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InterContinental Suzhou, an IHG Hotel

5.0 star property
Luxury Suzhou hotel in Suzhou Industrial Park with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for InterContinental Suzhou, an IHG Hotel

Premium Room, 1 King Bed, View (Panoramic) | Minibar, in-room safe, desk, blackout drapes
Exterior
Lobby lounge
Lobby
Shower, hair dryer, bathrobes, slippers
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
The price is $138
$161 total
includes taxes & fees
Jun 4 - Jun 5

Explore the area

Map
288 Wang Dun Road, Suzhou, Jiangsu, 215000
  • Popular LocationJinji Lake2 min walk
  • Popular LocationSuzhou International Expo Center6 min walk
  • Popular LocationYuanrong Times Square6 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)71 min drive
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Room options

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 484 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Lake View (Jinji Lake View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Lake View (Jinji Lake View)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Jinji Lake View)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Lake View (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 1292 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lake View (Landmark Lake View)

Suite, 1 Bedroom, Lake View (Landmark Lake View) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Lake View (Landmark Lake View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 969 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 969 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Lake View (Jinji Lake View)

Premium Room, 2 Twin Beds, Lake View (Jinji Lake View) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Lake View (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 560 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 560 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King 1 Bedroom Suite City View

1 King 1 Bedroom Suite City View | Minibar, in-room safe, desk, blackout drapes

1 King 1 Bedroom Suite City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View (Kids Theme)

Suite, 1 Bedroom, City View (Kids Theme) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, City View (Kids Theme)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 969 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Panoramic)

Premium Room, 1 King Bed, View (Panoramic) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, View (Panoramic)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View (Jinji Landmark Lake View)

Premium Room, 1 King Bed, Lake View (Jinji Landmark Lake View) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Lake View (Jinji Landmark Lake View)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
W Suzhou
Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (82)
The price is $130
$152 total
includes taxes & fees
Jun 10 - Jun 11
W Suzhou

About the neighborhood

Suzhou

InterContinental Suzhou, an IHG Hotel is located in Suzhou Industrial Park, a neighborhood in Suzhou, and is near a metro station. Gate to the East and Pingjiang Street are local landmarks, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Suzhou Garden and Architecture and Huayi Brothers Movie World are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Jinji Lake - 2 min walk
  • Suzhou International Expo Center - 6 min walk
  • Yuanrong Times Square - 6 min walk
  • Suzhou Culture and Arts Center - 7 min walk
  • Gate to the East - 5 min drive

Getting around

  • Shidaiguangchang Station - 9 min walk
  • Suzhou Railway Station - 22 min drive
  • Hongqiao International Airport (SHA) - 72 min drive

Restaurants

  • 甘尼仕印度餐厅 - 1 min walk
  • 墨册咖啡Blackpages Cafe - 5 min walk
  • 和米堂 - 6 min walk
  • 翰尔酒店 - 1 min walk
  • 大渔铁板烧 - 4 min walk

About this property

InterContinental Suzhou, an IHG Hotel

Luxury hotel located in Suzhou Industrial Park
Consider a stay at InterContinental Suzhou, an IHG Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. The on-site restaurant, Jing, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All 427 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, video-game consoles, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Carumba
  • Jing
  • Riva
  • theLounge
  • Xiu

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou

Frequently asked questions

Does InterContinental Suzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at InterContinental Suzhou, an IHG Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at InterContinental Suzhou, an IHG Hotel on Jun 4, 2024 start from $138.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Suzhou, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Suzhou, an IHG Hotel?

Self parking is free at this property.

What time is check-in at InterContinental Suzhou, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Suzhou, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Suzhou, an IHG Hotel located?

Located in Suzhou Industrial Park, this luxury hotel is within a 10-minute walk of Jinji Lake, Suzhou International Expo Center, and Yuanrong Times Square. Suzhou Culture and Arts Center and Ferris Wheel Paradise are also within 10 minutes. Shidaiguangchang Station is 9 minutes by foot and Wenhuabolanzhongxin Station is 12 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 143 reviews" "
Rating 8 - Good. 33 out of 143 reviews" "
Rating 6 - Okay. 10 out of 143 reviews" "
Rating 4 - Poor. 1 out of 143 reviews" "
Rating 2 - Terrible. 1 out of 143 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lake view is amazing, breakfast is fabulous with lots of choice
Stayed 1 night in Jan 2020

10/10 Excellent

Colirful, SF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
Stayed 3 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, polite and professional service staff, rooms are comfort with great lake view.
Stayed 1 night in Sep 2019

