Outdoor pool, sun loungers

Reviews of Avanti Palms Resort and Conference Center

3.5 out of 5
Avanti Palms Resort and Conference Center
6515 International Drive, Orlando, FL

Reviews

6.8
Rating 10 - Excellent. 1221 out of 3898 reviews" "
Rating 8 - Good. 792 out of 3898 reviews" "
Rating 6 - Okay. 694 out of 3898 reviews" "
Rating 4 - Poor. 508 out of 3898 reviews" "
Rating 2 - Terrible. 683 out of 3898 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is terrible, staff is rude and unfriendly. Paid a deposit in advance and they told me when I got there they never received it and charged me MORE than what it was originally. The guy at the desk kept changing the price and had no idea what he was saying or doing. The website states there are two restaurants on site, more like gas station food, not a restaurant and it’s way too overpriced. Also states there is a Starbucks but it’s a raggedy coffee machine and they attempt to make the drinks off Starbucks menu unsuccessfully. We went days without room service, nobody stopped by at all. Had to call front desk to get more towels and it took forever. The pool area was okay, there was a lot of stuff floating around in the pool and kids were jumping off the rocks into 3 feet deep water with no supervision. Only pro to this place is its right on the strip close the a lot of shops/food. Would not stay here again.
Stayed 4 nights in May 2024

8/10 Good

Heba Tallah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice. Close to some dinning options. There is a shuttle to universal studios and Disney, which is very convenient. Overall, nice stay for the price.
Stayed 2 nights in May 2024

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Cleanliness, Staff and service, Price, Facilities and Location Suggestion: extend pool hours until midnight to give some time to use it after theme parks closes
Stayed 3 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 Good

Brenna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

NICOLAE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay .
Stayed 1 night in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 Good

Sebastián A.

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

4/10 Poor

Amanda

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had roaches, there were a couple pubic hairs on the toilet, the floor was sticky, there were white stains all over the comforter. The tub was so dirty I didn’t even want to shower in it without shoes. We asked for a crib and we brought our own sheets for it of course. I called before to confirm it was added. No crib, 2 hrs went by and still no crib then they told us they won’t have any until morning. So, we had to leave and drive over an hr home to turn around and drive another 2 hrs in the am. What a mess!
Stayed 1 night in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

6/10 Okay

Alexa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Okay

Israel omar Gonzalez

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
"My experience at the hotel was disappointing due to the service at the front desk. Upon my arrival, the reception staff was not welcoming or friendly. The first representative who assisted me, named Brandi, could not find my reservation in the system. She told me that They couldn't help me and I would have to contact the agency I booked. They seemed to be distracted and uninterested in helping. When I changed representatives, all the information magically appeared in the system without the need for further action. One the rooms took more than an hour to be ready after the check-in time, stipulated by the hotel policies. In summary, the lack of professionalism and courtesy in customer service at the front desk negatively affected my experience at this hotel. hotel."
Stayed 2 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

4/10 Poor

Peter, Barrington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities
No clean good. The door not colose good Breakfast same
Stayed 4 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient nice staff
Stayed 3 nights in Feb 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 Okay

Erol

Business traveler, Traveled with family
Breakfast needs at the hotel, the cafe is not sufficient for the breakfast, terrible. The A/C was working too noisy, like a tractor.
Stayed 2 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, do recommend!!!!
Stayed 4 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

2/10 Terrible

Selamawit

Traveled with partner
The pictures does not match the actual place. Very dirty place. The front desk told us we can check out early and we will get a refund. We booked our stay for 3 days and checked out by 10 am the following day. According to Avanti staff we should have been able to get the refund for the next 2 nights. Horrible stay will not recommend for anyone.
Stayed 3 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Positioned nicely at the centre of International Drive, this hotel is in need of a little spruce up. That being said the rooms a big and spacious but a little dark and gloomy. The pool area is pleasant as is the reception bar area. But it’s not really a bar, rather a games room. Overall a bit overpriced. But does a job
Stayed 2 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The swimming pool is the Best!! hot tub could be bigger !! disappointed in the snack like food 😳 we left another resort and they cooked 1/2 pound burgers and fries and hot dogs they where really busy!! plus you took your buffet out 😗…. nice updated rooms fix the food make it simple people love it!!
Stayed 2 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

