Sheraton San Diego Hotel and Marina

4.0 star property
Bayside San Diego hotel in Harbor Island with 6 restaurants

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sheraton San Diego Hotel and Marina

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Balcony, Tower (Marina View) | Premium bedding, down comforters, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Hot TubHot TubHot Tub
  • Free airport shuttle
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • AirportSan Diego, CA (SAN-San Diego Intl.)11 min walk
  • Popular LocationB Street Cruise Ship Terminal4 min drive
  • Popular LocationUSS Midway Museum5 min drive
  • Popular LocationMarine Corps Recruit Depot9 min drive

Most relevant reviews

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Room options

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower (Balcony)

8.1/10 Very Good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Tower (Lanai)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Marina View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 396 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 505 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower (Lanai)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Marina View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
  • 417 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom, Tower (Lanai)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Balcony)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
  • 602 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom, Bay View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 690 sq ft
  • Marina view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Double Beds, Bay View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Tower (Balcony)

8.1/10 Very Good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Marina View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Tower (Balcony)

8/10 Very Good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Bay View, Tower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Bay View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Marina View, Tower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Tower

7.9/10 Good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

San Diego

Located on the waterfront, Sheraton San Diego Hotel and Marina is in Harbor Island, a neighborhood in San Diego with good airport proximity. USS Midway Museum and Pechanga Arena are cultural highlights, and some of the area's popular attractions include Waterfront Park and San Diego Zoo. Belmont Park and Birch Aquarium are not to be missed. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Port of San Diego - 4 min drive
  • B Street Cruise Ship Terminal - 4 min drive
  • USS Midway Museum - 5 min drive
  • San Diego Zoo - 8 min drive
  • Marine Corps Recruit Depot - 9 min drive

Getting around

  • County Center - Little Italy Station - 3 min drive
  • San Diego Santa Fe Depot - 11 min drive
  • San Diego Intl. Airport (SAN) - 1 min drive

Restaurants

  • Stone Brewing - 12 min walk
  • Pacifica Breeze Cafe - 12 min walk
  • Urban Crave - 13 min walk
  • Phil's BBQ - 2 min drive
  • Prado at the Airport - 18 min walk

About this property

Sheraton San Diego Hotel and Marina

Hotel near USS Midway Museum
A free roundtrip airport shuttle, a marina, and a poolside bar are just a few of the amenities provided at Sheraton San Diego Hotel and Marina. Active travelers can enjoy sailing, boating, and cycling at this hotel. For some rest and relaxation, visit the 2 spa tubs. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Yoga classes are offered at the 24-hour gym; other things to do include kayaking and boat tours. In-room WiFi (surcharge), with speed of 50+ Mbps, is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a computer station
  • Smoke-free premises, 52 meeting rooms, and motorized watercraft on site
  • Guest reviews speak well of the helpful staff and proximity to the airport
Room features
All 1053 rooms have comforts such as premium bedding and air conditioning, in addition to perks like desk chairs and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with showers and shower/tub combinations
  • 55-inch HDTVs with Netflix, streaming services, and premium channels
  • Balconies or patios, wardrobes/closets, and recycling

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay Tower Lounge
  • Harbor and Vine
  • Harbor's Edge
  • Quinn's Ale House
  • Shoreline

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Boat
  • Boat tours
  • Kayaking
  • Motor boating
  • Personal motorized watercraft
  • Sailing
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 52 meeting rooms
  • Computer station
  • Conference center (14,874 square feet of space)

Outdoors

  • Beach towels
  • Firepit
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Renovations and closures

The property will be renovating from November 29 2023 to May 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Frequently asked questions

Does Sheraton San Diego Hotel and Marina have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 7:00 AM–10:00 PM. The property will be renovating one of the pools from November 29 2023 to May 31 2024 (completion date subject to change).

How much does it cost to stay at Sheraton San Diego Hotel and Marina?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Sheraton San Diego Hotel and Marina on Jun 24, 2024 start from $194.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton San Diego Hotel and Marina pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton San Diego Hotel and Marina?

Self parking is available for USD 49 per night.

What time is check-in at Sheraton San Diego Hotel and Marina?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–7:00 PM for a fee.

What time is check-out at Sheraton San Diego Hotel and Marina?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sheraton San Diego Hotel and Marina provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Sheraton San Diego Hotel and Marina located?

