8/10 Good
Kelli
Traveled with family and small children, Traveled with family
May 23, 2024
Disliked: Amenities
It could use a little maintenance and some communication. The table and one of the large shelves in the dresser/tv stand were broken and unusable. It was a busy weekend but not addressed at all during our stay. The indoor pool, not heated, was absolutely freezing and useless during the week we stayed. Housekeeping came only twice during a multi-day stay. I'm not sure if it's a lack of staffing or a policy but it was fairly inconvenient. They also only change the sheets if you ask. Otherwise, the bed just is remade. Nothing was wiped down or cleaned at all. We'd stashed a couple of extra coffee sugars and cream and they managed to clean that up but never took the dirty plate or restocked the room with towels. Oh they did take trash out once. Otherwise, we were left to our own to ask the front desk for every tiny thing or do it ourselves. If I'd wanted any of that, I'd have chosen an airbnb. Maybe this is normal, but it wasn't my favorite. Next visit, I'll be a little more choosy. I don't think I'd choose to stay at this hotel again.
Kelli
Stayed 5 nights in May 2024