评分基于 72 条真实点评
4.0 客房清洁度
4.1 服务和员工
3.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The offsite parking ( around the corner) was a problem -we have a brand new 2024 Alpha Romeo -my husband was very concerned however the valet Darius allowed him to go with him to inspect the parking. I also chose the meal plan -but the dining area was closed again tafter a long day we just wanted something quick -the 2 guys in the dining room bar were able to offer us a burger & fries. It was delicious. Minor things to be corrected otherwise very nice hotel. Thank you.
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Hotel Manager
Dear Maryann, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. We have noted your concern and forwarded it to the management department. We will surely work on it. We promise next time you will have a great experience. Please visit us again.SincerelyHotel Manager
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Hotel Manager
Dear Zelma,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Quiet,clean.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Hotel Manager
Dear Leonard,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
I kept my service dog in the room for 45 minutes and with do not deserve sing on the door and it was before checkout time the cleaning personnel came in the room let my dog out with the whole floors open. When I came up to get my dog and the luggage to check out,my dog sitting in the middle of the hallway.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Hotel Manager
Dear elke,We are truly sorry for the distress caused by the incident with your service dog. Your safety and privacy are paramount to us, and we deeply regret the oversight. We're investigating the matter to prevent such incidents in the future. Your feedback is invaluable, and we appreciate your understanding.Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
The room was dirty and not worth the cost.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Hotel Manager
Dear Alante,Thank you for your kind feedback. We're deeply sorry to hear that your experience did not meet your expectations. Cleanliness is of the utmost importance to us, and it's disappointing to learn that your room fell short in this regard. Your feedback is invaluable, and we will address this issue immediately with our housekeeping team to ensure that such oversights are rectified. We hope to have the opportunity to restore your faith in us during a future visit.Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Convenient to historic district
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Hotel Manager
Dear Carol,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Poorly managed
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Hotel Manager
Dear Jefferey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月14日 发布在：Expedia
very friendly staff
酒店管理层的评论
2024年5月15日，回复：酒店管理层 Hotel Manager
Dear SAKINA, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
The only thing that would have made it better would have been if they served breafast in their restaurant.
酒店管理层的评论
2024年5月15日，回复：酒店管理层 Hotel Manager
Dear ronda, Thank you for your feedback! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
The hotel is older and is showing some wear and tear. Housekeeping had to be told to vacuum. Bathtub drain had a ball of hair that slowed the water from draining out.
The staff was friendly and helpful. Location of hotel was perfect.
酒店管理层的评论
2024年5月15日，回复：酒店管理层 Hotel Manager
Dear Lynn,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. SincerelyHotel Manager
