This was one of the best hotel experiences I have ever had. The service was unbelievable - every single employee was genuine and kind. The room was so comfortable, the bar was great, and the gym/pool sauna are such a bonus. This is one of my all time favorite hotels.
Ann
2024 年 5 月入住 1 晚
10/10 超赞
Roberta
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the character/ history of the hotel.
Roberta
2024 年 5 月入住 1 晚
10/10 超赞
Beth,Naples
2024年05月30日
满意:清洁度、员工和服务、住宿条件和设施
Beth
2024 年 5 月入住 1 晚
8/10 还可以
Kaveh
团体旅客
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were excellent. We received a free upgrade because it was available. The only downside was the thin walls and loud, inconsiderate neighbors who made a lot of noise all throughout the night.
Kaveh
2024 年 5 月入住 3 晚
10/10 超赞
karen
与家人出行
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施
Location, location, location.
karen
2024 年 5 月入住 3 晚
6/10 一般
Janet
2024年05月29日
满意:住宿条件和设施,清洁度
Janet
2024 年 5 月入住 1 晚
10/10 超赞
Douglas,sammamish
2024年05月28日
满意:清洁度
Douglas
2024 年 5 月入住 5 晚
8/10 还可以
Colleen
2024年05月28日
满意:服务设施,员工和服务
不满意:住宿条件和设施
I started a work trip here for 2 nights & I chose it for proximity to Union.
Check in was fine - I arrived at 2am but called ahead so they would know.
Didn’t have time to thoroughly check my room over after such a long journey. But I assumed it was the Fairmont so why would there be issues.
The morning shower I was greeted with a bathtub and enough black man hairs to make me unhappy. I snapped some photos and did my best to clean the tub with shower gel. I went to the desk to let them know - they were very accommodating and prompt to apologize (and gave me a small dining credit). I wouldn’t complain on a review about this if the next thing hadn’t happened.
The next morning - anticipating a nice clean shower before the next leg of travel for meetings the shower got stuck ON full blast and scalding hot. I couldn’t turn it off (I checked out and the shower was still on!)
When I told the the front desk the situation he wasn’t overly concerned (that I left the shower running) and checked me out without much of a bother.
For a $1200 2 night stay - I was expecting a bit more. Maybe they have “Expedia rooms” lol :)