6 室外游泳池,免费小屋,池畔遮阳伞

关于海滨基韦斯特码头渡假酒店的点评

4 out of 5
海滨基韦斯特码头渡假酒店
5950 Peninsular Avenue, Key West, FL

点评

9.0

非常棒

10 分 - 超赞。1016 条好评,共有 1509 条点评" "
8 分 - 还可以。254 条好评,共有 1509 条点评" "
6 分 - 一般。130 条好评,共有 1509 条点评" "
4 分 - 很差。48 条好评,共有 1509 条点评" "
2 分 - 糟糕。61 条好评,共有 1509 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

??

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
风景很好,很满意
2023 年 8 月入住 2 晚
General Manager 于 2023 年 8 月 20 日 的回复
Dear Guest, Thank you for staying at Oceans Edge Key West Hotel & Marina and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our excellent views. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Kevin Croke,General Manager

10/10 超赞

MengJia

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We like this hotel so much,they have own parking lot,is better than most hotels.good view on my room
2023 年 5 月入住 1 晚
Kevin Croke General Manager 于 2023 年 5 月 5 日 的回复
Dear MengJia, Thank you for choosing Oceans Edge Key West Hotel & Marina for your getaway. We are delighted you liked our parking area and beautiful views. At Oceans Edge Key West Hotel & Marina, we have a passion for conserving this beautiful island and a vision for creating a bigger, better, more authentic slice of paradise. Hopefully, your next visit comes soon, as we look forward to hosting you again!Sincerely, Kevin CrokeGeneral Manager

2/10 糟糕

yueqing

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very bad experience
2023 年 2 月入住 2 晚
Dennis 于 2023 年 2 月 23 日 的回复
Sorry to hear our accomodations did not meet your expectations.

10/10 超赞

Chelsea

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
service is good but doesn’t have too many amusements.
General Manager 于 2022 年 12 月 26 日 的回复
Dear Chelsea, Thank you for being our guest at Oceans Edge Key West Hotel & Marina. We are glad you liked our courteous service and appreciate your excellent rating. We hope the positive aspects of your stay made up for us not meeting every expectation, and we look forward to your next visit. We wish you a wonderful holiday season. Sincerely, Tom E.General Manager

10/10 超赞

Fang

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is big. Beautiful environment. Great service attitude. Very clean. will come again
2022 年 8 月入住 2 晚
General Manager 于 2022 年 8 月 25 日 的回复
Dear fang, we appreciate you taking the time to post your review. We are glad you had a great stay and how much you were pleased with our well-kept property. It is also good to learn you enjoyed our spacious accommodations and the pleasant interactions you had with our associates. All of us at Oceans Edge Key West Hotel & Marina look forward to having you stay with us again. Sincerely, Tom E.General Manager

2/10 糟糕

Sherry

与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
什么都一般,下次不会选这家
2022 年 6 月入住 2 晚
Dennis 于 2022 年 6 月 19 日 的回复
Sorry we did not meet your expectations. We will work on doing better.

10/10 超赞

Mona

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 3 月入住 1 晚

10/10 超赞

Xinyan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it, 20min drive to key west.
2021 年 11 月入住 1 晚
General Manager 于 2021 年 11 月 30 日 的回复
Xinyan, thank you for being a guest at Oceans Edge Key West Hotel & Marina and for your perfect rating. We are glad to know you enjoyed your stay with us and that you were especially pleased with our convenient location. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Tom E. General Manager

10/10 超赞

Chen

2021 年 10 月入住 1 晚

10/10 超赞

Caroline

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
I like here so much. Very quite and beautiful. I love the pool
2021 年 9 月入住 2 晚
Dennis 于 2021 年 10 月 3 日 的回复
thank you for your review. Glad you had a good time. Hope to see you soon.

2/10 糟糕

Ami

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
without notification they moved us to another place. very unprofessional people only one word they know sorry. But they did charge us full price for ocean edge so now have to spend hours on phone call chat to get refund.
2024 年 5 月入住 2 晚

10/10 超赞

Erkand

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Excellent resort
2024 年 5 月入住 1 晚
General Manager 于 2024 年 5 月 27 日 的回复
Dear Erkand, We appreciate this five-star review of our resort! We're so happy that our dedicated team was able to make your stay with us even more special, and we'll be sure to pass your compliments on. Hopefully your next visit comes soon at Oceans Edge Key West Hotel & Marina, as we look forward to hosting you again!Sincerely,Kevin CrokeGeneral Manager

10/10 超赞

Hannah

满意:清洁度
2024 年 5 月入住 1 晚
General Manager 于 2024 年 5 月 27 日 的回复
Dear Hannah, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Oceans Edge Key West Hotel & Marina your home away from home whenever your travels bring you to our area.Sincerely,Kevin CrokeGeneral Manager

