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20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Multiple View (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Multiple View (Medium King)

7.7/10 Good

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

7.8/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View (Loft Suite)

Superior Room, 1 King Bed, City View (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, City View (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
Dining table
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Large)

Deluxe Room, 1 King Bed, City View (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed, Multiple View (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed, Multiple View (Single)

8.2/10 Very Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds, City View (Double)

8.9/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Bunk Bed)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Premium bedding, in-room safe, iron/ironing board, free WiFi
Arlo NoMad
Pet friendly
Free WiFi
Air conditioning
Parking available
8.4 out of 10, Very Good, (1323)
The price is $179
$249 total
includes taxes & fees
Jul 1 - Jul 2
Arlo NoMad

About the neighborhood

New York

Ace Hotel New York is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed.
Visit our New York travel guideOpens in a new window

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Coworking spaces, a front-desk safe, and multilingual staff
  • Luggage storage, smoke-free premises, and an elevator
  • Guest reviews give good marks for the bar, helpful staff, and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Jun 30, 2024 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 59.00 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Madison Square Park. Empire State Building and Madison Square Garden are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1005 reviews" "
Rating 8 - Good. 271 out of 1005 reviews" "
Rating 6 - Okay. 146 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 46 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

alina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

David M

Liked: Cleanliness, amenities, property conditions & facilities
Love Ace hotel!!
Stayed 2 nights in May 2024

8/10 Good

Stephen John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a large king as a family of 3 with a 2 year old. It was a great size and we really appreciated the extra living room space for play and the larger fridge for necessities. Add in the cool factor with the loaner guitar and the friendly staff and we’d definitely stay there again. My only complaint was the construction that limited the traffic flow at times.
Stayed 3 nights in May 2024

6/10 Okay

Abraham

I expected more to be honest. The arrival was awful, couldn’t do an early check in and the hospitality was not at all warm. There was a leak in my shower and it was not until I left a review that a manager approached me with a tangible solution- which I’m super grateful to him. Jesus, the manager who helped me- was the one that made my stay more comfortable and at least changed my perception of the hotel for the last night, he was very nice and helpful. It’s not only about the place but the quality of the service.
Stayed 2 nights in May 2024

6/10 Okay

CASIE

Business traveler
Liked: Staff & service
It was ok. Feels a bit dated. Small rooms with weird layout. Staff were really nice!!!
Stayed 2 nights in May 2024

10/10 Excellent

Robert Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very cool retro hotel
Stayed 3 nights in Apr 2024

4/10 Poor

Christina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very dated and dark rooms. Not like other Ace properties.
Stayed 2 nights in May 2024

6/10 Okay

Diane

Stayed 1 night in May 2024

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
I throughly enjoyed the convenient and clean room and the nice bar and restaurant downstairs.
Stayed 2 nights in May 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and comfortable bed. Only negative was the lack of light overall throughout the hotel and room felt a little tired. But great for the tourist who is out and about during the day and a comfortable place to rest your head after all the walking.
Stayed 5 nights in May 2024

8/10 Good

Chad Conley

Traveled with family
Liked: Cleanliness, staff & service, amenities
I understand the urban grit look, but it was a bit dark
Stayed 1 night in May 2024

4/10 Poor

matteo

Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

mojisola

Location was good but the room was too small
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small and quiet, but very convenient and the room also had everything that I needed regardless of the size.
Stayed 8 nights in Feb 2024

2/10 Terrible

Mark

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No drawers or closet to unpack. 1 small lamp. Dark room. Bed horrible sagging mattrres only small full size not queen. Hallway so dark almost dangerous. Would never stay here again. For almost $400 can do much better 👎👎
Stayed 1 night in May 2024

8/10 Good

Robbie

Stayed 2 nights in Apr 2024

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be highly overrated and not a good value for the price. The air conditioning doesn't work in the rooms. The staff is unfriendly and unhelpful in the extreme with the bar staff being the worst in particular. They are rude and don't even pay attention to someone sitting at the bar. It's also oddly cheap in some ways. They have gross hand soap bars in the room but nowhere to place them so it just sticks to the sink and becomes a mess. The rooms are also poorly insulated from noise so you just hear everything between the neighbors and the street. There are a lot better value deals in NYC than here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Zachary

Stayed 2 nights in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always love a stay at any ACE!!! This one sis not disappoint:-)
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Stayed 3 nights in Apr 2024

2/10 Terrible

Bingjie

Liked: Staff & service
Disliked: Property conditions & facilities
Only reason for the 5 stars is because of friendly staff. Booked a larger room but unfortunately we got a tiny 200 sq/ft.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter, Eugene

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king suite - felt like we were in an apartment- it’s huge! Perfect stay!
Stayed 8 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

heather

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were quite rough. Moved two times.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0