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关于奥兰多机场湖畔万豪酒店的点评

4 out of 5
奥兰多机场湖畔万豪酒店
7499 Augusta National Dr, Orlando, FL

点评

8.8

超赞

10 分 - 超赞。755 条好评，共有 1123 条点评" "
8 分 - 还可以。196 条好评，共有 1123 条点评" "
6 分 - 一般。88 条好评，共有 1123 条点评" "
4 分 - 很差。32 条好评，共有 1123 条点评" "
2 分 - 糟糕。52 条好评，共有 1123 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

huizi

2021 年 11 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay near MCO.
2021 年 7 月入住 1 晚
Front Desk 于 2021 年 8 月 14 日 的回复
Good day, thank you for taking the time to review our hotel. I am glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 超赞

Patricia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, clean, friendly and great food
2024 年 5 月入住 1 晚
Hotel Mangament 于 2024 年 5 月 28 日 的回复
Thanks for staying with us. We appreciate your feedback

10/10 超赞

Zaria

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Logan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything at this hotel
2024 年 5 月入住 1 晚
Hotel Mangement 于 2024 年 5 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Monica

满意：清洁度、员工和服务、住宿条件和设施
Mariela was great!
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback!

4/10 很差

Irina，voorhees

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
The hotel is beautiful and for what it is, it’s decent. However, I had a really really bad allergy issue with whatever cleaning solutions that they use especially on the bedding. I left 17 hours ago and my body is really really trying to get through this. I don’t know what cleaning supplies they use, but I will not be back because of that.
2024 年 5 月入住 1 晚
Hotel Management. 于 2024 年 5 月 22 日 的回复
We sincerely apologize for any inconvenience caused by the recent lapse. We regret to see your stay fell short of excellent and for that we are truly sorry.

10/10 超赞

Patricia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property - safe and quiet. The food and beverage options are exceptional at this location, it felt like a resort and not an airport hotel. The hotel and bar staff were the best! The hotel shuttle was quick and convenient, plus free. The pool area was private and beautiful. The outside bar made it feel like a resort. Staff incredible at this location Marriott staff make a career out of their work and it shows! Marriott Gold Member
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Leydy

满意：清洁度、员工和服务、住宿条件和设施
Nice
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Michelle，Parma

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel near the airport with airport shuttle. Rooms were decorated very nice. Rooms were clean. Cafe / Bar Tavern - nice atmosphere and great food. All staff at location were great, welcoming and provided excellent customer service.
2024 年 5 月入住 1 晚
Hotel Mangement 于 2024 年 5 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

spandana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 19 日 的回复
Thank you for staying with us and for leaving such an excellent review.

10/10 超赞

Susan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, clean room. Super convenient to airport and friendly and timely shuttle!
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 17 日 的回复
Thank you for staying with us and providing such excellent feedback! We hope you come back soon.

10/10 超赞

Alfred

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The young lady who checked us in was absolutely delightful.
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
We truly appreciate you staying with us and hope you stay again soon!

2/10 糟糕

Marjan，Renton

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
You have to pay for WiFi unless you are a member. Pay for parking. Pay for breakfast. I would stay in another hotel.
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
We truly appreciate you staying with us. We hope to see you again in the future.

8/10 还可以

karina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very sweet and good at tending to my needs.
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
We are thrilled to see our staff delivered on an excellent experience. We hope to see you again soon.

10/10 超赞

Paul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service was good
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
We appreciate you staying with us and leaving such a great review. We hope to see you again.

10/10 超赞

Karen

I love the fact that it was near the Airport and I could drive to Cocoa Beach!
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
We truly appreciate you taking a moment to write about your stay. We hope to see you again soon.

6/10 一般

Eirini

与家人出行
Not as clean
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 16 日 的回复
Thank you for taking a moment to write about your stay. We regret to see that your stay fell short of excellent and for that we are truly sorry. We hope you'd consider staying with us again in the future.

10/10 超赞

Natasha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean,very nice staff and it had a cafe and restaurant inside.
2024 年 5 月入住 1 晚
Hotel Managment 于 2024 年 5 月 12 日 的回复
Thank you for staying with us. We appreciate your kind words and hope you come back soon.

10/10 超赞

Brandon

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Marriot was absolutely amazing and I will stay at this location every time I travel to Orlando for work now. The only thing I recommend is not using Mears Taxi anymore. They tell you they are affiliated with the Marriot directly and tried to charge me $70 for a ONE-WAY trip from the Orlando airport to the hotel located less than 2 miles away. Once the driver was questioned he provided a new receipt and said he handed me the wrong one. They are trying to scam those staying at that location.
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 10 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

2/10 糟糕

Garth

2024 年 4 月入住 1 晚

10/10 超赞

Augusta

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the ease at check in and check out as well as the transport to the airport!
2024 年 5 月入住 1 晚

10/10 超赞

Toni，Hampton

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Felt like a nice resort that’s close to the airport. The amenities are nice and well kept! Most times I hate staying near the airport because it’s run down from high traffic - this was a super nice quick stay. Felt like vacation vs work
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 4 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

8/10 还可以

MARK

满意：清洁度、员工和服务、住宿条件和设施
good shuttle
2024 年 5 月入住 1 晚

10/10 超赞

Tara

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 4 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

10/10 超赞

Deisha

满意：员工和服务
不满意：住宿条件和设施
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 4 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

10/10 超赞

Andres，Tampa

2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Anen，Pendergrass

满意：清洁度、员工和服务、住宿条件和设施
Very pleasant
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 1 日 的回复
Thank you for staying with us. We appreciate your kind words and hope you come back soon.

