Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now.
Concierge service was great (ours was July and she took care of everything).
Food was great too, and the atmosphere magical.
Highly recommend!
Lyndsy Evenden
2024 年 4 月入住 6 晚
4/10 很差
Emanuela
与家人出行
2024年04月29日
不满意:清洁度、服务设施、住宿条件和设施
— housekeeping is terrible
— communication with front desk is terrible
— concierge is terrible
— staff is cordial but given the above they do what they can with the little they are given
— no room service
— everything is a rip off considering the level
Emanuela
2024 年 4 月入住 4 晚
8/10 还可以
Dattaprasad
与配偶出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was ok, no upgrade
Dattaprasad
2024 年 4 月入住 4 晚
8/10 还可以
Doron
团体旅客
2024年04月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Doron
2024 年 3 月入住 2 晚
10/10 超赞
Anna,Potomac
与配偶出行
2024年03月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
Friendly
Clean
Amazing architecture