10/10 超赞

Barry

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything about my trip to Key West was great! Wouldn't change a thing.
2024 年 5 月入住 5 晚
General Manager 于 2024 年 5 月 26 日 的回复
Dear Barry, Thank you for your fantastic review of Oceans Edge Key West Hotel & Marina! We're thrilled to hear that everything about your trip was perfect. We have a passion for conserving this beautiful island and a vision for creating a bigger, better, more authentic slice of paradise. We appreciate your kind words and look forward to welcoming you back for another wonderful stay.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Lucy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort is a bargain at any price. They offer transportation, rentals of just about everything, they have restaurants on the premises. They have like 6 pools, lots of games to play, and the rooms are beautiful. We will back again.
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 23 日 的回复
Dear Lucy, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Tamara

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
General Manager 于 2024 年 5 月 24 日 的回复
Dear Tamara, We are delighted you enjoyed your stay at Oceans Edge Key West Hotel & Marina. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

george

与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great views of the pools, water and marina. Out of the way from downtown Key West but just as convenient with the hourly shuttles, & restaurant on site. The staff was great, friendly and accommodating. We’ll be back!
2024 年 5 月入住 5 晚
Dennis 于 2024 年 5 月 22 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 超赞

sopha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time traveling to key west with adult children and young child age is 6. Location isn’t far from main area it’s very easy to get around straight 10 mins from airport and about 4 miles to Duvall square. Hotel is good size for small family or group of 4. More than that will be tight. Pools and resorts are clean and inviting. I love to watch the boats come in and the fresh catch people bring in. Locals are friendly . I highly recommend this location.
2024 年 5 月入住 3 晚
Dennis 于 2024 年 5 月 21 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 超赞

Shila,Terlton

满意:住宿条件和设施,清洁度
不满意:员工和服务
2024 年 5 月入住 4 晚
Dennis 于 2024 年 5 月 22 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 还可以

Mara

满意:住宿条件和设施,清洁度
2024 年 5 月入住 4 晚
Dennis 于 2024 年 5 月 22 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 一般

Robin

团体旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Office staff check-in employees terrible, rude. Room service employees great
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 21 日 的回复
Dear Robin, Thank you for your recent stay and for sharing your comments about our hotel. Please accept our apologies for the service you received from some of our staff. Our goal is to provide the best customer service possible, and we regret not meeting this expectation. We want to get it right every time, so we will take measures to ensure this is not repeated. We appreciate your honest feedback and hope to have another chance to serve you on a future visit.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

selim

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay for the weekend with easy access to downtown
2024 年 5 月入住 1 晚
Dennis 于 2024 年 5 月 20 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 超赞

Ronald

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great except for housekeeping. Room wasn’t cleaned til we called very late in the day. Not enough washcloths, towels. Gave the maid a tip outside our door and she disappeared! Had to call front desk again! The only time they were early was on checkout! But we were given a later checkout time!
2024 年 5 月入住 5 晚
Dennis 于 2024 年 5 月 20 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 还可以

Karel,Lansing

满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 19 日 的回复
Dear Karel, We're delighted to hear you had a positive experience at Oceans Edge Key West Hotel & Marina! Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Robert

满意:清洁度
2024 年 5 月入住 5 晚
General Manager 于 2024 年 5 月 19 日 的回复
Dear Robert, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Oceans Edge Key West Hotel & Marina. We look forward to welcoming you back on your next visit!Sincerely, Kevin CrokeGeneral Manager

2/10 糟糕

Evelin

与家人出行, 与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There are many things that I did not like about this property, the main thing is that they only charge you for taxes what it costs for one more night of hotel $300 dollars in pure hotel fees according to them, the food is horrible in the only restaurant they have and extremely face, some shrimp that I ordered practically sent me to the hospital with diarrhea and poisoning since the shrimp were super raw, there is no good customer service, for a plate of snacks they charge you more than 50 dollars, not to mention that they have nothing Fun at the hotel, they charge you much more for parking than other hotels I've been to, also 5 stars and no security. I really hate this hotel and I don't recommend anyone to go there, there are actually much better 5 star hotels than this one, the beach is very divine to get to it you have to drive 20 minutes, it's the only thing I love, since the hotel pools are always full and They don't let you drink or eat in the pool area, basically if you want to eat or drink you have to do it in your room locked up super boring without any music because they don't play any music either, the members of the hotel don't treat you with any respect and They only look at you like a $ sign, I don't recommend anything in this hotel, the room is so bad for that price, the horrible food doesn't match the price and the hotel, and by the way it doesn't have a beach nearby, you have to drive to the beach, and Everything you use or do in the hotel they charge you
2024 年 5 月入住 2 晚
Dennis 于 2024 年 5 月 19 日 的回复
Sorry we didn't meet your expectations.

