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Soho Playa Hotel

4.0 star property
Upscale Art Deco hotel, walk to Playa del Carmen Main Beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Soho Playa Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Deluxe Double Room | In-room safe, individually decorated, desk, blackout drapes
Restaurant
Spa
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • BarBarBar
  • PoolPoolPool
  • Breakfast included
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach7 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually decorated, desk, blackout drapes

Deluxe Double Room

9.8/10 Exceptional

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, desk, blackout drapes

Deluxe Room

9.6/10 Exceptional

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, individually decorated, desk, blackout drapes

Deluxe Suite

10/10 Exceptional

Highlights

Balcony
Individually decorated
Private outdoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $52
$77 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Playa del Carmen

Located near the beach, Soho Playa Hotel is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • La Vagabunda - 2 min walk
  • Señor Frogs - 2 min walk
  • McCarthy's Irish Pub - Playa del Carmen - 2 min walk
  • Ambasciata d'Italia Ristorante - 1 min walk
  • La Vaca Gaucha - 1 min walk

About this property

Soho Playa Hotel

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Soho Playa Hotel provides free continental breakfast, a rooftop terrace, and an art gallery on site. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, babysitting (surcharge), and tour/ticket assistance
  • Concierge services, an elevator, and luggage storage
Room features
All guestrooms are individually decorated, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, housekeeping, and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Library
  • Outdoor pool
  • Spa tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Soho Playa Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Soho Playa Hotel on Jun 12, 2024 start from $53.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Soho Playa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soho Playa Hotel?

Self parking is free at this property.

What time is check-in at Soho Playa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Soho Playa Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Soho Playa Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 573 reviews" "
Rating 8 - Good. 188 out of 573 reviews" "
Rating 6 - Okay. 43 out of 573 reviews" "
Rating 4 - Poor. 15 out of 573 reviews" "
Rating 2 - Terrible. 8 out of 573 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Luisa

Traveled with family
Clean
Stayed 1 night in May 2024

8/10 Good

Andrea Issanagui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno en si creo que podria mejorar. La chica de la mañana no tenia muy buena actitud. No nos dio informacion de como funcionaba el desayuno, lo cual lo hizo confuso ya que es en un establecimiento al lado. Ademas, al hacer checkout en vez de preguntarnos como estuvo todo o agradecernos por la estancia la chica solo me hizo firmar un papel de que no habiamos olvidado nada, se me hizo un poco agresivo. El joven del turno de la noche bien. El hotel esta muy bien ubicado, cuando llegamos ya no habia estacionamiento disponible pero el parquimetro no es caro.
Stayed 1 night in Apr 2024

6/10 Okay

adolfo

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location but very noisy because the have a construction near the hotel. Also they don't have many options for the breakfast and they start serving the breakfast late.
Stayed 3 nights in Apr 2024

6/10 Okay

Fredi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Needs to be updated, no restaurant, no bar. Very basic but in good location, price was ok
Stayed 10 nights in Apr 2024

8/10 Good

Patricia Cay

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a great location. The property was not represented accurately on the Expedia website. There is no bar on the roof open (although the pool is very nice), nor was there yoga every morning. Breakfast was just fine but doesn't open until 9. 3 of the days we were there we couldn’t take advantage of the free breakfast because we had to leave before food was available. Rooms were clean and pleasant.
Stayed 6 nights in Mar 2024

10/10 Excellent

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel with a great location!!
Stayed 1 night in Mar 2024

4/10 Poor

Marten

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but terrible construction nearby
Unfortunately our stay was less than ideal mostly because of the construction of the building directly beside the hotel. Starting at 7:30am everyday there was constant and very loud banging and hammering. The rooftop pool was also clearly unused and dirty due to the construction directly beside it with building materials falling into the pool. The rooftop bar also was not open probably for the same reason. Beyond all of that, the actual room was nice and relatively clean. We did lose hot water at one point and running water entirely at another. Both of which were remedied relatively quickly. I would stay here again once the construction beside us completed, but definitely would not while that is still ongoing.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pool needs re-done along with new chairs, plants, etc. We also had no hand towels and there is nowhere in the bathroom to hang the towels. No chairs in the room or on the balcony
Stayed 3 nights in Feb 2024

