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Candlewood Suites Norfolk Airport, an IHG Hotel

2.5 star property
Hotel in Norfolk with 24-hour fitness center and 24-hour business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Candlewood Suites Norfolk Airport, an IHG Hotel

Lobby
BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen

Explore the area

Map
5600 Lowery Rd, Norfolk, VA, 23502
  • Popular LocationGallery of Military Circle3 min drive
  • Popular LocationNorfolk Premium Outlets5 min drive
  • Popular LocationNorfolk State University5 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)8 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

The location was perfect, the staff on overnight was rude
Melanie
May 27, 2024
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Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.5/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Norfolk

Located in Norfolk, Candlewood Suites Norfolk Airport, an IHG Hotel is near the airport. Waterside District and Virginia Beach Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore First Landing State Park. Looking to enjoy an event or a game? See what's going on at Virginia Beach Sportsplex or Veterans United Home Loans Amphitheater at Virginia Beach.
Visit our Norfolk travel guideOpens in a new window

What's nearby

  • Gallery of Military Circle - 3 min drive
  • Norfolk Premium Outlets - 5 min drive
  • Norfolk State University - 5 min drive
  • Norfolk Botanical Garden - 6 min drive
  • Virginia Beach Town Center - 8 min drive

Getting around

  • Military Highway Station - 4 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • Chick-Fil-A - 7 min walk
  • Subway - 10 min walk
  • Panera Bread - 9 min walk
  • McDonald's - 17 min walk
  • Cook Out - 7 min walk

About this property

Candlewood Suites Norfolk Airport, an IHG Hotel

Hotel near the airport
Take advantage of a grocery/convenience store, a terrace, and shopping on site at Candlewood Suites Norfolk Airport, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, 1 meeting room, and free newspapers
  • A front-desk safe, an elevator, and barbecue grills
Room features
All 120 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • TVs with cable channels and DVD players
  • Kitchens, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Frequently asked questions

Is Candlewood Suites Norfolk Airport, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Norfolk Airport, an IHG Hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 150 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Norfolk Airport, an IHG Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport, an IHG Hotel on May 30, 2024 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Norfolk Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Norfolk Airport, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Norfolk Airport, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites Norfolk Airport, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Lake Taylor Hospital and Gallery of Military Circle. Sentara Leigh Hospital and Norfolk Premium Outlets are also within 3 mi (5 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 277 out of 657 reviews" "
Rating 8 - Good. 190 out of 657 reviews" "
Rating 6 - Okay. 92 out of 657 reviews" "
Rating 4 - Poor. 44 out of 657 reviews" "
Rating 2 - Terrible. 54 out of 657 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The location was perfect, the staff on overnight was rude
Stayed 3 nights in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024

2/10 Terrible

Vaughan

Traveled with family
Disliked: Cleanliness
They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for
Stayed 2 nights in May 2024

2/10 Terrible

Sevada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have a room for me
Stayed 1 night in May 2024

2/10 Terrible

Jim

Traveled with family
Disliked: Staff & service
Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Union

Traveled with group
Property at first sight I thought it was not good but I was surprised my room was very nice
Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Business traveler
Disliked: Property conditions & facilities
This is definitely a disappointment. Sure isn’t worth the price. Trash piled up in hall all day and night. Cans over flowing outside main entrance. Enough trash lining the front of the building to fill a truck bed. Go to walk up the stairs inside and I look down and see aluminum foil with some sort of substance that you could tell was cooked in the foil. Total disappointment.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

2/10 Terrible

Monique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2024

2/10 Terrible

sherrod

Traveled with family
Disliked: Cleanliness, staff & service, amenities
nothing
Stayed 3 nights in Mar 2024

8/10 Good

BIANCA

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean enough for a two night stay. I would stay again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mike

6/10 Okay

Michael

Stayed 1 night in Mar 2024

6/10 Okay

Chloe

Liked: Staff & service, property conditions & facilities
The property is around a few longer term stay suites, lots of stores and shopping areas nearby that are walkable. The hotel is exactly average and what I was looking for. The room was clean enough and the amenities were great, it’s pet friendly too which is a bonus. Absolutely screams Virgina.
Stayed 2 nights in Mar 2024

2/10 Terrible

Dionne Anita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a horrible service from check-in to Check-out. Me and my family arrived Friday evening to check-in well none of the reservations paper work was printed out so we had to wait okay no big deal. We get to the room well key card did not work so we had to go back down the to service desk to get that situated. At that point we were tired and hungry so the front desk attendant express they will have it fix when we get back. We get back around 10pm and our key card still was not operational, we had to go back down at this point we were really tired and sleepy so the front desk attendant had to use his master card to let us in for tonight. Get up the next morning (Saturday) still no key card operational, we endure this the whole stay. Property manger had to hook up a computer just to open the door for each time we need to leave the property. Didn’t get ask to move to another room til Saturday night which we were to exhaust to move anll our belongings and we had an 5am flight Sunday morning. This was a very inconvenience for me and my family. Room 302 needs a major upgrade to that room. I pray they take that room off line until they are able to fix the door. I will never recommend this property to anyone.
Stayed 2 nights in Mar 2024

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
There were bugs and hair in the beds and the beds were dirty
Stayed 1 night in Feb 2024

4/10 Poor

Andualem

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 4 nights in Jan 2024

6/10 Okay

Jessica

Stayed 1 night in Jan 2024

6/10 Okay

Brevet

Liked: Cleanliness, staff & service
Couldn't get their internet to work, Other then that it was fine.
Stayed 4 nights in Dec 2023

2/10 Terrible

Charles

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Aisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay again
Trying to get in contact directly was awful. It didnt happen. You all had to email them after trying to make phone contact. Our room smelled like mildew. We opened the window to help. Paint was peeling in the bathroom. There was no toilet paper initially. It needs a refresh. Pull up the carpet and start over. I would not stay again. The staff was professional and attentive in person. No complaints about them.
Stayed 2 nights in Oct 2023

2/10 Terrible

Kelly

Disliked: Staff & service, amenities, property conditions & facilities
There were roaches, my Tv in my room and no hot water
Stayed 1 night in Oct 2023

6/10 Okay

TAMEKA

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The location was great, its near restaurants, and shopping. There wasn't a store within the hotel as advertised or vending maxhine. There were dirty towels from the previous guest left on the bathroom floor and strands of red hair on the kitchen coubter.
Stayed 2 nights in Oct 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One strangely unique thing about this property is that there is NO ICE MACHINE! What in the world were they thinking? The hotel was nice but I just can't stay at a hotel without an ice machine
Stayed 1 night in Oct 2023