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Verona Resort & Spa

3.5 star property
Hotel connected to a shopping center in Tumon with 24-hour fitness

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Photo gallery for Verona Resort & Spa

Interior
Outdoor pool
Exterior
Run of House | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Mountain View Suite | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Reviews
5.0

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
188 Tumon Bay Road, Tamuning, 96913
  • Popular LocationTumon Beach19 min walk
  • Popular LocationT Galleria by DFS2 min drive
  • AirportGuam (GUM-A.B. Won Pat Intl.)3 min drive
  • Popular LocationGuam Premier Outlets3 min drive

Most relevant reviews

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8/10 Good

Apr 26, 2019
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Room options

View all photos for Run of House

Run of House | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Run of House

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Room

Ocean View Room | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Ocean View Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle

Ocean View Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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View from property
Guam Plaza Resort
Pool
Kids pool
Parking included
Free WiFi
8.6 out of 10, Excellent, (1007)
The price is $105
$117 total
includes taxes & fees
Jun 2 - Jun 3
Guam Plaza Resort

About the neighborhood

Tamuning

Located near the beach, Verona Resort & Spa is in Tumon neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Tumon Beach and Piti Bomb Holes Preserve, while Magic Rocks Theatre and Lina'La Beach and Culture Park are cultural highlights. Tagada Guam Amusement Park and Tarza Magical Adventure Zone and Water Park are also worth visiting.
Visit our Tamuning travel guideOpens in a new window

What's nearby

  • Ypao Beach Park - 11 min walk
  • Tumon Beach - 19 min walk
  • T Galleria by DFS - 2 min drive
  • Tarza Magical Adventure Zone and Water Park - 3 min drive
  • Guam Premier Outlets - 3 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 3 min drive

Restaurants

  • Jamaican Grill - 4 min walk
  • Skylight PIC - 4 min walk
  • Pho Thanh Xuan - 4 min walk
  • Tony Roma's Ribs, Seafood, & Steaks - 3 min walk
  • Siesta Cafe 시에스타카페 - 12 min walk

About this property

Verona Resort & Spa

Hotel located in Tumon
Verona Resort & Spa is located close to Tumon Beach, and provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. In addition to a 24-hour gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A 24-hour front desk, an elevator, and multilingual staff
Room features
All 50 rooms include comforts such as air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with spring water tubs and showers
  • TVs with cable channels
  • Balconies, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: USD 16.50 per person

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 16.5 per person
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Verona Resort
Verona Resort Tamuning
Verona Tamuning
Verona Resort Spa
Verona Resort Spa
Verona Resort & Spa Hotel
Verona Resort & Spa Tamuning
Verona Resort & Spa Hotel Tamuning

Frequently asked questions

Does Verona Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

Is Verona Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Verona Resort & Spa?

Self parking is available for a fee.

What time is check-in at Verona Resort & Spa?

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Verona Resort & Spa?

Check-out is at noon.

Where is Verona Resort & Spa located?

Located in Tumon, this hotel is within 1 mi (2 km) of Tagada Guam Amusement Park and Tumon Beach. Matapang Beach Park and Ypao Beach Park are also within 15 minutes.

Reviews

5.0
Rating 10 - Excellent. 28 out of 555 reviews" "
Rating 8 - Good. 91 out of 555 reviews" "
Rating 6 - Okay. 159 out of 555 reviews" "
Rating 4 - Poor. 144 out of 555 reviews" "
Rating 2 - Terrible. 133 out of 555 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The staff were friendly and helpful. We did not utilize the facilities as we were there for a conference. Room was clean. It was very quiet. Parking was not an issue.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel around 3:30am but the check-in time is 3:00pm and I paid additional early checked-in. Is there any way you can early check-in at your hotel. around 10:00am or little bit early?
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Under the beds was not swept. Customer service is bad. I did not get the room I requested for.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Location was great. Staff was friendly. No wifi in room. Aircon not adjustable too cold. No room service. Both wi fi and roomservice were advertised. Free breakfast buffet so bad we only ate there once. Carpet in hall old, dirty, and worn.
Stayed 6 nights in Mar 2019