10/10 超赞

Steven

满意:清洁度、员工和服务、住宿条件和设施
The shuttle to downtown was great. Ice mace in building 4 was broken.
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 17 日 的回复
Dear Steven, Thank you for your feedback. We're glad you found the shuttle service convenient at Oceans Edge Key West Hotel & Marina. We apologize for the inconvenience with the ice machine and are addressing it. We hope to welcome you back soon!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

melinda a

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort but far from everything. but is was great that they provide transportation to downtown. I was really happy they offered Golf Carts to rent right on the premises. saved us from a hassle down town.
2024 年 5 月入住 3 晚
General Manager 于 2024 年 5 月 16 日 的回复
Dear melinda, Thank you for taking the time to share this lovely review. It sounds like you were able to enjoy everything that makes a stay with us so memorable with our spacious suites, an assortment of amenities, and quiet location with easy access to downtown. We focus on exceeding each guest's expectations, and we appreciate you acknowledging our efforts. Thank you again for the generous compliments. We hope your next visit comes soon!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Pamala

满意:清洁度、员工和服务、服务设施
The balcony door handles were broken. Beautiful view. Love the availability of the shuttle to downtown!
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 16 日 的回复
Dear Pamala, We are pleased you chose Oceans Edge Key West Hotel & Marina for your recent visit to the area. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. It's wonderful to hear that you had a positive experience with the shuttle service. We're here to ensure your stay is both enjoyable and stress-free! We appreciate you letting us know about the balcony door, and we are grateful for the feedback that helps us better serve our guests. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Monique

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked that the property overlooked a harbour . It was lovely and quiet. We appreciated other guests had thought this location was better than being downtown Key West, due to the late night noise etc. The resort was a 12 minute Uber ride to Duval street. The 6 swimming pools ensured that they were not overcrowded and had plenty of lounge chairs. The resort had a great layout and the rooms were quite spacious with a simple classic beach vibe. The food on property was excellent. The staff were friendly and helpful. For a visit to Key West, I would highly recommend Oceans Edge !
2024 年 5 月入住 5 晚
General Manager 于 2024 年 5 月 15 日 的回复
Dear Monique, Thank you for recommending Oceans Edge Key West Hotel & Marina! We are glad you enjoyed the serene harbor views and peaceful atmosphere. Our convenient yet tranquil location, spacious rooms, and excellent food ensure a memorable stay. We appreciate your kind words and look forward to welcoming you back soon!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Luciano

满意:清洁度、员工和服务、住宿条件和设施
La zona donde está el hotel es una barrio en las afueras nones feo pero si un poco descuidado muchas caravan pero no es limitante el hotel es fabuloso
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 24 日 的回复
Dear Luciano, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

laura

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing fun quiet great room food was excellent kayaking and bike rides were fun too! Highly recommend
2024 年 5 月入住 2 晚
Dennis 于 2024 年 5 月 15 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 还可以

Sarah Marie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
While we loved our stay, our shower head was broken and the TV in the main area never came on.
2024 年 5 月入住 3 晚
Dennis 于 2024 年 5 月 15 日 的回复
Sorry about the maintenance issues you had. Hope you enjoyed the rest of the hotel. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 一般

Hernan P

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I don’t like unexpected costs. Hotel was ok, very nice but I didn’t receive any welcome drink or anything, and when I asked for a change, send me to talk to Expedia
2024 年 5 月入住 3 晚
Dennis 于 2024 年 5 月 15 日 的回复
Sorry we didn't meet your expectations. Thank you for staying with us.

10/10 超赞

kim

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property & highly recommend
2024 年 5 月入住 4 晚
Dennis 于 2024 年 5 月 12 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 超赞

Martha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Dennis 于 2024 年 5 月 12 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 还可以

Steven

满意:清洁度、员工和服务、住宿条件和设施
Liked watching the Navy Fighters flying overhead. Disliked people smoking on balconies.
2024 年 5 月入住 4 晚
General Manager 于 2024 年 5 月 11 日 的回复
Dear Steven, We're thrilled you enjoyed the views of Navy Fighters during your stay at Oceans Edge Key West Hotel & Marina. We apologize for any inconvenience caused by neighboring guests smoking on balconies. We appreciate your feedback and hope to welcome you back for another memorable experience.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Andriy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 2 晚
General Manager 于 2024 年 5 月 10 日 的回复
Dear Andriy, We're thrilled you enjoyed your stay at Oceans Edge Key West Hotel & Marina! Thank you for your kind words. We look forward to welcoming you back soon for another fantastic experience!Sincerely, Kevin CrokeGeneral Manager

