8/10 Good
Frank
Jun 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy about the whole stay until the end. The main restaurant was the highlight. Good good and nice bar with excellent service. The only downside was the difficult in & out parking service. Checking in and valet parking was smooth for me, and the check out in the lobby was fine. Getting to my car for my drive back to Virginia was a challenge. There was a line of about 30 people to get cars when I checked out, and it took about 45 minutes of waiting before I could leave. If I had an appointment it would have been a problem. The guys were doing everything as quickly as they could, but the underground ingress and egress in the same two lanes creates a bottleneck, so folks need to understand this systemic issue and plan accordingly. I will stay there again, as overall the property and the service was very good.
Frank
Stayed 2 nights in May 2024