Dear Ligia, Thank you for choosing Embassy Suites by Hilton Washington DC Chevy Chase Pavilion as your place of stay. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. Thank you for letting us know your comments regarding the pool. We are always looking for opportunities to improve our guest experience, so we are grateful for all of your feedback. It was our pleasure to host you, and we look forward to seeing you soon.Best Regards, Tamara Mason BrownGeneral Manager

Dear Maria, Thank you for choosing Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. We are genuinely pleased to read your kind comments about our rooms and the service provided by our staff members! Your feedback regarding the restaurant options is appreciated, and we'll share your insights with the appropriate individuals for future enhancements. Thank you for being our guest, and we hope to welcome you back again soon!Best Regards, Tamara Mason BrownGeneral Manager

Dear Ricardo B, It is wonderful to know you enjoyed everything about your time at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Best Regards, Tamara Mason Brown General Manager

Dear Jose Alberto, Thank you for staying with us. We would like to sincerely apologize for any oversights made in the servicing of your room during your stay with us. We take the cleanliness and upkeep of our hotel very seriously, and we are grateful for you bringing these concerns to our attention. We will be addressing this with our housekeeping team so that we may reinforce the importance of remaining attentive and thorough in all of our housekeeping services. We hope you will stay with us again so that we may provide the clean, comfortable stay that you deserve. Best Regards, Tamara Mason Brown General Manager

Dear Rafael,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards, Tamara Mason BrownGeneral Manager

Dear Edenilson,Thank you for being our guest and for your wonderful feedback. We are so pleased you had an excellent stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion and that you especially enjoyed relaxing by our pool. Thank you for sharing, and we hope to welcome you back every time you are in the area.Best Regards, Tamara Mason BrownGeneral Manager

Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Fue un placer darle la bienvenida como nuestro huésped y nos complace saber que pudimos hacer que la mayor parte de su estadía fuera placentera. ¡Esperamos poder darle la bienvenida de vuelta pronto!

¡Gracias por compartir su experiencia positiva con nosotros y con sus compañeros de viaje! Realmente apreciamos todos sus comentarios y estamos encantados de tenerlo como defensor de nuestro hotel. Esperamos darle la bienvenida de nuevo en un futuro no muy lejano.

Thank you for posting your feedback from your visit with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Our pricing is in line with similar properties in this area, and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that, I am truly sorry. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

Gracias por tus comentarios. Agradecemos sus amables palabras y esperamos verle de nuevo.

Gracias por compartir su tiempo con nosotros. Agradecemos sus comentarios.

En primer lugar, acepte mis más sinceras disculpas por la experiencia insatisfactoria que tuvo durante su tiempo con nosotros. Lamentamos y nos decepciona mucho escuchar acerca de la percepción que le queda sobre nuestro personal y alojamiento. Tenemos grandes expectativas para nosotros y lamentamos haber perdido la marca en su experiencia. Realmente esperábamos que nos amaras; me entristece mucho saber que nos quedamos cortos. Tenga en cuenta que intentamos ofrecer de forma constante una experiencia superior a los huéspedes. Si alguna vez se encuentra de regreso en la ciudad, por favor dénos la oportunidad de mostrarle que nuestro producto y servicio pueden estar a la altura de sus expectativas.

Thank you for the 5 star review!

Dear Sylvia,Thank you for choosing Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. We were pleased that we exceeded your expectations during your visit to DC. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards, Tamara Mason BrownGeneral Manager

Dear Dennis,Thank you for your feedback. We regret that you were disappointed by the absence of bathrobes and a hot water kettle. Your comfort is important to us, and your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We will certainly consider adding these amenities to enhance our guests' experience. We hope you will stay with us again the next time you visit DC.  Best Regards, Tamara Mason BrownGeneral Manager

Dear Margaret,Thank you for being our guest at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion! We’re thrilled to hear that you loved our convenient location – it’s always wonderful to know when our guests appreciate it as much as we do. Providing a spotless and comfortable environment is our top priority, and we're delighted that you felt at home during your stay. Your kind words about our friendly and welcoming staff mean the world to us, and we'll be sure to share your comments with the team. Thank you once again, and we can't wait to welcome you back soon!Best Regards, Tamara Mason BrownGeneral Manager

Dear Andrew,We are so pleased to read how happy you were with your stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at our hotel, and we hope to welcome you back soon for another enjoyable visit.Best Regards, Tamara Mason BrownGeneral Manager

Dear Jeffery,On behalf of our entire team, please accept our sincerest apologies for our rooms and the pool did not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our associates to ensure that it does not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the future so we can provide you with the immaculate and enjoyable experience you deserve and that we are known for.Best Regards, Tamara Mason BrownGeneral Manager

Dear Bill,We sincerely apologize for the oversight in housekeeping during your stay. Addressing this issue with our housekeeping team is a top priority, and we truly appreciate you bringing it to our attention. Ensuring our rooms meet the highest standards is paramount, and we regret not meeting these expectations. Your feedback has been noted as we continue to monitor our rooms' conditions and plan for future upgrades. We are disappointed to hear that our breakfast and the breakfast area did not meet your expectations and we will work diligently to ensure a consistently satisfying breakfast experience for all our guests. Your business is highly valued, and we hope you will choose to stay with us again so that we can provide you with a better experience. We value your business and we hope you will choose to stay with us again so that we can provide you with a seamless stay!Best Regards,Tamara Mason BrownGeneral Manager

