Our room was not clean, damaged doors, funny smell, founf hair on bed and nails. Our towels looked dirty. Air conditioner was dirty. People outside were loud.
Liz
2024 年 5 月入住 1 晚
2/10 糟糕
yanira
与家人及幼儿出行
2024年05月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They gave me a key to an occupied room. Imagine what could of happened if the people were in there. Never going to this hotel.
yanira
2024 年 5 月入住 1 晚
10/10 超赞
Luis
与家人及幼儿出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff
Luis
2024 年 5 月入住 1 晚
10/10 超赞
Luis
与家人及幼儿出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff, good service. They do their best to keep it clean and safe!!
Luis
2024 年 5 月入住 4 晚
10/10 超赞
Jason
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
Jason
2024 年 5 月入住 1 晚
2/10 糟糕
Creed
与配偶出行
2024年05月10日
不满意:员工和服务、服务设施、住宿条件和设施
Bed in a box. Convenient locale, broken water main. No water, no shower, no fun.
Creed
2024 年 5 月入住 1 晚
2/10 糟糕
Ernest
2024年05月9日
满意:服务设施
不满意:住宿条件和设施,清洁度
When I checked in, I was informed of the water main break which I understand happens, and was told water would be off until it could be restored and no deposit this time. No prob and thank for not taking $40 only to return it in the morning. I get to my room and could tell things were not good when I opened the door and a wave of nausea overwhelmed me. The room smelled of…something idk, and was filthy. I didn’t want to say anything at first because this family has taken this property over and have done an excellent job of making it nice for travelers and a water main break is a massive problem that can be overwhelming and I’m sure they had problems. I stayed in the for several hours, hoping that the water would come back on so that I could clean up a little bit I was sweaty it smelled in there and I wanted to clean up the unit itself just a little bit. It never came back on and I got increasingly frustrated because of the fact that I was tired and stinky sweaty and it just wasn’t going so well so I called Expedia and trying to get my money back so I can go to another property and that didn’t work. They offered me 2500 points but the guy said he didn’t know if that was enough for a room. The property said that they would get out in the morning to clean. It did absolutely no since I had to check out. I have to say Expedia really dropped the ball here not the property. They did the best they could. They could’ve offered me my money back, but Expedia could’ve made that happen .
Ernest
2024 年 5 月入住 1 晚
8/10 还可以
Marc,Antioch
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施
it was fine
Marc
2024 年 5 月入住 1 晚
10/10 超赞
Mary
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施
Very nice person at checkin, everything went great.