评分基于 50 条真实点评
4.9 客房清洁度
4.9 服务和员工
5.0 客房舒适度
4.9 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月9日 发布在：Expedia
Daurelin and Ángel were very helpful lovely people, may everything much better. I total recommend this place.
酒店管理层的评论
2024年5月10日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mrs. Rivera Thank you for choosing Cayo Levantado Resort as your vacation destination, as well as your comments and impressions about the quality and services received from our staff, we are glad to know that our staff made your stay even more memorable. We hope to have the opportunity to welcome you again at Cato Levatnado Resort and offer you another memorable stay. Best regards Annie Rijo
用户：真实旅客 来自：hyattsville
发布日期：2024年5月8日 发布在：Expedia
Especial place to scape with your especial person, kindness and professionalism throughout the staff
酒店管理层的评论
2024年5月10日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mr. VelasquezWe appreciate you sharing your review of your recent stay at Cayo Levantado Resort. We are glad that we exceeded your expectations and that you found our facilities to be a special place to escape with your special someone. We also thank you for your compliments about the professionalism and kindness received by each and every one of our collaborators. We hope to have the opportunity to welcome you again at Cayo Levantado Resort and offer you another even more memorable stay. Kind regards Annie Rijo
用户：真实旅客
发布日期：2024年5月1日 发布在：Expedia
Excelente servicio y trato
酒店管理层的评论
2024年5月2日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Estimado Sr. Rojas Gracias por tomarse el tiempo para compartir su experiencia en Cayo Levantado Resort. Nos alegra mucho saber que disfrutó de un excelente servicio y atención durante su estancia.Esperamos darle la bienvenida nuevamente en nuestro ritmo escondido Cayo Levantado Resort, para seguir brindándole experiencias excepcionales.Afectuosos saludos Annie Rijo
用户：真实旅客
发布日期：2024年4月29日 发布在：Expedia
What a excepcional and beautiful resort to spend a comfortable and relaxed vacation. My husband and I spent 3 days and 2 nights accompanied by one of the staff members named Daurelin. She gave us a outstanding service. In the beginning of the trip she provided us a phone number to maintain a 24/7 contact throughout our stay and helped us in all aspects! The room, food and everything about this hotel was beyond incredible!
Really a 10/10 experience would definitely recommend.
酒店管理层的评论
2024年5月1日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mrs. Minaya Thank you for sharing your experience of your recent stay at Cayo Levantado Resort. We are very pleased to hear that you enjoyed a comfortable and relaxing vacation with us.It is a pleasure to know that our staff contributed to making your stay even more memorable, especially our ambassador staff was able to provide you with exceptional service during your stay. We pride ourselves on having a committed team, who strive to provide quality service and ensure that our guests feel cared for and looked after at all times.We are glad you enjoyed the room, our cuisine and all aspects of your stay with us. Your satisfaction is our priority, and we are pleased to know that we met your expectations.We greatly appreciate your recommendation and look forward to welcoming you back in the future for another 10/10 experience.We look forward to the opportunity to welcome you again in our little paradise. Kind regards, Annie Rijo
用户：真实旅客
发布日期：2024年4月29日 发布在：Expedia
My experience at the resort was one of the best i have ever had anywhere. The room was beautiful with a breathtaking view of the sea. The food was incredible and the staff were all incredibly friendly and helpful. Will definitely be back.
酒店管理层的评论
2024年4月29日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mr. Marquiss We are truly honored to receive your compliments and to know that your experience at our resort was one of the best you have had anywhere. It is our pleasure to have contributed to making your vacation a memorable and rewarding experience.We are glad to hear that you enjoyed your room and the breathtaking ocean views we offer. We are also pleased to know that our gastronomic offerings met your expectations and that our staff was able to provide you with friendly and helpful service throughout your stay.Your satisfaction is our top priority, and we would love to welcome you back in the future. Thank you once again for choosing Cayo Levantado Resort and for sharing your kind words. We look forward to welcoming you back soon for another unforgettable experience.Kind Regards, Annie Rijo
用户：真实旅客
发布日期：2024年4月23日 发布在：Expedia
Just amazing…. Great experience, peaceful and beautiful surroundings. Customer service excellent anywhere….
