评分基于 322 条真实点评

2.8 / 5
32% 住客推荐
2.8 客房清洁度
3.2 服务和员工
3.1 客房舒适度
2.8 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Los cuartos estan un poco descuidados y el baño no estaba limpio.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 VD
Dear Rosa,It is great to receive feedback from you.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again and offer the stay that you truly deserve. Sincerely,Vanessa Diaz Sleep Inn
1/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
There were no towels. They overcharged me for having puppies which they should have put on the thing that you'd have to pay to have them they told me the dirty towels to bring them back down to them and then they would give me clean towels. No housekeeping for 3 days p
酒店管理层的评论
2024年5月20日,回复:酒店管理层 VD
Dear Madison,I am sorry to hear that you had a poor experience at our hotel.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Also to inform you that our property is pet friendly the has a charge of 30 + taxes per day and per pet.Vanessa Diaz Sleep Inn
1/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
The rooms were very old and dated. The carpet was disgusting and didn't look like it had seen a vacuum recently much less a shampoo. In my 3 day stay there was not a single piece of linen that was not stained. I never did get any kind of housekeeping service, even when I specifically asked for it on the second day. The only redeeming quality was that the mattress was at least comfortable.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 VD
Dear Raelene,We deeply apologize that you were not pleased with the cleanliness of the room and that you were not happy with the service. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa DiazSleep Inn
1/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
Went to check in was so nasty did not stay. Still looking for my refund
酒店管理层的评论
2024年5月14日,回复:酒店管理层 VD
Dear Robert,Thank you for taking the time to complete our online survey. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa Diaz Sleep Inn
4/5
用户:真实旅客

发布日期:2024年5月11日 发布在:Expedia
Nothing in particular
酒店管理层的评论
2024年5月14日,回复:酒店管理层 VD
Dear Margaret, Thank you for taking the time to complete our online survey. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope to see you again. Sincerely,Vanessa Diaz Sleep Inn
4/5
用户:真实旅客

发布日期:2024年5月6日 发布在:Expedia
Good
酒店管理层的评论
2024年5月7日,回复:酒店管理层 VD
Dear Eldar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.Your feedback is important for us. We hope for an opportunity to host you again.Sincerely, Vanessa Diaz Sleep Inn
3/5
用户:真实旅客

发布日期:2024年5月2日 发布在:Expedia
👍
酒店管理层的评论
2024年5月2日,回复:酒店管理层 VD
Dear Sasha-gay, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Sincerely,Vanessa Diaz Sleep Inn
5/5
用户:真实旅客

发布日期:2024年4月30日 发布在:Expedia
Only bad thing was saw a roach as I was leaving the room
酒店管理层的评论
2024年4月30日,回复:酒店管理层 VD
Dear Alejandro, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We would love to host you again.Sincerely, Vanessa Diaz Sleep Inn
5/5
用户:真实旅客

发布日期:2024年4月26日 发布在:Expedia
酒店管理层的评论
2024年5月16日,回复:酒店管理层 VD
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your satisfaction is important to us. We hope to see you again. Sincerely,Vanessa Diaz Sleep Inn
5/5
用户:真实旅客

发布日期:2024年4月25日 发布在:Expedia
Quite and clean.
酒店管理层的评论
2024年4月26日,回复:酒店管理层 VD
Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Although we are glad that you were pleased with the staff service, We hope to see you again. Sincerely, Vanessa Diaz Sleep inn