Dear Angela,Thank you for sharing your feedback with us! We are glad your stay with us was enjoyable on many levels, but we regret that you felt our rooms needed updating. We would also like to apologize for the pool conditions you described. We are grateful for your comments, and we are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. We will share these notes with the appropriate individuals for future modernization plans for our hotel. We are disappointed to hear that the omelets, a favorite of yours, were not available during your stay. Thank you for staying with us and, we hope we will have another opportunity to host you again and provide you with the flawless stay you deserve!Best Regards,Tamara Mason BrownGeneral Manager

Dear Ashley,We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Thanks for choosing us for your time in DC; we hope to see you again soon.Best Regards, Tamara Mason BrownGeneral Manager

Dear Shirkara,Thank you for your kind review! We're delighted to hear that you found our hotel to be nice and kid-friendly. Ensuring a welcoming environment for families is a top priority for us. We hope you and your family made unforgettable memories during your stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Should your travels bring you back our way, we'd love to welcome you again for another enjoyable experience!Best Regards, Tamara Mason BrownGeneral Manager

Dear Kimberly,Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards, Tamara Mason BrownGeneral Manager

Dear Stephanie,Thank you for being our guest at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We appreciate you highlighting our comfortable rooms and that the happy hour made your stay even more enjoyable! It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. We look forward to welcoming you back for another fantastic experience soon!Best Regards, Tamara Mason BrownGeneral Manager

Dear La Wanda,We appreciate your feedback and are delighted to hear you found our staff friendly and accommodating. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We are disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. Thank you for suggesting brochures for local attractions; we'll consider this for future improvements. Thank you for being our guest and we hope to have the opportunity to welcome you back for a flawless experience you deserve.Best Regards, Tamara Mason BrownGeneral Manager

Dear Sheranda,Thank you for taking the time to review your stay and for the generous words about our hotel. Most definitely, the presence of the Cheesecake factory on site is appreciated by most guests and we are glad to know that you were able to take advantage of it as well. We apologize, we do not have any shops on site. Our amenities are listed on the hotel website so that the guests have all the information before making a reservation. But we are glad that our hotel met your expectations and we hope you will stay with us again soon. Best Regards, Tamara Mason BrownGeneral Manager

Dear mavis,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards, Tamara Mason BrownGeneral Manager

Dear Tigi,Thank you for noticing! We take pride in our distinctive architecture and are thrilled that it has left a lasting impression on you. We aim to provide a memorable experience that goes beyond just accommodation and service. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Tamara Mason BrownGeneral Manager

Dear Jeniayah, Thank you for the wonderful review! We are thrilled we met your expectations for a fantastic stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion and we are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. Best Regards, Tamara Mason BrownGeneral Manager

Dear Da-Neshya,Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Thank you for being our guest and we'd love to host you again someday for yet another unforgettable visit.Best Regards, Tamara Mason BrownGeneral Manager

Dear Igor JR,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards, Tamara Mason BrownGeneral Manager

Dear Bobby,It was a pleasure hosting your stay, and we appreciate knowing you enjoyed most aspects of your visit. However, we do want to apologize for the difficulties with our elevators. Thank you for your valuable feedback. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area.Best Regards, Tamara Mason BrownGeneral Manager

Dear KRISTIN,Thank you for being our guest and for such a great rating. We strive to provide a memorable breakfast experience for all our guests and we are so glad you loved it. Our goal is to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments regarding our wonderful staff. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Washington DC.Best Regards, Tamara Mason BrownGeneral Manager

Dear Maxwell,Thank you so much for your outstanding review! We are glad that everything went well during your stay and it was a memorable experience. Thank you for choosing Embassy Suites by Hilton Washington DC Chevy Chase Pavilion, and we hope to have the opportunity to welcome you back any time you are in the area.Best Regards, Tamara Mason BrownGeneral Manager

Dear Gina,We are absolutely thrilled to read about how much you enjoyed your stay with us and appreciated all the amenities that we offer! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for being our guest and recommending it to other travelers. We look forward to hosting you again on a longer visit to Washington DC so that you can enjoy all that have to offer!Best Regards, Tamara Mason BrownGeneral Manager

Dear cesar,Thank you for choosing to stay with Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We apologize for any misunderstanding regarding our made-to-order breakfast policy and that this was not made clear at the time of your booking. Your feedback is invaluable as we strive to improve our communication and ensure all guests have a pleasant experience. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Best Regards, Tamara Mason BrownGeneral Manager

Dear Cara,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Thank you for staying with us and we hope to have the pleasure of doing so again on your next visit to the area.Best Regards, Tamara Mason BrownGeneral Manager

Dear Saray,We are thrilled to see a perfect rating for your stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Thanks for taking the time to share your feedback. It is wonderful to hear you enjoyed everything at our hotel. We can't wait to host you again!Best Regards, Tamara Mason BrownGeneral Manager

Dear Masoud, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We will address this matter with our housekeeping associates to ensure that it does not happen again. Thank you for staying with us and we hope you will consider giving us another opportunity to host you in the future. Best Regards, Tamara Mason BrownGeneral Manager