Had a problem at check in where I had already paid for the room on expedia and the lady working the desk said I need to pay for incidentals. So I gave her my card to pay and she charged the room amount again plus the incidentals. When I looked at my credit card online had been charged twice for the room and the incidental I went down to have her correct it and she stated she could not as I wasn't charged twice for the room. So I waited until the next morning and went back to front desk where the nice gentleman working the desk said they had in fact charged me twice and got it corrected in less than 10 minutes. He was super helpful and apologetic. Overall the building its self and the breakfast were both great. Would defiantly stay again.
Brandi
2024 年 3 月入住 1 晚
10/10 超赞
Lena
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to shops, resort and grand ole Opry
Lena
2024 年 5 月入住 3 晚
8/10 还可以
Collin
2024年05月24日
满意:清洁度、员工和服务、住宿条件和设施
Collin
2024 年 5 月入住 3 晚
2/10 糟糕
Matthew
2024年05月18日
I was double charged for my room and it was a hassle to get the situation resolved.
Matthew
2024 年 5 月入住 1 晚
10/10 超赞
Patsy
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely will use this Residence inn on return trips to Nashville. Valerie is excellent manager and wonderful to work with.
Patsy
2024 年 5 月入住 3 晚
10/10 超赞
Sarah
与家人出行, 与配偶出行
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was so impressed with the staff at the hotel! From the time we got there until we left the gentlemen at the front desk were beyond exceptional! Our room was clean, breakfast was perfect! I do not have anything bad to say about our stay. Thank you so much for a stay that far exceeded expectations. 10/10 recommend.
Sarah
2024 年 5 月入住 3 晚
10/10 超赞
Jack,Springville
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
Jack
2024 年 5 月入住 4 晚
10/10 超赞
james
与家人出行
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are very nice and clean. The only thing i didn't like was that room 409 has a terrible view.The staff is great also.
james
2024 年 5 月入住 1 晚
8/10 还可以
William
与配偶出行
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Big rooms. Pool is only 3 ft deep.
Exercise room is mediocre...