We stayed seven (7) nights. Not once did they clean the room, empty the trash, bring fresh towels. Housekeeping never knocked on the door. The first room we checked into was infested with ants. We were told it would be sprayed the next day. When we returned from a long day out it had not been sprayed. We were forced to move from that room to another with no assistance from staff. When teady yo leave i asked about a business center to get boarding passes. No center, no computers. The desk clerk offered her laptop. But i could not access Americsn Airlines from that either.
Mary
2024 年 5 月入住 7 晚
6/10 一般
Nic
2024年05月27日
Nic
2024 年 5 月入住 2 晚
6/10 一般
Carla
2024年05月20日
Carla
2024 年 5 月入住 1 晚
6/10 一般
Jason
2024年05月19日
It was just okay. I probably won’t stay here again but it was a last minute booking for a place to sleep.
Jason
2024 年 5 月入住 1 晚
2/10 糟糕
Brenna
2024年05月18日
不满意:员工和服务
Not really their fault, booked the room through Expedia. Showed up and they said they were full and the room should have been canceled and my money refunded. It hasn't been.
Brenna
2024 年 5 月入住 1 晚
6/10 一般
Randy
团体旅客
2024年04月27日
满意:员工和服务
不满意:住宿条件和设施
This is definitely not a typical Hilton property. It was clean but not Hilton clean. The sleeper sofa was horrible! It was tilted backwards and had stains all over it. The toilet ran constantly. If you left the room be prepared to stay out a while because every single time we would have to go to the front and get our cards reset. We went 3 times the first morning to get it reset, it never worked so a hotel employee went back to our room and manually let us in. That employee even told us that they hated when the hotel rented out this room because it was a disaster and there’s a “short” in the lock. They only rent it out as a last resort. So maybe the other rooms are better. The only good thing about this place is the employees…they were very polite.
Randy
2024 年 4 月入住 3 晚
4/10 很差
George
与配偶出行, 商务旅客
2024年04月21日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Front desk very helpful
George
2024 年 4 月入住 4 晚
10/10 超赞
kevin
商务旅客
2024年04月20日
满意:服务设施
不满意:住宿条件和设施
Room was not clean no towels in bathroom no bedding for sofa bed