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Casa Ticul Hotel Boutique 5Th Av

3.5 star property
Comfortable hotel, walk to Quinta Avenida

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Casa Ticul Hotel Boutique 5Th Av

2 outdoor pools
Front of property
Premium bedding, down comforters, Select Comfort beds, free WiFi
Restaurant
Lobby
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida4 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationMamitas Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Select Comfort beds, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Dining room

Family Apartment, 2 Bedrooms

Highlights

Separate dining area
Individually decorated
Air conditioning
LCD TV
Premium bedding
2 bedrooms
Select Comfort bed
Ceiling fan
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Design Apartment

Design Apartment | Premium bedding, down comforters, Select Comfort beds, free WiFi

Design Apartment

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Select Comfort bed
Ceiling fan
  • 840 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room

View from room

Standard Room

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Honeymoon Room

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down comforters, Select Comfort beds, free WiFi

Comfort Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Select Comfort bed
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Junior Room

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Family Room

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Down duvet
Ceiling fan
Select Comfort bed
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

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$50 total
includes taxes & fees
Jun 5 - Jun 6
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About the neighborhood

Playa del Carmen

Casa Ticul Hotel Boutique 5Th Av is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is near theme parks and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Club de la Cerveza - 1 min walk
  • La Cueva del Chango - 1 min walk
  • Las Hijas de la Tostada - 1 min walk
  • Piola - 2 min walk
  • La Brioche de Playa - 1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Hotel near Playa del Carmen Main Beach
Casa Ticul Hotel Boutique 5Th Av is located close to Mamitas Beach and Quinta Avenida, and provides free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a restaurant.
Other perks at this hotel include:
  • 2 outdoor pools
  • Multilingual staff, luggage storage, and laundry services
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Casa Ticul Hotel Boutique 5Th Av boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Casa Ticul Hotel Boutique 5Th Av?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Casa Ticul Hotel Boutique 5Th Av on Jun 4, 2024 start from $36.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ticul Hotel Boutique 5Th Av?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Reviews

8.2

Very Good

Rating 10 - Excellent. 339 out of 706 reviews" "
Rating 8 - Good. 195 out of 706 reviews" "
Rating 6 - Okay. 86 out of 706 reviews" "
Rating 4 - Poor. 40 out of 706 reviews" "
Rating 2 - Terrible. 46 out of 706 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hector

Disliked: Amenities, property conditions & facilities
Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

4/10 Poor

Cassandra

Stayed 5 nights in Apr 2024

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Esperanza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t like nothin
Stayed 2 nights in Mar 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Stayed 2 nights in Feb 2024

2/10 Terrible

Laura

Disliked: Property conditions & facilities
Disgusting
I checked in, and was given room #1. There was mold throughout the entire room which it also smelled moldy and mildewy. I informed the front desk and asked for a refund. I was shown a different room (room #11) which upon first sight, looked presentable. Over the course of my 5 day stay, the showered sprayed water over the door, down the wall, all over the floor so I had a flood in the bathroom. The a/c worked for about the first 15 minutes it was running, then turned to warmer air. It leaked all over the floor as well. No hot water in shower but there was in the sink. When using the sink, I could not get the facet to turn off so I eventually gave up and tried again later. I was successful the 2nd time. Just too much going on! This property needs a major haul!
Stayed 5 nights in Feb 2024

2/10 Terrible

Evelia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a complete health hazard. The pictures listed are deceptive and from over 10 years ago. DO NOT stay at this hotel. Just to name a few things that I witnessed first hand. -Filthy mattress with body fluids, mold, stains etc. in my room and older mattresses scattered in hallways around the hotel. (Yes you read that correctly) -Broken staircases with cement buckets holding them together. -cracked walls and ceilings with holes. -Filthy towels and bed sheets with bodily fluid, blood stains and mold. -old filthy dated smelly furniture -no hot water -filthy green pool -filthy bathrooms with cracked walls and broken doors. I can honestly go on and on. I booked a 5 night stay and left after one night. Reason I stayed was because I arrived in the late evening and wasn’t able to book another night elsewhere. This place is disgusting to say the least and the owners don’t seem to care. My family and I stayed here over 10 years ago and it was a beautiful boutique then. Unless you are comfortable living in filth, stay away.
Stayed 5 nights in Feb 2024

4/10 Poor

Martha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just the location was very good other than that very old and not good ,very noisy.
Stayed 1 night in Feb 2024

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only convince is the location. Other than that bad service . So dirty rooms. The check in delays to much. Not hot water in the restrooms. Pool whit moll. In general this place is dirty over all. I will never recommend. To any one.
Stayed 3 nights in Feb 2024

8/10 Good

ADRIANA, CHICAGO

Traveled with family
Liked: Staff & service
The TV didn't work, the restroom had a bad smell.
Stayed 3 nights in Feb 2024

4/10 Poor

Douglas, Edwall

Disliked: Amenities, property conditions & facilities
Staff and location nice. Property falling apart, and they dont care. Asked to fix hanging broken lamp first day (just needed a screwdriver!!) sink leaked all over floor. Prepaid 5 days. Wish I had not..
Stayed 6 nights in Jan 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Hit the mark
We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired Hotel
Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
Stayed 1 night in Jan 2024

4/10 Poor

Hugix

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy descuidado todo. No cuenta con agua caliente y en nuestra estancia no hubo wifi ni TV. En las fotos ofrece un desayuno más completo. Solo es un reducido plato de fruta y café. En general no recomiendo
Stayed 5 nights in Jan 2024

2/10 Terrible

Md Nasir, Dhaka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

TRANG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s a like a used Lamborghini
This hotel has some good designs but had seen better days. The hotel is on fifth Avenue across from the Coffee café. This is prime real estate and it’s a great place for people watching. it’s close to many restaurants and bars. The hotel is well-designed when it was built in the early 90s but management has failed to upkeep the facility. For example, there are three pools but only one works. There is missing wood on the banisters. The cable suspended shelving are broken and the wood that the shelves are made from peeling the stone basin has stains there is not enough towels and no comforter Continental breakfast was a nice touch in the view from the breakfast room is good. The noise level from the drunks in the hotel and on the street made it difficult to sleep.
Stayed 1 night in Dec 2023

6/10 Okay

Vonshae

Liked: Staff & service
Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.

10/10 Excellent

Paul, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2023

4/10 Poor

Sandra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too.
Stayed 1 night in Nov 2023

2/10 Terrible

Louis

Traveled with partner
The hotel was already closed in business when we arrived there - obviously they did not notify expedia about their closure and we had to pay higher price to stay in a poor condition hotel nearby ... also causing the shuttle bus driver to get a parking ticket (which we had to reimburse for ticket & time & extra service) ...
Stayed 4 nights in Oct 2023

8/10 Good

Arthur, Houston

Stayed 3 nights in Sep 2023

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 17 nights in Aug 2023

2/10 Terrible

Blanca Elizabeth Alejo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service ,terrible, dirty and no parking lot for people with car, and the food terrible , and not enough
Stayed 5 nights in Jul 2023

6/10 Okay

Barbara

Liked: Staff & service
The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly.
Stayed 4 nights in Jun 2023

4/10 Poor

Pedro Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023