The property is aged. They advertise for hot tub which is not in operation. They advertise room service which is false. They charge full price for a 3 three star experience but is a 1 star experience.You hear everything going on in the hotel, no peace.The carpets look like they havè 20 year old stains in them. Front staff would rather be chatting than keeping the coffee going. It is a posterchild for false advertising.
John
2024 年 5 月入住 1 晚
10/10 超赞
Crystal
与家人及幼儿出行
2024 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so welcoming, also the beds were amazingly comfortable, I slept like a baby!
Crystal
2024 年 5 月入住 1 晚
10/10 超赞
Anne
与家人出行
2024 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We weren't there very long, but the property was very nice and conveniently located to our reason for being there.
Anne
2024 年 5 月入住 1 晚
10/10 超赞
Jonathan
与配偶出行
2024 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a great room. Clean and jacuzzi was in good shape.
Jonathan
2024 年 5 月入住 1 晚
6/10 一般
Long
与家人出行
2024 年 5 月 16 日
满意:员工和服务,清洁度
Hilton Garden Inn charged too much for what it was. We were charged almost twice competitor's-rate for a one-night stay in a small room with a king size bed. I had considered somewhere else (maybe Marriott or Fairfield Inn), but wanted to give HGI a try; maybe I was missing something. The hotel wanted to charge for continental breakfast. We declined and went elsewhere.
Long
2024 年 5 月入住 1 晚
10/10 超赞
Brandi,Virginia Beach
2024 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Brandi
2024 年 5 月入住 1 晚
4/10 很差
Ciara
商务旅客
2024 年 4 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was very disappointed with my stay. For the price paid, I would had a more enjoyable and comfortable stay at the Holiday Inn. This hotel needs a serious refresh. It felt old and minimally cared for. The beds and pillows were very uncomfortable and the amenities were underwhelming.
Ciara
2024 年 4 月入住 2 晚
10/10 超赞
rosalinda
2024 年 4 月 28 日
rosalinda
2024 年 4 月入住 2 晚
8/10 还可以
Lauren
2024 年 4 月 21 日
满意:员工和服务、服务设施、住宿条件和设施
The reception staff were extremely pleasant and helpful.