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"The staff were amazing! They went above and beyond to make sure you are well taken care of. The hotel itself is gorgeous with lots of amenities. I loved that they had a sports bar that was open 24/7. The food was delicious and I loved that there were so many options to eat. We will definitely be back. "

"One of the best Resorts in Cancun, excelente food, the best beach (no waves and clean water), clean, very good service. Nothing bad to say about them."

"The only thing I was not happy was the AÇ was not working in the restaurants. Since the weather was too hot and humid, I did not enjoy while eating. "

"Everything was good "

"Floors can become wet and slippery when the A/C turns off with the slider door open. Other than that it was Wonderful!!"

"Pedro at the front desk was outstanding!! Our check in process was smooth and our stay was flawless!! Five Star ***** Vacation!! My name is Odell Moon and I strongly recommend RUI Palace Cancún!!!"

"clean , friendly staffs, good service"

"Very good"

"This was my first All-Inclusive resort, and I am glad it was! At first getting there around 2pm the room still was not ready but they had showers and a changing room so you could use the resort right away. At first take away it looked like everything was closed but there were a few open restaurants, so we sat down to eat while we waited. The view of the main pool was a stunning blue and a good view from one of the restaurants. When the room was ready, I walked in, and it was fresh and clean. The refrigerator was stocked with beers, waters and sodas. Staff also came every day to see if it needed to be restocked. Basically, everywhere you walked staff was cleaning, mowing the grass or whatever was needed to keep the resort up to standard. They had some great pool parties, and, in the evening, some great band/shows for the family. The infinity pool was in a great location and had activities and bars that were 21 . Really the only thing I did not enjoy and it just because I was being lazy was that only the newer buildings have elevators, but this is really not a big deal. Overall, the food was decent for an all-inclusive resort. Some things being better than others. I really did enjoy my time in this resort and will be back if I am ever in Los Cabos again!"