评分基于 335 条真实点评
4.6 客房清洁度
4.4 服务和员工
4.5 客房舒适度
4.5 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
The staff will lie and say that Expedia books the wrong room. Expedia app clearly said double queen room confirmed. But the hotel lies and says that they never got that reservation. My family of 4, some had to sleep on the floor. Totally unacceptable and only offered me only a $50 discount. Never again will you guys get my money! Stay AWAY
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
When my employees arrived, they did not have our correct reservation, saying they thought they were scheduled to arrive the next day (NOT TRUE, AND WE HAD CONFIRMATION AND COMMUNICATED DIRECTLY WITH THE PEROPERTY THE DAY BEFORE) leaving my employees with stranded. We were able to obtain a reservation at a different property and cancelled the reservation. They are now refusing to refund our prepaid reservation because we cancelled too late!!! It is ridiculous!
用户：真实旅客
发布日期：2024年5月17日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
The area is convenient for moving around. Parking is $37 per day. The Breakfast was very nice.
酒店管理层的评论
2024年5月14日，回复：酒店管理层 Anneka FOM
Thank you for your feedback. I hope you enjoyed your stay with us. Your feedback helps us improve our service. We hope to welcome you back soon the next time your in Indianapolis.
用户：真实旅客
发布日期：2024年5月7日 发布在：Expedia
The parking is not convenient for the number of rooms/parties you have staying there. The "garage full" sign was out quite a few times during our stay and others had to find parking elsewhere even though theyd purchased a parking pass. I don't think thats worth paying for parking; it actually feels like a rip off for what you pay.
酒店管理层的评论
2024年5月14日，回复：酒店管理层 Anneka FOM
We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not have a great parking experience with us. I can assure you that we will share your comments with our senior management team to be sure that we re-evaluate operation. We hope to welcome you back the next time your in Indianapolis for a better experience.
用户：真实旅客
发布日期：2024年5月5日 发布在：Expedia
It was a beautiful hotel. Staff friendly
酒店管理层的评论
2024年5月6日，回复：酒店管理层 Jared
Thank you for taking the time to fill out this survey, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again.
用户：真实旅客
发布日期：2024年4月27日 发布在：Expedia
用户：真实旅客
发布日期：2024年4月22日 发布在：Expedia
It was a great location!
酒店管理层的评论
2024年5月6日，回复：酒店管理层 Jared
Thank you for taking the time to fill out this survey. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.
用户：真实旅客
发布日期：2024年4月19日 发布在：Expedia
We had our first night out after having our son 4 months ago by going to an adult prom that a radio show was hosting. We chose to park across the street at IUPUI with our parking pass & walking over was simple. Our room was nice. The hotel was relatively quiet. Breakfast had lots of options. Would stay there again for sure!
酒店管理层的评论
2024年5月6日，回复：酒店管理层 Jared
Thank you for taking the time to fill out this survey we are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future.
