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关于陆思金I-75汉普顿酒店与套房的点评

2.5 out of 5
陆思金I-75汉普顿酒店与套房
711 33rd Street Southeast, Ruskin, FL

点评

9.2

非常棒

10 分 - 超赞。52 条好评,共有 64 条点评" "
8 分 - 还可以。5 条好评,共有 64 条点评" "
6 分 - 一般。3 条好评,共有 64 条点评" "
4 分 - 很差。1 条好评,共有 64 条点评" "
2 分 - 糟糕。3 条好评,共有 64 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Fred

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Hotel Manager 于 2024 年 5 月 25 日 的回复
Dear Fred,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 超赞

Rafael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’m happy with the hotel services
2024 年 5 月入住 2 晚
Hotel Manager 于 2024 年 5 月 23 日 的回复
Dear Rafael,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 超赞

Katherine

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was large & well appointed. New construction, very friendly & helpful staff. Great location for my needs.
2024 年 5 月入住 2 晚
Hotel Manager 于 2024 年 5 月 17 日 的回复
Dear Katherine,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our customer service, clean rooms, and convenient location. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you back for another great stay in the future.SincerelyHotel Manager

10/10 超赞

Michael,Ruskin

满意:住宿条件和设施
Super friendly staff, very clean property
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 5 月 2 日 的回复
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff super friendly and our property very clean. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 超赞

Lori

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in staff was super friendly! Room was very clean and comfortable!
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 4 月 25 日 的回复
Dear Lori,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 超赞

jonathon

2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 5 月 13 日 的回复
Dear jonathon,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 超赞

Silvia

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Muy bueno
2024 年 4 月入住 2 晚
Hotel Manager 于 2024 年 4 月 20 日 的回复
Dear Silvia,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

10/10 超赞

Angel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Peaceful
2024 年 3 月入住 3 晚
Hotel Manager 于 2024 年 4 月 17 日 的回复
Dear Angel,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 超赞

Kevin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 4 月 9 日 的回复
Dear Kevin,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 超赞

Natasha

满意:清洁度
2024 年 4 月入住 2 晚
Hotel Manager 于 2024 年 4 月 11 日 的回复
Dear Natasha,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 超赞

Bryon,WIllowick

满意:清洁度、员工和服务、住宿条件和设施
Great check in
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 4 月 8 日 的回复
Dear Guest,Thank you for your kind words regarding your check-in experience! We're delighted to hear that you had a great start to your stay with us. Our team strives to provide exceptional service from the moment you arrive, and we're thrilled that you found it to be so. We hope the rest of your time with us was just as enjoyable, and we look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 超赞

Kimberly

与家人出行
满意:住宿条件和设施,清洁度
The front desk agent was professional, thorough and very welcoming! My room was spacious and clean. The breakfast had many tasty selections!
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 4 月 4 日 的回复
Dear Kimberly,We're delighted to hear about your positive experience with us! Providing professional and welcoming service, spacious and clean rooms, and a tasty breakfast are all priorities for us, and we're thrilled that we could meet your expectations in these areas. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 超赞

Ron

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and the staff was nice and very helpful !! Bev was great!!
2024 年 3 月入住 1 晚
Hotel Manager 于 2024 年 4 月 3 日 的回复
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you found our property clean and our staff nice and helpful, especially Bev! We'll be sure to pass along your compliments. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 超赞

Lynne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
construction site next door no views
2024 年 3 月入住 1 晚
Hotel Manager. 于 2024 年 3 月 23 日 的回复
Dear Lynne,Thank you for the review. I am pleased that you had a nice experience with us. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that we have the opportunity to serv you again.Sincerely,Hotel Manager.

10/10 超赞

Lynne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent facilities Will book here again
2024 年 3 月入住 1 晚
Hotel Manager 于 2024 年 3 月 21 日 的回复
Dear Lynne,Thank you for the stay at our hotel. We are thrilled to hear that you had a fantastic experience with our facilities! Our team works hard to provide top-notch amenities and a comfortable environment for all our guests. We greatly appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. Thank you for choosing to book with us, and we can't wait to have you back!SincerelyHotel Manager

10/10 超赞

john

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Monica at the front desk was very nice and professional!
2024 年 3 月入住 1 晚
Hotel Manager 于 2024 年 3 月 13 日 的回复
Dear John, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

10/10 超赞

Marc

满意:清洁度、员工和服务、住宿条件和设施
Propreté remarquable
2024 年 3 月入住 1 晚
Hotel Manager 于 2024 年 3 月 11 日 的回复
Dear Marc, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 超赞

