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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Gazebo
View from room
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes
Reviews
8.8

Excellent

Popular amenities

  • On private beach
  • BarBarBar
  • Pool
  • All inclusive
  • Breakfast includedBreakfast includedBreakfast included
  • Spa

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Azul18 min walk
  • Popular LocationPuerto Aventuras Marina4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)63 min drive
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Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.2/10 Very Good

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (1003)
The price is $207
$252 total
includes taxes & fees
Jun 9 - Jun 10
Barceló Maya Colonial - All Inclusive

About the neighborhood

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Akumal Ecological Center and Xenses Park. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Xpu-Ha travel guideOpens in a new window

What's nearby

  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive
  • Dolphin Discovery - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • Mirador Buffet - 8 min walk
  • Carey Lobby Bar - 8 min walk
  • Agave - 6 min drive
  • Capri - 4 min walk
  • Buffet Colonial - 9 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property by the ocean
At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving, and kayaking. Indulge in a massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include volleyball, snorkeling, and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a water park (surcharge), and babysitting (surcharge)
  • Guest reviews say good things about the family-friendly amenities, dining options, and bar
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.95 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Jun 11, 2024 start from $340.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Barceló Maya Palace - All Inclusive?

Check-out is at noon.

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, rowing/canoeing, and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mi (2 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 930 out of 1531 reviews" "
Rating 8 - Good. 335 out of 1531 reviews" "
Rating 6 - Okay. 124 out of 1531 reviews" "
Rating 4 - Poor. 84 out of 1531 reviews" "
Rating 2 - Terrible. 58 out of 1531 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, Smithville

Traveled with family
Liked: Staff & service, property conditions & facilities
Love this resort!! The beach is great can snorkel with sea turtles right in front of the palace. The pools are amazing the rooms are very big great for a family of four. The food at the restaurants and buffet were excellent. Wish they wouldn’t have trimmed all the Palm trees at the palace so there was more shade like the rest of the beach. I would definitely return here
Stayed 5 nights in May 2024

6/10 Okay

mohammad

Traveled with family
Liked: Amenities
Check in queue was very very long and staffs were very busy Internet was not good They did not bring our luggages from room to hotel we wanted to checked out
Stayed 4 nights in May 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were great…Must make a reservation in advance, however the buffet was excellent as well. Magic show was fun. Pool was amazing and huge. Water was warm and very close to the beach. Swam in the ocean with sea turtles every morning. Only down side was that checking in was painfully SLOW.
Stayed 6 nights in May 2024

10/10 Excellent

Veska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in May 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 8 nights in Sep 2023

8/10 Good

tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Hansel Dale, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort! Great friendly staff!
Stayed 5 nights in May 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Staff was friendly. Food was good. Would definitely return.
Stayed 5 nights in May 2024

10/10 Excellent

LILIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in May 2024

10/10 Excellent

Myriah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, nice big pools, greenery, well kept buildings, delicious food with good variety, fun activities, nice shopping, beautiful lobby/art, multiple resorts, water slides/water park, lots to do on site. Only comment: add more diverse and consistent evening entertainment and start earlier with family friendly post dinner fun.
Stayed 5 nights in Mar 2024

10/10 Excellent

Larisa, Pacific Palisades

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 9 nights in Dec 2023

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except the check in process was great.they need to update their system and streamline the check in, or at least allow online pre-check in, like in cruises. The staff, food and drinks were all excellent! We want to come back, but really hope it doesn’t take 2 hours since we arrived to get into our room
Stayed 3 nights in May 2024

10/10 Excellent

Sylvia B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It was my 3th time there.
Stayed 5 nights in Apr 2024

6/10 Okay

Sabrina

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Beach was gorgeous and the resort was nice. However the staff would either be amazing or rude. Our AC stopped working day one of the trip we were there for 9 days no one ever fixed it. The maids sometimes cleaned our room really well other times they forgot to give us towels.
Stayed 9 nights in May 2024

6/10 Okay

Merari

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in May 2024

10/10 Excellent

PEDRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like is that as a vip guess, i was placed on the 3rd building away from the pool (8300 building), very long walk to the pool area. But the property is great, will definitely come back.
Stayed 5 nights in May 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Maria Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024

8/10 Good

cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2 nd time to Barcelo palace. The first was about 10 years ago. The property and staff were great. Good food options. Only complaint I had was the beds were terrible. Both my wife and I had bad back pain all week from the worn beds. No firmness at all and springy? My sister and husband were also on the trip and they had the same complaint about there’s. Would have given 5 stars if not for that.
Stayed 6 nights in May 2024

10/10 Excellent

Shari May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got home from our 8 night stay at the Barcelo Maya Palace (May 16-24th). It was such a great time for my family with kids age 11 and 14. The grounds are so beautiful. The beach had some sargassm, but it did not bother us and they work hard so hard to haul it away. The entire time we were there was red and yellow flag days but we enjoyed the water everyday with no issues. The waves were manageable and fun! Staying at the Palace gave us access to 4 other resorts. Expedia and Barcelo gave us a Premium upgrade as a VIP, giving us access to the premium lounge and access to the hydrotherapy at the spa was great. Thank you!! We chose the Palace because we scored a great deal and after watching the food reviews wanted to have a little more selection. Although our room was near the back, we are fully capable of walking and this helped us manage enough steps after big feasts! If you have small kids or mobility issues, you may want to book a premium room to be closer to the action. The place also is very wheelchair, wagon or stroller friendly. The bus stop was right out the back entrance and the adult only pool was close by and an advantage to the back rooms. Food was good and we always found something and mixed and matched stations to create what we wanted. I was thankful to have packed: sunscreen, after sun, better shampoo and conditioner, comfy shoes, water shoes, sun shirts, snorkels, insulated cup, band-aids, Immodium, and Gravol and plastic bags. Fun times!
Stayed 8 nights in May 2024

10/10 Excellent

Kyley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Clarita Eugenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great for a family atmosphere. Our room was to far to walk with a small child
Stayed 5 nights in May 2024

10/10 Excellent

Dmitry

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 10 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5