Dear Antonio,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations.We appreciate your kind words about the cleanliness of our facilities. Your comments are valuable to us, and we will address these issues with our team to ensure improvements are made.We hope you might consider giving us another chance in the future to provide you with a more comfortable and enjoyable stay.Again, thank you for your feedback!

Dear Martin, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Raquel,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Atef,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Christine,Thank you for your feedback. We apologize for the inconvenience you experienced regarding the lack of accesories in the bathroom.We strive to provide all necessary amenities for a comfortable stay and will address these issues with our housekeeping and maintenance teams to make necessary improvements. We appreciate your input and hope to have the opportunity to welcome you back to Puerto Nuevo Baja Hotel and Villas for an improved experience.

Dear Margareth, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the friendliness and helpfulness of our staff. It’s wonderful to know that your family appreciated the face painting, cotton candy, the convenient market, pool bar, great views, safe location, and excellent food and service.We apologize for the delay in getting the patio heater to your table while dining outside. We will be taking steps to ensure that such requests are handled more promptly in the future.Your feedback is invaluable to us, and we’re committed to making your next stay even better. We look forward to welcoming you and your family back to Puerto Nuevo Baja Hotel y Villas soon.

Dear Jonathan,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the ocean view, the live music in the bar and our cocktails.We strive to create memorable experiences for our guests, and it’s great to know that you had a fun night with us. If there’s anything else we can do to enhance your next stay, please let us know.We look forward to welcoming you back to Puerto Nuevo Baja Hotel y Villas soon.

Dear Griselda,Thank you so much for your kind words! We're thrilled to hear that Nelson in the restaurant provided excellent service and made you feel at home. We're also delighted that Sandra from housekeeping went above and beyond to make your stay wonderful.Your feedback means a lot to us, and we’ll be sure to pass along your compliments to Nelson and Sandra. We look forward to welcoming you back to Puerto Nuevo Baja Hotel y Villas for another fantastic stay.

Dear Dulce,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our restaurant and pools. It’s fantastic to know you had a great overall experience with us.Your positive comments mean a lot to our team, and we look forward to welcoming you back to Puerto Nuevo Baja Hotel and Villas for another enjoyable stay.

Dear Silvia,Thank you for your feedback. We strive to create a welcoming and enjoyable environment for families.We hope to have the opportunity to welcome you and your family back to Puerto Nuevo Baja Hotel and Villas in the future!

Dear Rafael,We are deeply sorry to hear about your recent experience at Puerto Nuevo Baja Hotel y Villas. Your feedback is very important to us, and we appreciate you bringing these issues to our attention.First, we apologize for the intrusive and inappropriate questions asked during check-in. Our goal is to ensure the security and comfort of all our guests, but we clearly did not handle this situation correctly, and we will be addressing this with our staff immediately.We are also very sorry to hear about the conditions of your rooms. Our housekeeping and maintenance teams have been informed and will be taking immediate steps to prevent such occurrences in the future.Regarding the handrails and lighting on the stairs, we appreciate your feedback and will review our safety measures to ensure all areas are secure for our guests.We regret that your experience did not meet your expectations and our standards. We value your feedback and hope to have the opportunity to restore your faith in our hotel.

Estimada Lizbeth,Agradecemos sinceramente que se haya tomado el tiempo para calificar su estancia con nosotros en Puerto Nuevo Baja Hotel y Villas. Sus comentarios son extremadamente valiosos para nosotros, ya que nos ayudan a mejorar continuamente y a ofrecer una mejor experiencia a nuestros huéspedes, por lo que siempre estamos abiertos a escucharlos. Gracias nuevamente y esperamos tener la oportunidad de recibirle de nuevo en un futuro próximo.

Dear Ileana,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean with great service.We apologize for any inconvenience you experienced with the buffet and the wifi connection. Your feedback is important to us, and we will address these issues to ensure a better experience for our guests in the future.We appreciate your understanding and hope to welcome you back for another stay soon!

Estimada Veronica, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimada Susana, Gracias por elegir hospedarse en Puerto Nuevo Baja Hotel y Villas y por tomarse el tiempo de calificar su experiencia. Esperamos verlos muy pronto de regreso.