Stephanie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facility with a great breakfast area. The staff was exceptionally nice and made you feel welcome. Would definitely stay there again.
2024 年 3 月入住 2 晚
Hotel Manager 于 2024 年 3 月 9 日 的回复
Dear Stephanie,Thank you for taking the time to share your positive experience at our facility. We are delighted to hear that you enjoyed our breakfast area and found our staff exceptionally nice, making you feel welcome during your stay. Your kind words are greatly appreciated, and we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future and exceeding your expectations once again.SincerelyHotel Manager

8/10 还可以

CLAUDIR,Frisco

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Room was clean, and everything was in a very good condition.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024 年 3 月 2 日 的回复
Dear CLAUDIR,Thank you for your rating and feedback! We're glad to hear that you found your room clean and in very good condition. We value your input and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

10/10 超赞

Bryan

2024 年 2 月入住 2 晚
Hotel Manager 于 2024 年 3 月 21 日 的回复
Dear Bryan,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 超赞

Nancy

满意:清洁度、员工和服务、住宿条件和设施
Excellent stay
2024 年 2 月入住 1 晚
Hotel Manager 于 2024 年 2 月 27 日 的回复
Dear Nancy,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 超赞

Karen

2024 年 2 月入住 1 晚
Hotel Manager 于 2024 年 3 月 21 日 的回复
Dear Karen, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 超赞

Rebecca

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and quiet and clean hotel. Great bed linens, large rooms and fabulous free breakfast and breakfast area. I have stayed at several hotels in the area and this is easily the best, cleanest, most quite and best hotel.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024 年 2 月 20 日 的回复
Dear Rebecca,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 超赞

Alexander

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Hotel Manager 于 2024 年 2 月 15 日 的回复
Dear Alexander,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

10/10 超赞

Kevin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very new and clean hotel. Room was spacious and the bed comfortable.
2024 年 2 月入住 2 晚
Hotel Manager 于 2024 年 2 月 13 日 的回复
Dear Kevin,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Hotel Manager 于 2024 年 2 月 7 日 的回复
Dear James,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 还可以

Charles

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 6 晚
Hotel Manager 于 2024 年 2 月 4 日 的回复
Dear Charles,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Manager 于 2024 年 1 月 30 日 的回复
Dear Paul,I appreciate your 5-star review. We aim to achieve complete guest satisfaction, so I am delighted you felt that way. We think we offer our guests an excellent balance of value, comfort, convenience, and amenities, and it is obvious that you agree. I hope you will stay with us if your travels bring you back to this area. Being in this business is a true pleasure when serving customers like you.Sincerely, Hotel Manager

10/10 超赞

Jizette

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Hotel Manager 于 2024 年 1 月 27 日 的回复
Dear Jizette,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

10/10 超赞

Robert

2024 年 1 月入住 1 晚
Hotel Manager 于 2024 年 1 月 12 日 的回复
Dear Robert,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 超赞

Dan

2023 年 12 月入住 6 晚
Hotel Manager 于 2024 年 1 月 22 日 的回复
Dear Dan,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 超赞

Beverly

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023 年 12 月 29 日 的回复
Dear Beverly,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 一般

Robert

与家人出行
满意:住宿条件和设施,清洁度
There was issues with the elevator working when trying to call the front desk. It was on constant busy had to walk down for floors on the steps after I explained it to him they seem kind of lost early in the morning when we were trying to check out.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023 年 12 月 27 日 的回复
Dear Robert,We apologize for the inconvenience you experienced with the elevator and the challenges of reaching the front desk. Your feedback is important, and we are actively addressing the communication issues to ensure a smoother experience for our guests. We appreciate your patience and understanding. Please be assured that steps are being taken to improve our service, and we hope to provide you with a more seamless stay in the future.Sincerely, Hotel Manager

8/10 还可以

Jo Anne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ao emu new hotel that was very comfortable but no hot water in the shower.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023 年 12 月 27 日 的回复
Dear Jo Anne,Thank you for your feedback, and we appreciate your rating. We're pleased to hear that you found our new hotel very comfortable. However, we apologize for the inconvenience with the hot water in the shower. We take such issues seriously and will address them promptly to ensure a more satisfying experience for our guests in the future. We value your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 超赞

Vrbo

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Suite
I wish they offered a 2 room suite, instead the suite offered a couch but only 1 TV. Nice stay for a night or 2 but not an extended stay. Pool area locked in am, so no where to sit and enjoy a cup coffee other than by front doors on bench.
2023 年 12 月入住 3 晚
Hotel Manager 于 2023 年 12 月 15 日 的回复
Dear Vrbo,Thank you for the perfect 10 out of 10 rating and for sharing your experience. We appreciate your feedback regarding the suite configuration and amenities. It's valuable to know your preferences for a 2-room suite and an additional TV. We'll take your comments into consideration for future improvements. We apologize for any inconvenience with the pool area access in the morning. Your input helps us enhance our guests' experiences, and we hope to have the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager

