6/10 Okay
Natalia
Traveled with family
Jun 3, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked the hotel for the location/nice pictures of the lobby&room/breakfast. In reality, the property is undergoing renovation, there are debris throughout, and instead of breakfast, we were given a tiny bag of three junk food options (which is somewhat expected) to be eaten in a room or in the lobby. I would not take an issue with the renovation if the hotel management was upfront and open in description instead of completely false advertising. For example, they took a picture of a bunch of chairs and tables in the beautiful lobby put to look like it's the breakfast area and made it a bit fuzzy to make t hard to say for sure. Why not charge people $20 less and explain that it's for the inconvenience of the renovation? This property is not worth $185/night but will be once it is done. Also, please don't lie that you have an 80F heated outdoor pool, when it is not (and is very easy to check!). Check your greed at the door and treat people we with respect please!
Natalia
Stayed 1 night in Jun 2024