I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Iván de Jesús
2024 年 5 月入住 3 晚
10/10 超赞
Celeste
2024年04月30日
满意:清洁度、员工和服务、住宿条件和设施
We hated to leave. Every detail was just perfection.
Celeste
2024 年 4 月入住 2 晚
10/10 超赞
Alejandro
2024年02月8日
满意:清洁度、员工和服务、住宿条件和设施
Alejandro
2024 年 2 月入住 4 晚
10/10 超赞
roger
2024年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
roger
2024 年 1 月入住 8 晚
6/10 一般
Bruno
2023年12月27日
满意:清洁度、住宿条件和设施、客房舒适度
5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Bruno
2023 年 12 月入住 3 晚
10/10 超赞
RUTH SARAI
2023年08月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Inigualable belleza
Con mirada chispeante, sonrisa sincera y una cordialidad impresionante asì fuè la càlida bienvenida que recibimos en ese Increìble, apasionante, majestuoso y bello lugar.
Sin duda el mejor de los lugares para un merecido descanso y la armonìa , no sòlo encada habitaciòn y restaurante del lugar , tambièn la belleza de sus caminos logrando conquistar la caprichosa naturaleza y esa encantadora playa que me dejò sin aliento mientras presenciaba un magnìfico atardecer.
Una encantadora belleza asì resumirìa la experiencia de èste inigualable hotel.
Sin lugar a duda repetirè la experiencia !
Felicidades todos logran hacer un Equipo Ganador..!!
RUTH SARAI
2023 年 8 月入住 3 晚
10/10 超赞
menachem m
2023年08月12日
menachem m
2023 年 8 月入住 3 晚
10/10 超赞
MD
2023年08月8日
MD
2023 年 7 月入住 5 晚
10/10 超赞
mahdees
2023年05月31日
满意:清洁度、员工和服务、住宿条件和设施
Amazing
mahdees
2023 年 5 月入住 3 晚
6/10 一般
Fay,Manhattan Beach
2023年05月16日
满意:住宿条件和设施,清洁度
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.