10/10 Excellent

Cherry, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will be back again. This is my 2nd visit
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wonderful Hotel in Suzhou
Nice Staff & Free Upgrade
Stayed 1 night in Aug 2019

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great other than room is a smoking room, but hotel staff offered solutions
Stayed 2 nights in Jan 2018

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, improve room service only a bit
Very high standard, had some heavy polluted NYE so stayed at the hotel mostly. didn't regret it.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Very good but ...
Overall an excellent place to stay. Service was generally good except that when returning to the railway station the hotel reception sent me to wrong Suzhou station so I missed my train and had to taxi back to Shanghai!
Stayed 1 night in Nov 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Saw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever....
Very well-mannered, friendly and helpful staff, felt so great staying at this luxury hotel, strategic location and close to the beautiful Jinji Lake.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below expectation but remediate by the service
Our 1 day stay at Suzhou Intercontinental was a good one. We arrive in the afternoon and after a quick checkin we decided to have a short rest before visiting the nearby town area. Because of the great view with the lake it also come will strong sunlight especially in the afternoon and the aircon has failed to deliver the desire temperature. And what save us from lodging a complaint with the Hotel is the attitude provided by the Assistant Manager Mr. Will Ding and his service (Bringing cold drink and ice-cream).
Stayed 1 night in Jun 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robots in the Lobby! So cute!
Have stayed at this hotel several times - always a pleasure. The lake view rooms are a must - the breakfast buffet absolutely incredible and the robots in the lobby!!!!!! What can I say? I look forward to going to Suzhou just to stay there.
Stayed 2 nights in Jun 2017

6/10 Okay

Craig, Miami

Not 5 Star
Certainly not what I expected. In a great area of Suzhou but it is far from 5 star. Rooms are smallish and dated. The food was ok but not as good as other places. I travel a lot with business so I stay in plenty of hotels but this is one I won't go back too again as their are much better hotels to choose from.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
excellent

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Always good has been somewhat better in the past.
I have stayed here several times over the past few years. The rooms are getting a little worn and the lighting is much too low. Service is as good as always but the staff needs to be able to speak English better than they all do. Much too difficult to get things done even though I know they are trying hard.

4/10 Poor

marshall, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Way to bad
hotel is too old. Not worth :(((((((((((((( Staff good tho but it's not worth for 230 Cad

10/10 Excellent

Jacqueline, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent Intercontinental-standard on Jinji Lake
The hotel has a great location particularly if you're going to an exhibition or conference or show in the exhibition centre nearby, or if, like us, you're here to hang out at the Eslite complex or shopping malls in the area. The hotel is quite far from the major tourist sites (Suzhou is deceivingly large in some ways) and during national holidays, the traffic will be impossible so you can only rely on the metro. That said, everything is what you'd expect in an Intercontinental - luxurious rooms, comfy beds, spotless bathroom, good selection at breakfast and attentive service. There was a tiny episode at breakfast when our table was taken by a family when we were out getting food at the buffet, but the staff very quickly resolved the issue.

8/10 Good

Teresa

Liked: Staff & service

8/10 Good

JJ, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location by the lake, but needs new mattress
we booked a mini suite with club benefits for 2 nights during a weekend in late November. nice big tub, nice bidet, nice indoor pool w/ views to the lake but my kids complained that the water was too cold. breakfast was so crowded that weekend (as there was a corporate event that weekend so it was fully booked), instead of having buffet breakfast at the buffet, we were sent to the Chinese restaurant across the hall for breakfast (still buffet style, but not as organized as it was in the buffet room). there were 5-6 little kids running around playing and shouting, really downgraded the image and aura of this supposed to be top notch hotel. furniture and mattress is a little dated, but still very clean. I requested to have kids packages ( toothbrush and slippers, etc) but they said they can only provide kids slippers and robes. My kids loved the Hello Kitty slippers and robes, also enjoyed soaking in the 6 ft diameter round tub in the bathroom. Lounge was OK, looks better in pictures, happy hour snacks were just OK, they have ice cream locked up and told us only available during breakfast and dinner hours???!!!!!! Staff are friendly and helpful. Taxi from the front of the hotel is convenient, 2 kinds: 1. is Didi (like Uber in the states) drivers who can take appointments and drive you around in their private cars (we got ripped off) 2. is the regular cab, regulated with cameras on the front dash, more honest than the Didi drivers.

General hotel information

Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
288 Wang Dun Road, Suzhou, Jiangsu