Poor management one person says on thing the others says another thing ! They wasted hours of my stay whit back and for just to get access to daily pass that was offer to me and I was never able to obtain
Nicia
2024 年 5 月入住 5 晚
10/10 超赞
Zulma Ivette Rios
与家人出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quite
Zulma Ivette Rios
2024 年 5 月入住 4 晚
10/10 超赞
Virginia Natalia Hernandez
与家人出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The workers are kindness and friendly
Virginia Natalia Hernandez
8/10 还可以
JOSUE MIGUEL MAYSONET
与家人及幼儿出行
2024年05月24日
满意:清洁度、员工和服务、服务设施
Humedad en las habitaciones y filtros de los baños no funcionan.
JOSUE MIGUEL MAYSONET
2024 年 5 月入住 3 晚
4/10 很差
ramon
与配偶出行
2024年05月20日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Malo nos lobque promocionan
ramon
2024 年 5 月入住 4 晚
4/10 很差
NIKOLAS
与家人出行
2024年05月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was far below the standards indicated. Staff were rude and rooms often not restocked. The food was sub par often feeling sick after eating.
NIKOLAS
2024 年 5 月入住 7 晚
4/10 很差
Margaret Ann
与家人出行
2024年05月18日
不满意:员工和服务、服务设施、住宿条件和设施
Even though we arrived well after the check in time our room was not ready. The front desk staff were often rude when asked questions. We waited an hour in the lobby constantly being bombarded with persons placed there trying to convince us to “upgrade” to their premium package. All of our party spent at least one full day in the room Ill from the food at the buffet. The rooms all had a large amount of mold in the washrooms, one of the rooms we paid for had a leak in the roof and the front desk staff instructed us to have someone stay in the room to supervise maintenance fix it. The replenishment of the rooms was inconsistent often items such as coffee and water were not replaced in the rooms. At one point they allowed some of the table vendors in the resort, making it impossible to go to the buffet without being harassed to purchase. Overall I found a resort with minimal relaxation, where I would have been further to stay at either a hotel or air bnb.