Party at rooftop till 11:15 on staurday night when I checked in. No WiFi services for 4 days till I am making this comment.I paid for 5 night which are included full facilities. No explanation and no apologies from hotel.
CHIUNG CHUAN
2019 年 9 月入住 5 晚
10/10 超赞
真实旅客
2018 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常溫馨的住宿體驗
除了交通有點不方便以外,其它都很棒
真实旅客
2018 年 11 月入住 5 晚
6/10 一般
Yevgenia
2024 年 5 月 29 日
满意:住宿条件和设施
Yevgenia
2024 年 4 月入住 2 晚
10/10 超赞
Jennifer
2024 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are well-designed and equipped with all amenities including real coffee and a real coffee pot, nice-sized refrigerator, etc.
The front desk staff is especially helpful. One went out of her way to contact me when I accidentally dropped my VISA card and a Good Samaritan turned it in. Very appreciated.
Jennifer
2024 年 5 月入住 3 晚
6/10 一般
tyler
与配偶出行
2024 年 5 月 26 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The hotel seems to value wedding guests and their parties more than non-wedding guests. The bar was closed last for a wedding party that was on the roof/not even in the bar and refused to serve patrons. This morning the hotel was out of creamer and I was told to wait for the restaurant to own, rather than the staff taking time to put out more creamer. Some of the staff were not friendly or helpful- a new guy and woman working last night were great.
tyler
2024 年 5 月入住 2 晚
10/10 超赞
Randolph
2024 年 5 月 25 日
Randolph
2024 年 5 月入住 5 晚
6/10 一般
Julien,Boucherville
2024 年 5 月 20 日
满意:员工和服务,清洁度
75$ US for early arriving
Julien
2024 年 5 月入住 3 晚
10/10 超赞
Paula
与家人出行
2024 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
We recently stayed at the Box House for a family wedding. We enjoyed several of the area restaurants and really liked how walkable the Greenpoint area is.
Paula
2024 年 5 月入住 2 晚
2/10 糟糕
Eileen
与家人出行
2024 年 5 月 16 日
不满意:员工和服务
I made a reservation months in advance to stay at the Box Hotel. We were excited to go to a wedding and at the same time be close to our children who live in Brooklyn. A health situation forced us to cancel- 2 weeks in advance of our stay. We had paid in full. The hotel under "No" circumstance would refund our money or even offer a credit for a future stay. We several of the hotel staff who could care less-which amplifies the frustration of the situation. Just want visitors to know-you (the client) don't really matter there are plenty of people coming to NY they don't need you and don't care.