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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Upscale boutique hotel, walk to Xenses Park

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior
Outdoor pool
Balcony
Free daily continental breakfast
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.4

Exceptional

Popular amenities

  • RestaurantRestaurantRestaurant
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is $129
$159 total
includes taxes & fees
Jun 4 - Jun 5

Explore the area

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720
  • Popular LocationXplor Theme Park12 min walk
  • Popular LocationXcaret Eco Theme Park16 min walk
  • Popular LocationFerry to Cozumel6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The entire staff was amazing and the property is beautiful! The food was also really good. We enjoyed having a couple ni...
Nancy
Jun 2, 2024
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Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Sofa bed - double
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10/10 Exceptional

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Sofa bed - double
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 667 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Bedrooms, Private Pool

Balcony view

Luxury Villa, Multiple Bedrooms, Private Pool

Highlights

Balcony
Private pool
Air conditioning
Smart TV
Premium bedding
Sofa bed - double
Down duvet
Blackout drapes/curtains
  • 10226 sq ft
  • Sleeps 24
  • 7 King Beds, 2 Queen Beds and 3 Queen Sofa Beds

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Aerial view
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3337)
The price is $445
$541 total
includes taxes & fees
Jun 25 - Jun 26
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Terasu Riviera Maya Hotel & Spa, en Xcaret is near theme parks and near a boardwalk/promenade. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xcaret Eco Theme Park. Río Secreto and Centro Maya Shopping Center are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Xenses Park - 6 min walk
  • Xplor Theme Park - 12 min walk
  • Xcaret Eco Theme Park - 16 min walk
  • Ferry to Cozumel - 6 min drive
  • Playacar Golf Club - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret - 6 min drive
  • Cafeteca - 7 min drive
  • El Mercado de San Juan - 7 min drive
  • Las Cuevas - 7 min drive
  • Xpiral - 7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

Upscale boutique hotel near Xenses Park
Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides free continental breakfast, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and outdoor furniture
  • Concierge services, a porter/bellhop, and coffee/tea in the lobby
  • A water dispenser, luggage storage, and beach towels
Room features
All guestrooms at Terasu Riviera Maya Hotel & Spa, en Xcaret boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 52-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Terasu Riviera Maya Hotel & Spa, en Xcaret?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Terasu Riviera Maya Hotel & Spa, en Xcaret on Jun 4, 2024 start from $129.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terasu Riviera Maya Hotel & Spa, en Xcaret?

There is free parking nearby.

What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-out is at noon.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies.

Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located?

Situated near a boardwalk/promenade, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 55 reviews" "
Rating 8 - Good. 6 out of 55 reviews" "
Rating 6 - Okay. 2 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing and the property is beautiful! The food was also really good. We enjoyed having a couple nice and relaxed family dinners and my husband and I were able to enjoy some wine under the gazebo at the end of the night while our daughters slept in the room. So grateful to Fernando, Fanny, Jose, Marcela, Nemesio, and the other young guy at the front desk, thank you for making our stay memorable and comfortable. We already miss all of you!
Stayed 5 nights in May 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the riviera jungle, super close to XCARET, we got to live a great experience. Kind of tricky to get here, got lost a couple of times due to lack of better signs ( take Calle de los Monos). Totally recommend getting here in the morning for this same reason, it’s hard to find it when it’s darker since it’s in the middle of nowhere basically. That’s the beauty of this place! Super private and quite. Iguanas and Monkeys were everywhere early in the morning while having breakfast, we even got to feed the monkeys and had an amazing Massage at their Spa, up in a private roof by Kendra and Rene. The experience was amazing and would be coming back on our next trip to the riviera maya. Totally recommend staying here!
Stayed 1 night in May 2024

8/10 Good

Annah, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and all the staff was amazing. Our only complaint was that it isn’t close to much of anything. We had to either take a bus or taxi into town for shopping, dining not at the hotel or the beach. But if your looking to just relax and lay back this is totally the place for you!
Stayed 3 nights in May 2024

10/10 Excellent

Yuyoung

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!
Stayed 3 nights in Mar 2024

6/10 Okay

Esther

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was far from what it appeared to be.
Stayed 3 nights in Mar 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Breakfast was very fulfilling. Highly recommended
Stayed 3 nights in Apr 2024

10/10 Excellent

marieli susana romero

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and restaurant were superb. We were welcomed by monkeys on our arrival. Its small and quiet during the day but you can here people arrive as they come back from XPlor
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE IS AMAZING!!!!! Huge shout out to Fanny, Fernando, Jose, and Omar! They are truly such amazing people, they were so kind and welcoming. They went above and beyond to make sure we were well accommodated and happy. Now, the hotel is beautiful! We fed monkeys every morning! This place is such a great vibe! I will DEFINITELY be coming back!

10/10 Excellent

Kimberley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is beyond amazing. Very friendly and accommodating. Food here is also amazing. Hotel rooms are very cute, cozy and clean. Hotel is also a good distance from clubs and restaurants. The area feels very safe as well. 10/10, I’ll most definitely be coming back. Ps, make sure to have bug spray!!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel exceeded expectations! Staff was fantastic!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Esma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Nice a quiet. Definitely feeding the monkeys was super cool. Room was clean. Food was fantastic. Really enjoyed our stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Felipe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendly reception. The concierge carried our bags and showed the restaurant, pool and room. Wood fire fresh pizza was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Super cool jungle getaway about ten mins drive away from playa del carmen city center....Hotel very clean, Super friendly staff and the spider monkeys in the mornings makes this place so truly special!They are gentle when taking food and they dont steal sunglasses or cellphones like the ones in Asia LOL! Will definitely return in the near future! Special Thanks to Fanny, Jose , Omar and the nice older gent who always helped with the luggage!
Stayed 5 nights in Feb 2024

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with amazing staff and food. It’s surrounded by tree canopies where you can occasionally spot a spider monkey, and if your lucky, feed one too. My fiancé and I stayed there for 5 nights and enjoyed the complimentary breakfast and the peaceful surroundings. Close enough to drive to Playa del Carmen (15 minute drive) and literally walking distance from the Xenses theme park and Xplor. So glad we found this hidden gem. A special thank to Fanny and Jose who were gracious and made us feel welcomed!

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Eunsoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!
Stayed 2 nights in Feb 2024

6/10 Okay

Marguerite

Traveled with partner
Liked: Cleanliness, staff & service
The staff were absolutely phenomenal. They were the highlight of our stay. They were so friendly and accommodating. One employee even gave us a banana to feed some monkeys. This hotel is a bit far from anything so the location wasn’t the best for us since we didn’t have a vehicle.
Stayed 1 night in Jan 2024

10/10 Excellent

Biviana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our planned day at Xcaret. Everyone at the Hotel was super nice, and they had excellent service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay if you like nature thanks to Nemesio, Fanny and rest of crew make it more enjoyable to stay only deal if you don't bring a car transportation is available at the main hwy but place is nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Stayed 4 nights in Jan 2024

10/10 Excellent

Mayra

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

rodrigo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I like this property because it is very quiet.
Stayed 1 night in Dec 2023