8/10 还可以

Erica

满意：住宿条件和设施
It’s ok nothing too much
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 1 日 的回复
Thank you for staying with us. We appreciate your kind words and hope you come back soon.

8/10 还可以

NANCY，St. Albans

2024 年 4 月入住 1 晚
Hotel management 于 2024 年 5 月 1 日 的回复
Thank you for staying with us. We appreciate your kind words and hope you come back soon.

10/10 超赞

Mary

2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 19 日 的回复
We truly appreciate your feedback.

10/10 超赞

Benita

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a calming atmosphere
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 1 日 的回复
Thank you for staying with us. We appreciate your kind words and hope you come back soon.

10/10 超赞

Barton

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was amazing. The lady that checked me in and out was great. She definitely deserves some recognition.
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 27 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

10/10 超赞

Quisean

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
How comfortable and friendly everyone was!
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 23 日 的回复
Thank you for taking a moment to write about your experience. We hope to see you again soon.

10/10 超赞

Francisco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel, with everything you need, and close to the airport
2024 年 4 月入住 2 晚
Hotel Mangement 于 2024 年 4 月 21 日 的回复
Thank you for staying with us and for providing such excellent feedback!

10/10 超赞

Blair

Great location. Clean rooms. Comfortable bed. Good food. Convention area carpet smells musty. Would stay again.
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 21 日 的回复
Thank you for staying with us and for providing such excellent feedback!

10/10 超赞

Ralph

满意：住宿条件和设施
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 20 日 的回复
Thank you for staying with us and for providing such excellent feedback!

10/10 超赞

Luis

满意：清洁度、员工和服务、住宿条件和设施
EVERYTHING IS PERFECT
2024 年 4 月入住 1 晚

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Buen hotel como la gente de recepción muy amable y en general todo el personal
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 17 日 的回复
Thank you for staying with us and for providing such excellent feedback!

2/10 糟糕

Yanique

2024 年 4 月入住 2 晚
Hotel Managment 于 2024 年 5 月 4 日 的回复
We regret to see your stay fell short of excellent and for that we are truly sorry. We'd love to hear more, please reach out to us.

10/10 超赞

Dan

2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 4 日 的回复
Thank you for staying with us and for taking a moment to recognize our staff. We appreciate your kind words and hope you come back soon.

10/10 超赞

Rajiv

Good one
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 11 日 的回复
Thank you for staying with us and for providing excellent feedback.

10/10 超赞

Joann，Lewes

团体旅客
满意：服务设施
Closeness to the airport, very clean and the restaurant had excellent food
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 4 月 11 日 的回复
Thank you for staying with us and for the excellent feedback.

10/10 超赞

Thomas，Deltona

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to the airport plus having a shuttle
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 9 日 的回复
Thank you for staying with us and for the excellent review.

10/10 超赞

Jennifer，Salinas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect place to stay before a flight home. Free shuttle!
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 9 日 的回复
Thank you for staying with us and for the excellent review.

6/10 一般

Santiago

与家人及幼儿出行
满意：清洁度
la regadera no funcionaba bien y no salía agua caliente
2024 年 4 月入住 1 晚
Hotel Mangement 于 2024 年 4 月 9 日 的回复
Thank you for staying with us and for providing such valuable feedback. We have shared your response with our leadership team and hope you would consider staying with us again soon

10/10 超赞

REbecca

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pool area is nice.
2024 年 3 月入住 1 晚
Hotel Mangement 于 2024 年 4 月 9 日 的回复
Thank you for staying with us and for the excellent review.

8/10 还可以

Melissa，Revere

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Hotel Management 于 2024 年 4 月 4 日 的回复
Thank you for staying with us and for the excellent review.

10/10 超赞

Leanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property! Fabulous pool area!
2024 年 3 月入住 1 晚
Hotel Management 于 2024 年 4 月 2 日 的回复
Thank you for the great score and for staying with us! We hope you come back soon

2/10 糟糕

Randolph

团体旅客
满意：清洁度
不满意：服务设施
RACIST FELT UNCOMFORTABLE WHEN I WAS THERE FIRST INTRODUCTION FROM THE PERSON AT THE DESK.. SO STAYED IN MY ROOM AND ALSO WENT OVER TO STAY WITH MY FRIEND OTHER HOTEL BECAUSE FELT UNCOMFORTABLE
2024 年 3 月入住 3 晚
Hotel Management 于 2024 年 4 月 1 日 的回复
We regret to see your stay fell short of excellent and for that we are truly sorry. We want to extend our apologies for any way that our staff may have made you feel uncomfortable. We'd love to hear more, please reach out to us.