6/10 Okay

Lizet, Hawaiian Gardens

Traveled with partner
This place was okay, however, I felt like it was lacking in some areas. The location was ok, not far from 5th Avenue, but almost a mile from the autobús ADO. The room had the basic, it was a room with a king size bed and only 1 chair but plenty of room for another chair or a couch. The tv remote did not actually turn the tv on/off, it just worked to turn on their streaming service “totalplay” I never did learn to use it and all the channels were in Spanish and did not catch my attention. It was nice that they decorated my room for my bday and there was a bottle of wine (Don Simon- about $7usd price) since I booked a VIP Premium deal. We needed ice to ice a swollen knee and the hotel did not have ice. The room also did not have a hair dryer, we had to request one and pick up from the front desk. Same with the towels, they only have us 2 and we wanted a third to use for the ice we bought from 7-11. The breakfast hours are from 9-11am (I think that’s late) so we requested to pick up early. It consisted of toast with butter and syrup (not jelly), a cup of fruit (papaya and cantaloupe) that was kinda of mushy, and a small bottle of water. The breakfast was definitely disappointing. I requested a late check-out since my flight was at 7pm and was told it would be $40. I told them I would be leaving by 2:30pm and then was told $20-I felt that charge could’ve been excused for an Exp Gold member and since the construction from next door woke me up two days. I would not stay here again.
Stayed 4 nights in Jan 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty property & staff is great. We arrived after the pool was closed & the young man at the desk turned on the lights for us to have a quick swim which was beautiful! Roof top pool all lit up, it was a lovely end to a stressful day. It was quite noisy until about 1:30am and then all was quiet. Room was simple but clean & nicely decorated with a huge balcony & rainhead shower
Stayed 1 night in Jan 2024

8/10 Good

Letia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the stay was great. We missed a few amenities like the hammock and no true bar or restaurant as advertised.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yazan, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Zachary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this place is that it's conveniently located in downtown. The service and the facility in itself was terrible. First of all, there was no phone in the room to request for any service. We had to go down at the reception desk everytime we needed something which was always empty cuz they were always away from the desk. Our room had no fsce towels and when asked for some, the lady at the reception was hesitant in providing as if we were going to steal them from her. On our 3rd night, we requested bath towels because they didnt replenish our rooms when they cleaned it and it took her hours to bring them over to our room. The room showed a hammock on the balcony but when i asked them for it, they said it was getting washed for the season? The furniture on the balcony had a flimsy chair and a plastic table. We were 2 in the room so only 1 of us was able to sit on the balcony. Everything was rusty. The mirror and walls were dirty. The room was always humid. The bed was uncomfortable. The pool "bar" on the rooftop was not in service. I dont think it ever was. Oh and to top it all off, they randomly turned off the water without warning so we had to go down to the reception desk to ask them to turn it on manually everytime we needed to shower. I can keep going but all in all, I would definitely not recommend this place.
Stayed 5 nights in Dec 2023

10/10 Excellent

Chloë

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

JIEHOON

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room condition was not good than pictures in web site. I dispointed a lot
Stayed 1 night in Dec 2023

10/10 Excellent

Hope Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Kandice

Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Location and Outstanding front desk service with easy check-in. Classy and Chic. Perfectly situated to be 100 steps from 5th Ave yet unbelievably quiet in our room. The Best Sleep I've had in a month of staying in different hotels during our travels. Spacious room with a refrigerator and a complimentary bottle of wine. Fast elevators and underground parking were a bonus. The rooftop pool and lounging area was perfect with cool views, quiet and relaxing. We travel to Playa DC often and this will, no doubt, be our new "Go-To" hotel. If you've clicked on this, you're done looking. Reserve! You will not be disappointed!
Stayed 1 night in Aug 2023

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel location is ideal to explore Playa's ever growing areas. We stayed in the Master Suite - room size is excellent and the external Hot Tub a nice area to relax. We noted it was a special celebration and the staff did a great job on decorating the room for our special event. Initially, breakfast offer (continental) was very poor (as commented by others) - but on discussion with the Manager we agreed an upgrade - this was great and very healthy (served in Green & Fit) Hotel amenities are quite poor - Sky Bar should be renamed to Sky Terrace - as there is no Bar services and the whole upper deck area is falling into dis-repair and an underutilised space for the hotel. Pool appears to be maintained - but due to lack of facilities and particularly the poor state of the toilet/changing areas not used. Room amenities are very basic and limited to 2 coffees per day, 1 bottle of wine on arrival (for 2 persons this was not a luxury offering) - no other refreshments, or water given. Room service every other day. Cleaning staff are great and did a good job on the room, but public areas – particularly the toilets are not maintained. Front desk staff are disconnected from the guests and only respond when asked/ prompted for action. Overall, the hotel could be an excellent base in Playa, but without investment in the amenities – there offering of a bed & limited breakfast will cause them to decline further.
Stayed 13 nights in Jul 2023

10/10 Excellent

Alvaro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Really friendly staff. Beautiful roof deck pool. Loved Playa del Carmen.
Stayed 1 night in May 2023