酒店管理层的评论
2024年4月24日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Collazo We are extremely pleased to hear that your experience at Cayo Levantado Resort was simply amazing and that you were able to enjoy our tranquil and beautiful surroundings.It is a great honor for us to receive your compliments on our customer service. We strive to provide exceptional service in every aspect of your stay, and it is gratifying to know that we succeeded.We look forward to welcoming you back in the future for another memorable experience.Kind regards Annie Rijo
用户：真实旅客
发布日期：2024年4月17日 发布在：Expedia
Absolutely stunning property, amazing service, food and drink all very upmarket and delicious!
酒店管理层的评论
2024年4月18日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mrs. Patricia Thank you for your kind words. We are delighted to hear that you found our property to be impressive and that you enjoyed exceptional service, food and beverages. We strive to provide a top-notch experience for all of our guests, and it's great to know that we met your expectations. We look forward to welcoming you back to our little hidden paradise Cayo Levantado Resort for another wonderful experience!Kind regards Annie Rijo
用户：真实旅客
发布日期：2024年4月16日 发布在：Expedia
Where to begin….? Absolutely everything about this place exceeded my expectations, and that is an understatement. The magic that this place holds, specifically because of its people captivated me in every possible way; to the extent I decided to stay another day as I did not want to leave. I’ve traveled to many many places and hotels (non all inclusive and all inclusive) and this is by far the best experience I’ve ever had. The attention to detail in every part of the hotel from the actual property, to the food and to the staff is simply magical. I want to give thanks to everyone at Cayo Levantado Resort for making our stay as unforgettable as it was. Special thanks to Angel (our ambassador), Jhen (who always picked & drop us off everywhere we wanted around the hotel with the biggest smile and most positive energy and attitude), the entertainment group (every single one of you), Durelin & Jeffrey, you guys simply rock! Lastly, the ladies at Yubarta, Mahalia & Daniela, you guys are light; kept us grounded to Mother Earth & helped us elevate our spirits seamlessly. Everything about this weekend at Cayo Levantado Resort was more than a dream come true and cannot wait to come back.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mrs. Evelyn We are extremely pleased to hear that your stay at Cayo Levantado Resort exceeded all your expectations and that you enjoyed a truly magical experience. We sincerely appreciate your kind words about our staff, facilities and attention to detail in every aspect of your visit.We will pass on your compliments to Angel, Jhen, the entertainment group, Durelin, Jeffrey and the ladies of Yubarta. We are sure they will be delighted to know that they were part of making your stay so special.We sincerely hope to welcome you back in the future and provide you with another memorable experience, thank you for choosing Cayo Levantado Resort!Best regards,
用户：真实旅客
发布日期：2024年4月15日 发布在：Expedia
Employees very friendly and happy. I would have liked more music and fun during the day around the beach or pool. Little boring sitting all day without it! But beautiful for sure. Maybe more menu choices for casual meals at the pools and bars.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Guest Relations Cayo Levantado Resort
Dear Mr. Edward We sincerely appreciate your comments about your recent stay at Cayo Levantado Resort. We are pleased to hear that you enjoyed the friendliness and cheerful attitude of our staff.We are sorry to hear that you found the experience a bit dull due to the lack of music and entertainment during the day around the beach or pool. We take your suggestion into consideration and will evaluate how we can improve our daytime entertainment offerings to ensure a more lively and enjoyable experience for our guests.We will also consider your recommendation to offer more menu options for casual dining at our pools and bars. Your feedback is invaluable to us as we constantly look for ways to improve our guests' experience.We look forward to the opportunity to welcome you back in the future and provide you with an even more satisfying and enjoyable experience at our little hidden paradise Cayo Levantado Resort. Kind regards
