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The service staff was excellent I hesitated giving a 5 as front desk staff and guest service only deserve a 4. The main restaurant food was always exceptional and so were the staff

This hotel is very nice, very well maintained property, clean rooms, a lot of dining options, absolutely friendly staff.

The staff make this hotel. Our housekeeping guy 1267 was friendly and did a great job on our rooms. The grill chef was amazing prepared my prawns without being asked and made amazing things. Our usual waiters were all attentive and ensured we were treated well. The restaurants/bar manager was always greeting us and asking about our stay. The barman kept me topped up..makes a mean milky coffee. We ate at 2 a la carte one the food was amazing and the staff were chatty and the chef brought me out extra mash.10 out of 10 at Aqua. And the other was a bit of a disappointment. The staff no they were amazing but i had my heart set on the salmon only to be told there was a 35€ surcharge. I wasn't prepared to pay that for a bit of salmon and I did complain that we were all inclusive and we had a free trip to the 3 a la carte. Im glad i dont like lobster it was €150. So dont assume..I honestly wished i skipped Oscar and ate in the main restaurant. Everything was so clean and the pools were all amazing. Its a 5* hotel and it was 9.5 out of 10. Only because I felt cheated with the salmon. Outside was not so great for me..there's a gun barricade along the street at the Russian consulate it was meant for my safety but I fear guns and it was a bit off-putting. Next time I'll venture further. And skip the booking at Oscars.

Just had 5 days vacation there lovely place very friendly staff many options for dining I targeted the oriental restaurant which was amazing there is also Italian Asian restaurant all open Beaufet and ala carte Pools are beautiful and clean always life guards avalobke there is aqua park also active animation team with shows after dinner and exercises in the pool Very family and kid friendly For sure will come again

Very friendly staff , food was great