评分基于 958 条真实点评
3.6 客房清洁度
3.9 服务和员工
3.6 客房舒适度
3.2 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Very old and outdated microwave had rust all inside on the door stove was rusted around. The toilet was yellow stained caulk brought food and would not even use the kitchen area to cook. Had to go out. It was so bad.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Sorry for your experience management will be notified. Thank you for the Feedback.
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Balcony door was very hard to open, room didn't have coffee maker , the walls in the room are due for an upgrade (peeling in the corners) and any time you turned A/C down (gets pretty cold) you can feel the drops of water from the ceiling (mold/moisture). When in shower, you would constantly have to turn of water for some drainage from the bathtub.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Sorry for your experience management will be notified. Thank you for the Feedback.
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
The bathroom had no shower curtain, the ice machine was broken in our building. There were bugs all over the ceiling and in the light. There was only one light in the fan on one side of the room so where my bed was there was absolutely no light. The carpet was very dirty. We were given 3 towels for 2 people for 4 days and no one was around to even ask for anything. Worst place to stay ever!!! Never again! 0/10 recommend!
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Sorry for your experience management will be notified. Thank you for the Feedback.
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
Great place will be back
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Thank you so much for taking the time to post a review.
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Check in was at 4 we were told they were still cleaning the room and it would be at least an hour before we could check in. Once we got into our room it clearly had not been cleaned as there was food still on the bedside tables. There was only 1 towel in the bathroom and the floors were so dirty our white socks were black after about 5 mins in the room. Large gaps under the doors to the room resulted in our room flooding when it rained and when we had to walk next door as the desk in the lobby was not staffed we were told yeah that happens. Not to mention the fact they charged us more than what the Expedia book stated. We booked 4 months in advance! We asked to speak to a manager and was told they don’t have one on the premises. We asked for one to call us and have yet to hear anything other than when we call one is not there. The beach was very clean but definitely will not stay at this property again.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Sorry for your experience management will be notified. Thank you for the Feedback.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Room was not clean at all, had to buy cleaning supplies and clean bathroom myself. The room was infested with bugs stay was horrible. Definitely not a resort at all. I will never stay at this property again.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Sorry for your experience management will be notified. Thank you for the Feedback.
用户：真实旅客
发布日期：2024年5月10日 发布在：Expedia
Outdated, carpets were very dirty
酒店管理层的评论
2024年5月10日，回复：酒店管理层 Hotel Management
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.
用户：真实旅客
发布日期：2024年5月7日 发布在：Expedia
Dirty
酒店管理层的评论
2024年5月8日，回复：酒店管理层 Hotel Management
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Guest Relations
Thank you so much for taking the time to post a review.
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
Location was good. Coffee in the libby was excellent. The room was spacious. Mattress needed a topper. One of the mattress pads had a dark, dried, fluid looking stain. Not one full length mirror to be found. Bathroom was small and dated, with extremely dim lighting.The balcony needed a serious cleaning.
酒店管理层的评论
2024年5月6日，回复：酒店管理层 Hotel Management
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.
