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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel near Santiago Bernabéu Stadium
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Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Terrace/patio
Property entrance
Deluxe Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Interior
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Popular LocationSantiago Bernabéu Stadium3 min drive
  • Popular LocationGran Via4 min drive
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Accessible

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 699 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout drapes

Classic Double Room (Interior)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout drapes

Classic Double Room with Parking

9.9/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Hair dryer
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (1000)
The price is $191
$210 total
includes taxes & fees
Jun 2 - Jun 3
Barceló Emperatriz

About the neighborhood

Madrid

Relais & Châteaux Heritage Madrid is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Royal Palace of Madrid and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit Gran Via. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or Cívitas Metropolitan Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • Cazorla - 3 min walk
  • Bendita Locura - 1 min walk
  • Mano de Santa - 3 min walk
  • Toro Burger Lounge - 2 min walk
  • Ramen Kagura - 3 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Located close to Gran Via and Prado Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Meeting rooms, smoke-free premises, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Relais & Châteaux Heritage Madrid feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • Heating, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Jun 28, 2024 start from $415.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Châteaux Heritage Madrid?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Check-out is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabéu Stadium, Gran Via, and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 320 out of 371 reviews" "
Rating 8 - Good. 42 out of 371 reviews" "
Rating 6 - Okay. 7 out of 371 reviews" "
Rating 4 - Poor. 1 out of 371 reviews" "
Rating 2 - Terrible. 1 out of 371 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant boutique hotel with staff that goes out of their way to ensure your comfort and enjoyment.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night on our way back from Cordova to the airport. Staff was friendly, room was lovely, bed and pillow were extremely comfortable. Breakfast was great.
Stayed 1 night in May 2024

8/10 Good

mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but please tell front desk that not all international flights leave from terminal 4. United Leaves from terminal 1. Staff is very informed and helpful otherwise.
Stayed 4 nights in May 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Estela, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast, great service!
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When staying in a large city with an infinite number of hotels to select from; finding a way to sort through the possibilities is critical. We have found Relais and Chateau properties to be welcoming, well-appointed and staffed with gracious, knowledgeable staff. Heritage Madrid provides a gold standard for the brand. The property is situated in a very accessible but quiet part of the city, the bedrooms, and bathrooms while not huge are very pretty with comfortable beds, pillows, and amenities. Breakfast is delicious and comes with multiple options for large and small appetites. The rooftop bar is made special with climbing roses and jasmine. A truly wonderful place for wine after a day of sightseeing. We have absolutely no negative feedback or even suggestions for better service at this property. THANK YOU to the Heritage Madrid and to Relais and Chateau for not disappointing.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing experience at the Heritage Relais. The staff is very professional amd helpful and the hotel is elegant and quiet with a lovely rooftop terrace. It is very convenient to take a bus into the centre of bustling Madrid...and then to return "home" to the quieter neighbourhood.of the Heritage. We are returning again in a couple of weeks at the end of our trip.
Stayed 4 nights in Apr 2024

8/10 Good

Elan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jiaxin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont usually write reviews for the hotels that I have stayed. But this one !!! I RECOMMEND it and Loved it through out our stay. We had an early flight and we were exhausted, when we came to the front of the door , immediately greeted by the staff and they weee really nice to let us check in early and upgraded our room. The breakfast buffet was amazing. The house keeping was top notched. Overall , me and my husband were really happy with the service we received and will stay here again next time in Madrid.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace bar
Stayed 4 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

chetana

Traveled with group
Liked: Amenities
The best hotel in Madrid.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

lilia, houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We only stayed one night in order to go to the airport. The property is beautiful and the staff is super friendly. The room is super cute and bathroom amazing with an amazing jacuzzi very much needed after traveling through Spain.
Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Donghoon, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ben, edina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relais & Chateaux sets a high standard, and the Heritage in Madrid certainly meets it. The hotel is beautiful, the rooms more so, the rooftop deck wonderful, and the service is marvelous. Can't lose. Plus-- the Salamanca section of town where it's located is great. It's a lovely area and away from the tourist crush while still being close enough to easily get to everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively new boutique hotel. Room was generous in size and beautifully decorated. Service was excellent especially by the front desk (Alberto) who was very friendly, helpful and knowledgeable. Porter was also excellent and very attentive. Only downside was waiting for a mixed drink for 15 minutes at a time when the restaurant was almost empty. Service at dinner was not very attentive until we raised a concern and then it picked up significantly. Would definitely recommend a stay here. While it is a 20 min taxi ride to the tourist sights it is very walkable and close to good restaurants
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8 am after a redeye flight. They gave us a room right away so that we could rest. During our stay, we took a long weekend to Morocco. They stored our extra luggage for us, and it was waiting in the room upon our return. The rooms are well decorated, albeit a little on the small side. Staff very helpful with suggestions and accommodating requests. Restaurant very tasty - wish we had gone before the last night there.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique Hotel with emphasis to detail. Clean, attentative and a great decor.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed 3 nights in Feb 2024

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The most lovely staff and beautiful hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Wenzao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great location in the Salamanca district. I like this location much better than other hotel I stayed on Gran Via. This location is upscale and quiet. The staff were super friendly and courteous. The room was clean and spacious.