4/10 Poor

MurrayHewitt, Okinawa-Shi Japan

Business traveler
Disliked: Cleanliness
This place appears to have been awesome in the 1980s. Generally in a low degree of cleanliness. Carpets in the hallways were stained and wet. They didn’t show up until almost 6pm to clean the room and only then after I asked for it. No wash clothes in the bathroom. Breakfast consistently served 30min after advertised start time. The bathroom wasn’t very clean and the toilet was loose. The elevators were fast and smelled nice? Maybe that’s enough for you. The breakfast was tasty once it was ready. The price was low and I got what I paid for. With some investment this place is in a good location and has the potential to be a nice hotel.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room. I'd prefer curtain. Hotel look like it's old but was renovated...cheap kind of renovation.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I would of recommended this Hotel. I won't now they want me to pay for another night that i did not use. There was a communication problem but I'm still required to pay. So i believe this Hotel sucks!!!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty poor service no services no daily maid not at all what I expected
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is completely rundown. Whole building needs a fresh coat of paint and routine maintenance and upgrades. Trimming in the room coming apart. Broken door handle on entrances. WiFi only available in the lobby. What hotel resort in 2019 doesn’t offer WiFi in the hotel room?
Stayed 5 nights in Feb 2019

2/10 Terrible

Juan Pan T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Guam Hotel
Verona is poorly service and lacks decent cleanliness. Housekeeping need retraining to clean the rooms and walk ways. It is one hotel that i would never again stay or even recommend. Extremely dirty and saw dead roaches too.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water so had to shower in freezing temperature, heater does not work so room is freezing. Management refuses to transfer us to other functioning room even after complaining to them many times:(
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The View has spectacular No internet in the rooms No Hot Water
Stayed 13 nights in Nov 2018

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole L.G. really helped me out coordinate with my room requests, such as having me get a 2:00 pm check in and also taking care of my room upgrade payment. Very Excellent service. I will be coming back once more. Thank you.
Stayed 1 night in Nov 2018

6/10 Okay

CALVIN S PENG

Liked: Staff & service
Disliked: Cleanliness
Beautiful but old.
The hotel is in great locations and the views are absolutely beautiful. But one thing I didn’t like is all the stuff are too old, wish they can replace all the old stuff in the room.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Not too good, not too bad.
No blackout curtains. No condiments. 4 mini cockroaches appeared out of nowhere in the bathroom. 1 towel was dirty or had a black stain. Leakage or drippings coming from the exhaust ceiling. Room was hard to open and close.
Stayed 1 night in Nov 2018

8/10 Good

Carmelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Anonymous, Ware

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has so much potential, but it’s not being used at all. It’s close to downtown, beaches, food, KMart. We were on the top floor. The view was amazing. There is free WiFi, but ONLY in the lobby. Not in the rooms. The hallway and room smelled moldy, which was due to the AC filters. Had to stick car fresheners in the vents to make it smell better. The AC also kept the pillows, blankets, and clothes feeling damp. The fridge was broken. No microwave. No ice machines worked. Only the second floor had 2 washers/driers. Ventured to other floors in the hotel just to check it out... I was not prepared. It’s like they only use about 3 or 4 floors for guests. Some floors had no AC (which actually made the smell go away) but dead cockroaches here and there. Room doors were ajar that had a “being renovated” sign but it looked like a hurricane went through them. So dirty. Some stored old hotel items, beds, TVs, random stuff. If you do stay here, GO to the 3rd floor... it looks like a scene from a horror movie, not even joking. Even if you don’t stay here, FIND THIS HOTEL AND GO to that floor. it would be a hit on Halloween. You’ll never see anything like it.
Stayed 8 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Tomoko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Mike, Guam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I saw the deal online so I booked it for $56. When I arrived the hotel looked much different than the listing and not good. I noticed the place was being renenivated and being power washed. I told the front desk that the lobby smelled like mold and was told that it had just been reopened after being closed since 2012. My room was bad, it had a strong smell of mold, I changed rooms 3 times in a hour, thats not good. I will be contacting Expidia about my experience.
Stayed 1 night in Oct 2018