6/10 一般
Mark
与配偶出行
2024年05月31日
满意:服务设施
不满意:住宿条件和设施,员工和服务
The property is definitely not a 5 star. It would be a 4 star at the absolute best. The room was nice and large and the kitchen is well equipped; however, the apartments are worn, the shower flooded the bathroom when used and the biggest issue is there was an ant infestation inside. They were all over the living room couch, which we couldn’t use, and in the kitchen. They said housekeeping used ant powder after we complained but the ants kept coming. We heard other people complaining as well at reception. While we still enjoyed ourselves it definitely didn’t feel like a 5 star resort. My review would be slightly higher if they called themselves a 4* and took the ant situation seriously.
Mark
2024 年 5 月入住 4 晚