Estimado Evert, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimado Manuel,¡Gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel, así como de nuestra comida, atención y amenidades. Te recordamos que contamos con más de 50 habitaciones con AC para tu comodidad.Agradecemos tus amables palabras y recomendaciones. Esperamos tenerte de vuelta pronto para otra excelente estadía.

Dear Rudy, We're thrilled to hear that you had a great dining experience nearby! Puerto Nuevo is known for its fantastic culinary scene, and we're glad you got to enjoy it. Your feedback helps us ensure that our guests have the best possible experience. We hope to welcome you back soon for another enjoyable stay!

Dear Gilberto, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Ruth, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Marcela,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Estimada Leticia, Gracias por compartir tu experiencia en Puerto Nuevo Baja Hotel y Villas. Nos alegra saber que disfrutaste de tu estancia y que recibiste un buen servicio por parte de nuestro personal. Agradecemos tus amables palabras y esperamos darte la bienvenida nuevamente muy pronto. ¡Gracias por elegirnos!

Dear Mayra,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Estimada Teresa,Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Dear Maria, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Stephanie,Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Jessica, We're glad to hear that you enjoyed your weekend getaway at our hotel. We hope to see you again soon for an even better experience! Thank you for choosing us!

Dear MAYRA,Thank you for your fantastic review! We're thrilled to hear that you loved our hotel and enjoyed our family-friendly atmosphere. We appreciate your feedback and hope to welcome you back again soon for another wonderful stay!

Dear Luis, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

Dear Erica,Thank you for your wonderful feedback! We're delighted to hear that you had a great family-friendly experience during your stay with us.We can't wait to welcome you and your kids back for another fantastic stay. Looking forward to welcoming you again soon!

Dear Eduardo,Thank you sincerely for taking the time to rate your stay with us at Puerto Nuevo Baja Hotel and Villas. Your feedback is extremely valuable to us as it helps us continually improve and provide a better experience for all our guests.We are committed to delivering quality service and ensuring that every stay is memorable. Please do not hesitate to let us know if you have any additional suggestions or if there is anything else we can help you with.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the near future.

Dear Louis,Thank you for taking the time to rate your stay with us at Puerto Nuevo Baja Hotel and Villas. Your feedback is extremely valuable to us as it helps us continually improve and provide a better experience for all our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the near future.

Dear Elvis,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the beautiful views during your stay.Your satisfaction is our top priority, and we are thrilled that you had a positive experience with us. We look forward to welcoming you back soon for another memorable stay!

Dear Fabiola,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay.We are truly sorry to hear about the issues you encountered with the Wi-Fi access and the shortage of towels in your room. Please know that your comments have been shared with our housekeeping and maintenance teams, and we will take immediate action to address these issues to ensure they do not recur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Again, thank you for your feedback!

Estimada Zulema, Gracias por hospedarse con nosotros y por valorar su experiencia. A nombre de todos los que formamos parte del equipo de PUERTO NUEVO BAJA HOTEL Y VILLAS, los invitamos a regresar pronto.

Estimado Irma , Gracias por su sincera opinión y por tomarse el tiempo de exponernos los detalles de su estancia en Puerto Nuevo Baja Hotel y Villas. Lamentamos que haya encontrado algunos inconvenientes que provocaron que su experiencia no fuera agradable, por lo que le pedimos disculpas. Le aseguramos que hemos tomado notas sobre ello para seguir mejorando. Estamos trabajando en la remodelación de algunas de nuestras habitaciones para su comodidad, estaremos compartiendo mayor información al respecto muy pronto. Esperamos sinceramente que aún considere quedarse con nosotros en el futuro y nos brinde la oportunidad de brindarle una experiencia más agradable.

Dear Saul, I am very happy to read that you’ve enjoyed your stay at Puerto Nuevo Baja, Hotel y Villas. We are proud to know that our staff, service, and location made your stay a very pleasant experience. Thank you for taking the time to share your valuable comments. We hope to see you very soon!

Dear Katherine, Thank you for your comments and for choosing Puerto Nuevo Baja Hotel y Villas. Your suggestions help us grow and improve in order to provide you with the best service. We're currently working on the upgrade of some of our rooms and amenities, Thank you for visiting us. We are glad you enjoyed your stay! We hope to see you soon!

Estimada Norma, Gracias por elegir hospedarse en Puerto Nuevo Baja Hotel y Villas y por tomarse el tiempo de calificar su experiencia. Esperamos verlos muy pronto de regreso.