Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!
Christian
2024 年 4 月入住 3 晚
10/10 超赞
david
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Fabulous
david
2024 年 4 月入住 3 晚
10/10 超赞
HEATHER
2024年04月2日
满意:住宿条件和设施,员工和服务
HEATHER
2024 年 3 月入住 3 晚
10/10 超赞
steven
与配偶出行
2024年03月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the hotel. Thought Jean George was not on the same level as the hotel. Have dined at his restaurants for years. This was not very good. Would definitly return to the Mark but would look elsewhere for dining.
steven
2024 年 3 月入住 1 晚
6/10 一般
Stephanie
商务旅客
2024年03月21日
不满意:住宿条件和设施,员工和服务
Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.