala Moana Hotel did not meet your satisfactory. We will continue to work hard to better service our future guests.
Sincerely,
Gaia Hawaii
用户：真实旅客
发布日期：2018年6月30日 发布在：Hotels
酒店管理层的评论
2018年6月30日，回复：酒店管理层 Park
Thank you so much! We are looking forward to seeing you! Mahalo!
用户：真实旅客
发布日期：2018年6月9日 发布在：Hotels
酒店管理层的评论
2018年6月15日，回复：酒店管理层 Gaia Hawaii Vacation Rental
Thank you very much for your feedback!
用户：真实旅客
发布日期：2024年3月4日 发布在：Expedia
I thought I was getting an accessible bathroom. It was not. No handrails for the toilet and the toilet was low. Only one handrail in the shower with the bathtub wall being so high it was difficult to get in. I only thank God my stay was short enough that I could put up with staying there, although I was very tempted to move. It was uncomfortable for me.
酒店管理层的评论
2024年3月4日，回复：酒店管理层 Luana Hawaii
Thank you for sharing your experience with us. We're sorry to hear that the bathroom did not meet your accessibility needs. We understand the importance of having the right facilities for your comfort and safety. We apologize for any discomfort this may have caused during your stay and appreciate your patience. If you have any further comments or suggestions, please feel free to share them with us.
用户：真实旅客
发布日期：2024年2月8日 发布在：Expedia
N/a
酒店管理层的评论
2024年2月8日，回复：酒店管理层 Luana Hawaii
Thank you for choosing Luana Hawaii Realty for your stay.We look forward to welcoming you back to our hotel in the future.
用户：真实旅客
发布日期：2024年1月8日 发布在：Expedia
酒店管理层的评论
2024年1月9日，回复：酒店管理层 Luana
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay fell short of expectations due to the condition of the room. Please accept our sincerest apologies for any inconvenience caused. Please feel free to reach out to us directly if there's anything we can do to make amends or assist you further.
用户：真实旅客 来自：Raleigh
发布日期：2023年12月13日 发布在：Expedia
Thank You
Very Very Very nice Place
酒店管理层的评论
2023年12月13日，回复：酒店管理层 Luana Hawaii Realty
Thank you so much for your kind words! We're thrilled that you found our place to your liking. If there's anything we can do to make your next stay even better, please don't hesitate to reach out. We can't wait to welcome you back!
用户：真实旅客
no service, no problem
发布日期：2023年12月12日 发布在：HotelsAs this was a vacation rental, there was no 'service'. Not a problem. I did notice that there was a hole in the wall. The bed was somewhat softer than my personal preference.
酒店管理层的评论
2023年12月13日，回复：酒店管理层 Luana Hawaii Realty
Thank you for your stay at our vacation rental unit and taking time to review our unit. We appreciate your understanding regarding the lack of traditional services in a vacation rental setup. If there's anything specific, you'd like us to improve upon or if you plan to visit again, please let us know. We'd love to make your next stay more comfortable and enjoyable.Mahalo.
用户：真实旅客
发布日期：2023年12月11日 发布在：Expedia
ホノルルマラソンで利用しました。
日本からは早朝着便でしたので、アーリーチェックインにも対応していただけて、とても助かりました。
レンジも使えてとても便利に過ごせました。
また、宿泊したいです。ありがとうございました。
酒店管理层的评论
2023年12月13日，回复：酒店管理层 Luana Hawaii Realty
この度は弊社バケーションレンタルのご利用誠にありがとうございます。またのご利用を心よりお待ち申し上げております。
用户：真实旅客
发布日期：2023年11月30日 发布在：Expedia
good
酒店管理层的评论
2023年11月30日，回复：酒店管理层 Luana Hawaii Realty
Aloha Kazuma,Thank you for choosing Luana Hawaii Realty for your stay and taking the time to post a review of our property. We look forward to welcoming you back to our hotel in the future.