Located in Harbor Island, this hotel is within a 5-minute walk of San Diego Bay and Naval Base Coronado. Marine Corps Recruit Depot and USS Midway Museum are also within 3 mi (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 1042 out of 2277 reviews" "
Rating 8 - Good. 475 out of 2277 reviews" "
Rating 6 - Okay. 308 out of 2277 reviews" "
Rating 4 - Poor. 232 out of 2277 reviews" "
Rating 2 - Terrible. 220 out of 2277 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Traveled with partner
I recently stayed at the Sheraton Marina and had a mixed experience. Upon check-in, I was informed there was room service available, but to my disappointment, I had to go down to order food. This was inconvenient, especially after a long day of travel. Additionally, there was significant noise from construction at the pool area, which made it difficult to relax. The breakfast service at the restaurant was also below par. The staff seemed overwhelmed and inattentive, leading to a mediocre dining experience. On a positive note, the hotel itself is in a beautiful location and the rooms are comfortable. However, the issues mentioned did detract from my overall stay
Stayed 1 night in May 2024

4/10 Poor

GARY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking is a nightmare! On the 26th it took me 1.5 hours to finally find an empty parking stall! Never again will I stay in this hotel! All the ice machines were not working! Pay a resort fee, even though they facilities were not used!
Stayed 5 nights in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were the best
Stayed 2 nights in May 2024

6/10 Okay

Robert, Monument

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had been recently renovated and was nicely done. Unfortunately, it’s hard to enjoy when you spend an hour looking for parking. It was a complete disaster. I had to park a 1/4 mile away at the other hotel complex and walk over with all my bags. All this for $45 parking fees.
Stayed 2 nights in May 2024

10/10 Excellent

Erik Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in May 2024

8/10 Good

Juan Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, property conditions & facilities
quick turn around to delayed fight close to airport...
Stayed 1 night in May 2024

10/10 Excellent

Kayla Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noises on my last night
Stayed 4 nights in May 2024

10/10 Excellent

Niony Fandresena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is just so magnificent. I had the marina view and higher floor. A trip that I never forget ! I’m grateful that I get to live that !
Stayed 3 nights in May 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I’m giving it a 4 overall of 5 is due to the parking situation on 05/25. Seems the place had 2 events going on and I was unable to park in the hotel, even though I paid for valet parking at check in. What an inconvenience, but the staff was friendly and showed empathy towards the situation.
Stayed 1 night in May 2024

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no shampoos & conditioner in the room. They put us in the bay building. Terrible place to stay. Staffs in the front desk are unfriendly. Walked from the nain building to the Bay building. Waitress Angeli is nice however. Will not return.
Stayed 2 nights in May 2024

6/10 Okay

Celina

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Herlinda

Liked: Cleanliness, staff & service
Overall, the room was very clean and stocked. Room service was good and quick. The view from our room was nice. The room was also very spacious. The bed was comfortable as well. The only things that we did see that we didn’t like were crack lines in the sink and bubbling in the ceiling of the shower.
Stayed 1 night in May 2024

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

Mercedes

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We didn’t get what we pay for in terms of the room, they gave us what they have available at the time not what we choose.
Stayed 1 night in May 2024

10/10 Excellent

Izchel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ismail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was too high. Parking was too high that i had to return my rental car
Stayed 4 nights in May 2024

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment of check -in we were absolutely delighted. Layla, Reception Front Desk, We were not able to access the amenities needed for my 95 year old mother’s Handicapped needs, Via Expedia! She assisted out family with accommodations for her needs. This made our vacation even better. Then the Pool area Edwin “The Hat Man” was very accommodating as well. Are stay was very nice and welcoming. At the end of our stay Paul,The Bellman was fantastic.We went back in to thank Layla, she was not present, So Amber broke down our billing information. And she was very nice and Helpful as well . We will absolutely be coming back to stay. Thank you Sheraton San Diego
Stayed 2 nights in May 2024

10/10 Excellent

Efran

Liked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast was really time saving and convenient
Stayed 1 night in Mar 2024

2/10 Terrible

Wing Hang

Traveled with partner
Disliked: Staff & service, amenities
We booked the Sheraton Hotel Marina tower with a king size bed on May 25 to May 27. We arrived at around 630pm to check in. We were told that there was no parking spaces and we had a dinner reservation somewhere so we decided to go dinner and come back later to check in. After dinner, we went to the Marina tower to check in at 930pm. There was no parking space so we just wait in the parking area for 30 mins for parking spaces. We finally got one and went inside to check in. The staff told us that the hotel was overbooked so they had to sent us to Bay tower and they told us that they upgraded our room to higher floor and King size bed in the Bay tower. They told us that we could move our car to Bay tower but we declined because we were afraid that we would not find another space so we took a shuttle to the Bay tower. We arrived at the Bay tower and went to our room and found that there were 2 full size bed instead of a King size bed. So we went downstairs to ask the staffs at the Bay tower. The staff told us that “well since you did not book directly through the website, we cannot guarantee you a king size bed.” However, we were told that we got a king size bed in Marina tower by the staffs over there. If the hotel cannot arrange what they promised, do not ever lie to your customers. Will never book Sheraton again.
Stayed 2 nights in May 2024

10/10 Excellent

Chris, Longview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff, transportation
Stayed 1 night in May 2024

10/10 Excellent

Graham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean . Parking was a little wild but the room was cheap .
Stayed 2 nights in May 2024

10/10 Excellent

Takera Natasha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

edward

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0