Good location for San Marcos outlet shopping and near some good restaurants for dinner.
Eve
4/10 很差
Barbara
2024年05月27日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Apparently something is wrong with the AC. The carpet, bedding and our hanging clothes all felt extremely damp. It felt like we were sleeping in wet clothes. Other than that, it was okay. I commend and appreciate the ladies at the front desk who were welcoming and helpful in getting us in our room a few minutes early so we could get ready for an afternoon wedding.
Barbara
2024 年 5 月入住 1 晚
6/10 一般
Jenni
与家人出行
2024年05月25日
满意:员工和服务
The property is well kept and the staff is friendly. They comped us an extra room since they had overbooked the style of room that we originally booked. This ended up being a really good thing as one of our rooms was musty and mildewy smelling which caused my asthma to react. The other room was fine as far as smell went.
The rooms were relatively clean. I found hairs in several spots in the bathroom by the shower and door in our room. The other room had some black ash like substance on the bedspread and there was a hair on my daughter’s “clean” towel.
All in all, it was fine. I would look elsewhere if I booked again though.
Jenni
2024 年 5 月入住 1 晚
8/10 还可以
Robin
与配偶出行
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly. Only complaint is the drain in the shower was not screwed down and came off a lot. The sink drained very slowly.
Robin
2024 年 5 月入住 1 晚
10/10 超赞
Juanita
与配偶出行
2024年05月22日
Clean, convenient, great customer service
Juanita
2024 年 4 月入住 4 晚
10/10 超赞
Grace
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Grace
2024 年 5 月入住 1 晚
10/10 超赞
Kimber
与家人出行, 商务旅客
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My go-to hotel every time I visit New Braunfels! Excellent customer service and the rooms are always clean and quiet.