西瓦利城西岭高尔夫球场附近酒店

“服务人员素质较高！”

“Very good”

“No bottle water”

“Even though they were busy staff was very friendly, quick and helpful”

“It’s close to airport.”

“Clean and convenient! ”

“I had a reservation for a room with a king size bed. When I arrived I was told there was no rooms with king size beds available and was asked if a full size would be ok...unfortunately it is to small be ause my husband is 6ft.4in tall and would hang off a full size bed. The front desk lady was amazing and upgraded our room to a suite so we would have the king size bed. It's little things like that that make your stay more enjoyable. ”

“Very good!!! ”

“这家喜来登酒店，是我们住过的喜来登酒店中，服务最差的了。 第一起，我们提前两天定的酒店，下午五点左右，check in的时候，拿着hotels.com的订单入住，却被告知，没有预订信息，请自行联系hotels.com。 我们请求对方帮忙联系一下hotels.com，毕竟我们带着订单过来的，上面有订单号等详细信息。对方粗鲁的说，这是你们的事，请自行联系！ 我们开始以为，酒店前台没有hotels.com联系方式，后来前台把电话给我们，让我们自己打国际长途，才明白原来她们跟hotels.com经常联系。 到后来发现，是这家店员自己没有找到订单的缘故，让人很不解。 第二起，起初我们预订房间的时候，特意选择了含早餐的价格。但是，在早餐时间，酒店前台却告知，我们的订单不含早餐。 再经反复的交涉，重新提供订单，搞了半天，才勉强解决早餐问题。 如此一家知名品牌酒店，反复出现这种问题，充分说明这家喜来登管理上的混乱不堪，对不起喜来登的品牌和价钱。 希望这家喜来登能够重新整顿一下自己的服务，否则顾客会用脚投票的！”

“great”

“Great customer service. Great employees ”

“Clean nice ”

“Wash basin leaking”

“The hotel is a little old and equipment is the same problem ”

“很好，服务人员态度友好，非常热情”

“good”

“舒服”

“The cleansingness”

“Good, we will come back ”

“盥洗用品及床單很讚”