The room was given to us at 3:30 which is the check-in time. When we arrived at the room, the room was not cleaned. Called the front desk for room cleaning and they said if it's not cleaned, I would have to wait untill 4:30 and that's not guaranteed. So ridiculous, who would do that. This is the worst experience I ever had.
Vidya Vignan Sagar
2024 年 5 月入住 1 晚
10/10 超赞
Frances
2024 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Frances
2024 年 5 月入住 1 晚
10/10 超赞
Emyrose,Anchorage
与家人出行
2024 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is great except no wifi in room.
Emyrose
2024 年 5 月入住 1 晚
6/10 一般
PETER
与配偶出行
2024 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff but very disorganized Restaurant staff were very attentive but it was clear that everyone was new and just getting out of hibernation
PETER
2024 年 5 月入住 1 晚
10/10 超赞
Ankit
与家人及幼儿出行, 与家人出行
2024 年 5 月 23 日
满意:员工和服务、服务设施、住宿条件和设施
Ankit
2024 年 5 月入住 2 晚
10/10 超赞
Robbie
与家人出行
2024 年 5 月 22 日
满意:服务设施
Beautiful setting, extremely knowledgeable and helpful staff. Only negatives are out of order washers, and no in-room refrigerator or microwave. Otherwise, a great place!
Robbie
2024 年 5 月入住 1 晚
10/10 超赞
Ron
2024 年 5 月 20 日
Generally, I think the property was in very good condition… We miss that the hot tub is not working. But it’s not a dealbreaker. The front desk crew were very cordial generally had good customer service skills… Steve did a very nice job of trying to deal with a very difficult customer. The only thing we found was that the room was. Very warm… Which made it difficult for us to sleep. But probably great for those coming to Alaska and all bundled up.
Ron
2024 年 5 月入住 1 晚
8/10 还可以
Thamer
2024 年 5 月 19 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I can’t receive my room after 5 PM, which is not acceptable at all
Thamer
2024 年 5 月入住 1 晚
4/10 很差
Dennis
与家人出行
2024 年 5 月 19 日
满意:员工和服务
This property is part of Princess Cruises. Full of cruise passengers on pre or post cruise Danali stays. Not a wilderness Lodge.
Dennis
2024 年 5 月入住 3 晚
4/10 很差
Kevin
与家人出行
2024 年 5 月 18 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Checked in at 5pm. Room wasn’t ready until 9pm. Not enough staff in housekeeping or in restaurant. Waited for 45 minutes to get our food after we’d ordered, which was after 30 minutes waiting to be seated.