6/10 一般

Michael

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The ocean view room looked out over a seaweed filled lagoon. The balconies are not private at all.
2024 年 5 月入住 4 晚
General Manager 于 2024 年 5 月 8 日 的回复
Dear Michael, Thank you for sharing your feedback. We're glad you enjoyed the ocean view, though we regret if the natural seasonal seaweed affected your experience. We understand your concerns about balcony privacy and appreciate you bringing this to our attention as we continually strive to improve our guest experience. We hope to have the opportunity to better serve you in the future.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

James

与家人出行, 带宠物出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff & Customer service
2024 年 5 月入住 4 晚
Dennis 于 2024 年 5 月 7 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Dennis 于 2024 年 5 月 7 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 一般

Daidrian Danielle

与配偶出行
Overall, good stay at the resort. Staff was very friendly and accommodating. Grounds well maintained. On site restaurant was delicious. Had breakfast, lunch and dinner and was pleased every time. One of best restaurants I’ve experienced at a resort. Six pools so plenty of space and privacy. Drinks were really good too, especially the rum punch. Few issues during our stay. Shuttle driver was not friendly and started to pull off as my husband was walking to his seat, causing him to stumble. Not safe. Room booked not available when checked in. Had to be switched to my suite next morning. Stated there was a maintenance issue. New room wasn’t cleaned well. Bathroom smelled like a sour mop. Stains on the couch and carpet. Cabinet door fell off the hinge. Red stain on pillowcase. Should’ve stayed in original room. Rented golf cart and it died the following morning. Had to swap out for new one. Resort is kid and pet friendly so not ideal for romantic or peaceful getaway. Awoken to kids playing in pool and dog barking early in the morning. Bring bug spray… tons of mosquitoes. Lizards ALL over the property so if you have a fear of them, wouldn’t advise staying here. Didn’t bother me.
2024 年 4 月入住 3 晚
Dennis 于 2024 年 5 月 5 日 的回复
Thank you for your review. Glad you enjoyed your stay. The Mosquitoes are the state bird :) Hope to host your stay next time in Key West

10/10 超赞

Gordon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
On the marina made for beautiful views.
2024 年 4 月入住 5 晚
General Manager 于 2024 年 5 月 4 日 的回复
Dear Gordon, We're delighted to hear you enjoyed the stunning marina vistas at Oceans Edge Key West Hotel & Marina. Thank you for sharing your experience, and we look forward to welcoming you back for more breathtaking moments!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Marvin,Naples

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The resort is nice. The surroundings not so much. Dinner options are limited. Resort only has one restaurant. Stay was OK though.
2024 年 5 月入住 1 晚
General Manager 于 2024 年 5 月 4 日 的回复
Dear Marvin, Thank you for sharing your thoughts on your stay at Oceans Edge Key West Hotel & Marina. We're glad you appreciated our resort and are looking into enhancing our dining options for a more varied culinary experience. We hope to impress you further on your next visit!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Maxime

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
General Manager 于 2024 年 5 月 4 日 的回复
Dear Maxime, We appreciate your rating! It is great to know you enjoyed your time with us. All of us here at Oceans Edge Key West Hotel & Marina look forward to your next visit.Sincerely, Kevin CrokeGeneral Manager

6/10 一般

Kate

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 7 晚
Dennis 于 2024 年 5 月 22 日 的回复
Good afternoon, sorry we didn't meet your expectations.

10/10 超赞

Mary

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Celebrated our 25 year wedding anniversary, everything was wonderful other than not telling us about the $27 a night parking fee
2024 年 4 月入住 2 晚
General Manager 于 2024 年 5 月 3 日 的回复
Dear Mary, We're honored you chose to celebrate your 25th wedding anniversary with us at Oceans Edge Key West Hotel & Marina. We're thrilled you had a wonderful experience, and we apologize for any oversight regarding the parking fee communication. Thank you for your feedback, and we hope to welcome you back for many more celebrations!Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Mari

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I will be back super nice excellent
2024 年 4 月入住 1 晚
General Manager 于 2024 年 5 月 2 日 的回复
Dear Mari, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We are thrilled that you have already decided to stay with us again, and we look forward to hosting you soon.Sincerely, Kevin CrokeGeneral Manager

10/10 超赞

Normand

满意:清洁度、员工和服务、住宿条件和设施
Sert good
2024 年 4 月入住 2 晚
General Manager 于 2024 年 5 月 2 日 的回复
Dear Normand, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Oceans Edge Key West Hotel & Marina.Sincerely, Kevin CrokeGeneral Manager

8/10 还可以

Ashlee

2024 年 4 月入住 6 晚
Dennis 于 2024 年 5 月 21 日 的回复
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!