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"This resort was beyond my expectations. Starting from the smooth check-in process with the incredibly nice staff. They are all bilingual so no need to stress about your lack of Spanish proficiency. They are very patient and super attentive. There is a money exchange kiosk in the lobby so it makes it safe and convenient for all guests to exchange large amounts if necessary. All bars and restaurants have great hours to allow you to get food or snacks at your leisure. There is one 24/7 bar to accommodate those who want to stay up lol. The food was good especially the tacos at Pepe's food by the poolside. The sunsets are spectacular. They have options to upgrade your rooms to the Elite Club to have access to more exclusive lounges (I recommend you do this when you book. They might sell out by the time you come in). The rooms are super clean and the housekeeping team is tremendously quick to act when you request something. As far as entertainment, we did not need to leave the resort grounds because they had different shows every night. We really enjoyed our stay and we'll be back for sure. "

"Kind staff..todo excellente...my 2 nd time here and not the last one..."

"The staff was great, very friendly and fun- especially the activity staff. The rooms are nice and clean, the building is concrete so when neighboring doors open sometimes it seems like your door is opening. The food is good as well. "

"Service was excellent "

"Felipe the server was very down to earth and showed us genuine love I will be coming back to this resort. "

"Everything"

"Amazing place and facilities! Check in counter staff could use some help with being more professional but overall staff was amazing. "

"The shows were great"

"Magnificent hotel. Will definitely return next year for a whole month!!"