Great room , clean , safe location. Breakfast in the lounge was very good but otherwise members lounge a bit average. Overall good value for a downtown centrally located hotel
Paul
2024 年 5 月入住 1 晚
4/10 很差
Lissette
与家人出行
2024年05月28日
不满意:清洁度
I reserved the club suite (1 bedroom) for our 3 night stay which was convenient for my family and I. My room was given to someone else due to "overbooked" how is that possible! Mind you that II personally went before my check in just to see if the room was already available for an early check in. I was told it wasn't ready but they will call me. I got a call about 1.5 hours after that my room was ready. Upon arriving, I was told the room was overbooked and they didn't have anymore suites available. I was given a standard room with a connecting room that was supposed to be a double bed but instead was 1 bed!
To add to it, housekeeping never went (the privacy sign was not posted on neither room door, as they stated). At this point I only asked to take the essentials (toilet paper and towels).
Housekeeping went only once (Sunday night) a day before our departure. That is only because I saw them cleaning the rooms on the same floor and I had to ask them them.
Lissette
2024 年 5 月入住 3 晚
2/10 糟糕
LaQuasha
与家人出行
2024年05月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They had mold in the bathroom
LaQuasha
2024 年 5 月入住 3 晚
8/10 还可以
Jennifer
2024年04月24日
满意:员工和服务,清洁度
Jennifer
2023 年 12 月入住 2 晚
10/10 超赞
Hongyi
2024年04月21日
满意:清洁度、员工和服务、住宿条件和设施
Hongyi
2024 年 4 月入住 2 晚
10/10 超赞
Joy Anne
与家人出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing. I asked for an extended stay and they gave us a complimentary extension which is very nice since I was willing to pay for whatever they charge us for it.
But that gesture from the staff will always be remembered when I make my future booking plans. You have now my loyalty.
Joy Anne
2024 年 4 月入住 1 晚
10/10 超赞
Patrick Gerard
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Patrick Gerard
2024 年 4 月入住 1 晚
2/10 糟糕
Mary
商务旅客
2024年04月13日
不满意:住宿条件和设施,清洁度
Run down dirty throughout the facility. Room deadbolt sticks, toilets flush irregularly, lights flickered