评分基于 980 条真实点评

4.4 / 5
100% 住客推荐
4.6 客房清洁度
4.5 服务和员工
4.6 客房舒适度
4.5 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2019年9月1日 发布在:Hotels
酒店管理层的评论
2019年9月3日,回复:酒店管理层 HotelMgmt
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Awesome
酒店管理层的评论
2024年5月31日,回复:酒店管理层 HotelMgmt
Ronald, your rave remarks have us over the moon! Thank you! We would love to welcome you back to DoubleTree by Hilton Manchester Downtown whenever your travels bring you to the area.
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
It was perfect for a quick overnight to the area
酒店管理层的评论
2024年5月29日,回复:酒店管理层 HotelMgmt
We thank you for your kind words, Karla. Providing a perfect night's rest was a pleasure here at DoubleTree by Hilton Manchester Downtown. We hope to do it again soon, perhaps for a longer stay!
5/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Hotelmgmt
Gary, it was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.
5/5
用户:真实旅客 来自:Natick

发布日期:2024年5月19日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 HotelMgmt
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Lisa.
3/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Additional money to park. Coffee was closed in the morning. Very very expensive to not have these basic services
酒店管理层的评论
2024年5月20日,回复:酒店管理层 HotelMgmt
Scott, we are truly sorry that your experience did not meet your expectations. Although our parking fee and cafe hours are mentioned on our website, we regret that you were caught unaware and understand the frustration this may have caused you. We take your feedback seriously and will use it to improve our guest services. We would be grateful for the opportunity to provide a better experience on your next visit to Manchester.
5/5
用户:真实旅客

发布日期:2024年5月12日 发布在:Expedia
Overall great experience. Highly recommend this hotel
酒店管理层的评论
2024年5月13日,回复:酒店管理层 ~Jason Guest Services Supervisor
Were glad to hear that you enjoyed your recent stay with us & highly recommend us. We look forward to your next visit. Till the next visit Travel Safely!
5/5
用户:真实旅客

发布日期:2024年5月8日 发布在:Expedia
Property was great a little bit Outdated, but for the most part was great
酒店管理层的评论
2024年5月11日,回复:酒店管理层 Hotelmgmt
Catherine, it is terrific to hear you had a 10/10 experience with us at DoubleTree by Hilton Manchester Downtown! We value your insights and will continue to work on updates to enhance your future visits. See you next time!
5/5
用户:真实旅客

发布日期:2024年5月6日 发布在:Expedia
酒店管理层的评论
2024年5月8日,回复:酒店管理层 HotelMgmt
Catherine, your five-star rating means everything to us, thank you! We look forward to welcoming you back.
5/5
用户:真实旅客

发布日期:2024年5月5日 发布在:Expedia
Excellent property and excellent staff. Shout out to Rae who served us lunch and drinks after my son’s college graduation ceremonies!! She was awesome.
酒店管理层的评论
2024年5月7日,回复:酒店管理层 HotelMgmt
Congratulations to your son and your family, Lorraine! What a joyous occasion and we are honored we could be a part of it. We will gladly convey your appreciation to everyone at DoubleTree by Hilton Manchester Downtown, especially Rae, for ensuring a memorable trip. See you next time!