2/10 Terrible

Acid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Excellent

Corian

Great place definitely coming back
Stayed 3 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 Okay

Edel

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on May 13, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t clean, the rooms are old and not like the pictures at all, and it tools us more than one hour for the check in. We reserved a king room and it wasn’t honored
Stayed 2 nights in May 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Excellent

Claudia, Jeffersonton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good option in hotels and the price is very reasonable, great customers service and everything was clean in the room.
Stayed 1 night in May 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
excelent service
Stayed 3 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 Poor

Jeffrey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pool section is great. Hotel lobby is great. Other than that rooms are in state of disrepair. Mold smelling , ceilings and walls full of staining, laundry constantly Broken , doors falling apart, needs major renovation
Stayed 7 nights in Apr 2024
Response from Avanti International Resort on May 2, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on May 7, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

2/10 Terrible

ANDY

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping opened our room door at 4:20 am and 8:41 am
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Traveled with partner
Liked: Staff & service
Was there for my wife’s bodybuilding competition. The facility looks decent from the outside. The main lobby is decent as well. We were in building 4 and the common area smelled worse than a 7-11 bathroom. One of the two elevators was broken and the elevator area was in disrepair. The rooms aren’t very nice, definitely a budget hotel so I’m happy that I paid a heavily discounted rate. The positive is the front desk staff, they are all very pleasant and helpful. I will not be visiting again.
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Gissoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Was very convenient All shopping and dinning with in walking distance Room was cleaned up every morning and no complaint there Staff were accommodating and polite
Stayed 4 nights in Mar 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

LORRAINE

Traveled with group, Business traveler
Liked: Cleanliness, amenities
No luggage racks
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Okay

Santa, Chicago

Liked: Amenities
Disliked: Cleanliness
They clean the room later I found a bandage that did not belong to us. I found it in the tub. That was pretty gross. Also when we arrived we got a roo. That was not even ready.
Stayed 4 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Mathew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel second time here
Stayed 10 nights in Feb 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Josue, Crestview

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, specially for a big dog
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Good

Allan

Stayed 2 nights in Mar 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Tyra

Stayed 3 nights in Apr 2024

4/10 Poor

Maribel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 29, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Good

Beth

Traveled with partner
The view from our room was fantastic
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Excellent

Liza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome 2 night stay with the family. Could use some upgrades around the property but not bad at all and close to a lot of things.
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean everyone very helpful
Stayed 2 nights in Feb 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 Poor

Johanna

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 Good

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, the parks were near by. The pool was fun
Stayed 3 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 Terrible

Zaira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos sucios (piso, paredes y sabanas) servicio al cliente pésimo. No les importas, no contestan el teléfono.
Stayed 4 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Gracias por tus comentarios. Lamentamos muchísimo saber que su experiencia no fue tan placentera como hubiéramos esperado. Siempre animamos a nuestros huéspedes a que se pongan en contacto con nosotros si hay algo que podamos hacer para que su estancia sea más placentera. Nuestro equipo habría estado más que feliz de abordar sus inquietudes y esto no cumple con los altos estándares que pretendemos lograr. Realmente esperamos que nos permita otra oportunidad en el futuro.

8/10 Good

Lindsay

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

4/10 Poor

Hulya

Traveled with family and small children
The only thing this hotel has going for it is location. Old hotel, long check in line that took forever and poor breakfast. Too crowded to go in pool and they allow guests to swim in clothes. Very long lines for slow elevators and no ice in ice machines. I would not go back for sure!
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 16, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

2/10 Terrible

Erica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had black mold on the ceilings. The floors were filthy. Its cheap but you def get ehat your paying for at this place
Stayed 1 night in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 16, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

4/10 Poor

Josh

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Avanti Palms Resort and Conference Center on Apr 16, 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.