6/10 Okay
Ryan
Jun 2, 2024
Disliked: Amenities, property conditions & facilities
Great location and great view as I opted for a corner room w/downtown view at an additional cost. At check-in the gentleman behind the counter was very nice/helpful. Using the elevators was not so pleasant. One of the four elevators didn’t work for the floor I was on and all them smelled pretty bad and I had to use the elevators quite a bit (ie. ice maker did not work on my floor). I could not get the a/c to cool my room overnight so I had to sleep on top of the covers. Slept terrible. There is no easy way to call down to the front desk so I just dealt with it until the morning. The hallway felt about 20 degrees cooler than my room did. I had to tell the lady behind the counter twice that my a/c wasn’t working properly before she had someone look at it. On my way back in from breakfast, right before I had to check-out, she said someone had went up there and made an adjustment and it was now blowing 55 degrees. They offered nothing for these inconveniences. At the price I paid, I just expected more from my experience at this Marriott.
Ryan
Stayed 1 night in Jun 2024