This resort was beautiful and very clean, staff were very nice and helpful. Only thing is, it truly is a quiet and relaxing resort don’t expect any night life.
Delina
2024 年 4 月入住 4 晚
2/10 糟糕
Michael Dwayne
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施
The pool bars close at 6 and the pools close at 8. It’s an adult only all inclusive resort that’s a little ridiculous! Smoking sections are few and far between, literally. You have to walk (at least 50 yards) from any pool or bar to smoke. Food on the buffet is cold more times than not no matter if it’s breakfast lunch or dinner. They monitor everything like it’s a crime to be in a pool past 8pm, if you’re not out by 8, at 8:05 security will be there to get you out! The 9 star hibachi grill you must wear a three piece suit or a tux to get in. 👎👎
Michael Dwayne
2024 年 5 月入住 6 晚
6/10 一般
Lorraine Eva Marie
与配偶出行
2024年06月1日
If you're a smoker do not stay at this property
The smoking area's are absolutely terrible
They're uncomfortable and unwelcoming one dosen't even have any furniture the other one is a concrete bench I'm not kidding
The lounging chairs at the pool are dirty they need a good cleaning
Checking into the resort was a challenge they say check in is at 3pm well we arived at 12:30 and we didn't get our room keys until 3:30
There's no reall furniture in the room for clothing storage just a closet for hanging clothes a couple of shelves and a couple of tiny drawers in the closet where the safe is asking for hangers is weird if you ask any of the staff directly for hangers they redirect to to call the department directly yourself
After traveling numerous hours and a delay with checking in as a traveler it would have been nice not to manage that small task myself it would have been an easy request for the front dest and the bellhop
The property likes to say its 5 star but that's far from 5 star hospitality
The foods just ok
Over all the resort looks tired
Lorraine Eva Marie
2024 年 5 月入住 4 晚
8/10 还可以
Sheena F
与家人出行
2024年06月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I thought this property was beautiful, the staff were accomodating and friendly. The variety of food was good. I would return.
Sheena F
2024 年 5 月入住 6 晚
10/10 超赞
Julienne Rose Espino
与家人出行
2024年06月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My first time at an all-inclusive and the staff at this resort made it a super enjoyable experience! The food is great and I love that there are no reservations needed (with the exception of the teppanyaki experience, which was super quick and easy to book). Staff is very attentive and kind. Drinks were amazing as well! Highly recommend getting a swim out room for extra luxury and comfort.