Your shuttle driver on 3rd shift doesn't speak any English or Spanish He doesn't know where drop off location is for the airport we were visiting Seattle and he was not helpful dropping us off at the airport arriving for your flight he dropped us off at the pick up location at a far distance to walk with 4 suitcases and 2 carry on he gets a grade of a F and next time we book quality inn we will ask does your shuttle drivers know what there job required
JOHN
2024 年 5 月入住 1 晚
10/10 超赞
Michael
与家人出行
2024年05月30日
满意:员工和服务
Das Motel als solches ist absolut okay.
Unser Zimmer war schon sehr abgewohnt aber immer noch sauber.
Die Matratze war in einem sehr gutem Zustand.
Leider roch das Zimmer sehr nach altem Teppich.
Aber für eine Übernachtung kann man damit leben.
Michael
2024 年 5 月入住 1 晚
6/10 一般
George
与配偶出行
2024年05月29日
满意:清洁度
不满意:员工和服务
We wound up waiting over an hour for the airport shuttle, despite being assured that it was "almost to the airport" when we called. Front desk was busy repeating that lie to other callers when we checked in... we could see the driver was still on break in the lobby while she said it!
If they had been up front that it was going to take that long, we would have just gotten a taxi.
George
2024 年 5 月入住 1 晚
4/10 很差
Larry
与配偶出行, 商务旅客
2024年05月29日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Clean. Food delivery order was very good.
Contractor installing dust boards for entire floor hall passage including right outside of room. Fumes were terrible. Made our eyes burn and difficulty sleeping. Reported to front desk, and requested another floor/room.
"I'm so sorry" was as far as that went.
Only one broken chair for two people. Bed was only other option for sitting down.
Note: it was for one night only (lay-over time).
Larry
2024 年 5 月入住 1 晚
8/10 还可以
Susan
团体旅客
2024年05月29日
满意:员工和服务
不满意:住宿条件和设施
Staff was very helpful. Hotel is run down (and priced accordingly), but our room was clean enough for our overnight before our cruise.
Susan
8/10 还可以
Dawn
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施
The property is being renovated at present which will enhance it's aesthetics. We liked that it was close to Tacoma airport and in a quiet location. The reception staff was lovely and very welcoming and changed our room without question when we asked. The hotel is quite creaky so we asked for a top floor room which was no problem. Breakfast was plentiful, quickly replenished and a good choice.