评分基于 994 条真实点评

4.4 / 5
52% 住客推荐
4.5 客房清洁度
4.5 服务和员工
4.4 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年4月4日 发布在:Expedia
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月31日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Best resort in Maui. Views everywhere that are spectacular. Amazing guest experience with fantastic rooms. Pool area was lots of fun and adjacent to the best beach in Wailea! Unbelievable resort.
酒店管理层的评论
2024年5月30日,回复:酒店管理层 General Manager
Aloha Derek,We want everyone who stays at Grand Wailea, A Waldorf Astoria Resort to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our beautiful views, activity pools, and comfortable rooms helped make your stay memorable. We look forward to welcoming you back soon.Mahalo,Wendle Lesher,General Manager
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Ocean view
酒店管理层的评论
2024年5月29日,回复:酒店管理层 General Manager
Aloha Rebecca,Thank you for your recent stay with us at Grand Wailea, A Waldorf Astoria Resort. We are happy to hear you enjoyed our breathtaking ocean views and look forward to welcoming you for another stay. Come back soon!Mahalo,Wendle Lesher,General Manager
5/5
用户:真实旅客 来自:Santa Ana

发布日期:2024年5月17日 发布在:Expedia
Amazing experience the beach was beautiful the sunset was amazing i loved it highly recommend it the vibe is amazing
酒店管理层的评论
2024年5月21日,回复:酒店管理层 General Manager
Aloha Diego,Thank you for choosing Grand Wailea, A Waldorf Astoria Resort, and for sharing your five-star experience. We are pleased that you had an enjoyable visit and that we have earned your recommendation. It was a sincere pleasure to host you and we look forward to welcoming you back for another memorable stay.Mahalo,Wendle Lesher, General Manager
4/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
Great place
酒店管理层的评论
2024年5月16日,回复:酒店管理层 General Manager
Aloha Daniel,We were thrilled to host your recent stay at Grand Wailea, A Waldorf Astoria Resort. It's wonderful to hear you had a positive experience, and we appreciate you taking the time to share your rating. Thank you for your review, and we hope to have the pleasure of your company on another occasion.Mahalo,Wendle Lesher,General Manager
4/5
用户:真实旅客

发布日期:2024年5月10日 发布在:Expedia
Everything went well staff was excellent. Although it took the Ikena restaurant to so long to get our pancakes from the kitchen we left without having breakfast. Also connecting to the cable on the TV was very problematic. Dining at the Olivine was sublime :)
酒店管理层的评论
2024年5月13日,回复:酒店管理层 General Manager
Aloha Raja,Thank you for choosing to stay with us and for your review. We are pleased our team's exemplary service and your dining experience at Olivine surpassed your expectations; however, we apologize for any concerns you experienced with breakfast or our accommodations. Our team will review your comments to ensure a higher standard of quality is met going forward. Thank you for your thoughtful feedback, and we look forward to welcoming you back to Grand Wailea, A Waldorf Astoria Resort for a stay that exceeds your expectations.Mahalo,Wendle Lesher,General Manager
5/5
用户:真实旅客

发布日期:2024年5月9日 发布在:Expedia
👍
酒店管理层的评论
2024年5月10日,回复:酒店管理层 General Manager
Aloha Jared,It was a pleasure to host you at Grand Wailea, A Waldorf Astoria Resort for your recent getaway. We are delighted you thoroughly enjoyed your stay and look forward to welcoming you back soon.Mahalo,Wendle Lesher,General Manager
2/5
用户:真实旅客

发布日期:2024年5月7日 发布在:Expedia
隣の部屋の工事がうるさかったです
酒店管理层的评论
2024年5月9日,回复:酒店管理层 General Manager
Aloha Eiji,Thank you for staying with us and for your review. We are disappointed your experience was not as expected, and we apologize for any noise concerns. Our hotel is undergoing an extensive property-wide refresh to enhance our classic charm and reinforce our luxury and heritage. Thank you for your patience during this time, and we hope to welcome you back to see our extraordinary updates.Mahalo,Wendle Lesher,General Manager
1/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月7日 发布在:Expedia