4/10 很差

Charles

与家人出行
不满意:清洁度
Hotel itself was ok. Staff friendly. Cleanliness of room was ok until I got into the shower. Bloody snot rockets on the inside of the shower curtain. Front desk said they would notify housekeeping.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023 年 12 月 12 日 的回复
Dear Charles,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Please visit us again.SincerelyHotel Manager

10/10 超赞

Merith

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this hotel. It smells new. Everything was super clean. The lady on the kitchen who worked saturday and Sunday was awesome. Always asking what we needed.
2023 年 12 月入住 3 晚
Hotel Manager 于 2023 年 12 月 6 日 的回复
Dear Merith,Thank you for the 5-star rating! We're thrilled to hear that you love our hotel and appreciate the new ambiance and cleanliness. It's wonderful that the staff, especially the lady in the kitchen, provided excellent service and was attentive to your needs. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 超赞

israel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Manager 于 2023 年 11 月 18 日 的回复
Dear Israel,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 超赞

Gunnar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Everything was great!
2023 年 11 月入住 1 晚
Hotel Manager 于 2023 年 11 月 11 日 的回复
Dear Gunnar,Thank you for the fantastic rating! We're thrilled to hear that everything was great during your stay. If you have any specific comments or if there's anything you'd like to share, feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another awesome experience! Safe travels!Sincerely, Hotel Manager

10/10 超赞

Barbara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff, very helpful and friendly. Very clean.
2023 年 11 月入住 4 晚
Hotel Manager 于 2023 年 11 月 9 日 的回复
Dear Barbara,Thank you for your 5-star rating! We're delighted to hear that you found the staff wonderful, helpful, and friendly, and that the hotel was very clean. Your positive feedback is much appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 超赞

Darlene

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was perfect for me and my grand kids. The room was nice for them. They enjoyed the pool. The LOVED the breakfast!
2023 年 10 月入住 1 晚
Hotel Manager 于 2023 年 11 月 2 日 的回复
Dear Darlene,Thank you for your positive feedback. We're delighted to hear that the hotel was perfect for you and your grandkids and that the room, pool, and breakfast all contributed to an enjoyable stay. We look forward to providing you with another wonderful experience in the future.Sincerely, Hotel Manager

10/10 超赞

Sarina

2023 年 10 月入住 1 晚
Hotel Manager 于 2023 年 11 月 18 日 的回复
Dear Sarina,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was amazing
2023 年 10 月入住 3 晚
Jay Front Desk Manager 于 2023 年 10 月 22 日 的回复
Thank you for taking the time to provide us with a perfect 10 out of 10 rating for your recent stay. We appreciate your feedback and are thrilled to hear that you had such a positive experience.Your satisfaction is our top priority, and we're delighted that we met your expectations. If you ever have specific suggestions or requests for improvement in the future, please feel free to share them with us.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 还可以

Mary Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 6 晚
Jay Front Desk Manager 于 2023 年 10 月 18 日 的回复
Thank you for taking the time to provide us with a rating for your recent stay. We appreciate your feedback and are glad to hear that you rated your experience an 8 out of 10.Your satisfaction is important to us, and we hope to continue exceeding your expectations during any future visits you may have with us. If you ever have specific suggestions or requests for improvement, please feel free to share them with us.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 超赞

Laura

2023 年 10 月入住 1 晚
Jay Front Desk Manager 于 2023 年 10 月 22 日 的回复
Thank you for taking the time to provide us with a rating for your recent stay. We appreciate your feedback and are glad to hear that you rated your experience an 5 out of 5.Your satisfaction is important to us, and we hope to continue exceeding your expectations during any future visits you may have with us. If you ever have specific suggestions or requests for improvement, please feel free to share them with us.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 超赞

Alia

团体旅客
满意:清洁度、员工和服务、客房舒适度
Amazing
Friendly staff, clean
2023 年 9 月入住 1 晚
Jay Front Desk Manager 于 2023 年 10 月 6 日 的回复
Dear Alia,Thank you so much for taking the time to leave us a perfect review! We are delighted to hear about your positive experience during your recent stay at our hotel.Your kind words about our friendly staff and the cleanliness of our property are greatly appreciated. Providing a welcoming and comfortable environment for our guests is our top priority, and your feedback reinforces our commitment to excellence.If your future plans bring you back to our area, we would be honoured to host you once more. If there's anything specific you'd like during your next stay, please feel free to let us know.

10/10 超赞

Victor

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel
2023 年 9 月入住 1 晚
Jay Front Desk Manager 于 2023 年 10 月 8 日 的回复
Thank you for taking the time to leave a comment about your recent stay. We appreciate your feedback and are delighted to hear that you found our hotel to be very nice.Your satisfaction is our priority, and we hope to continue exceeding your expectations during any future visits you may have with us. If you ever have specific suggestions or requests for improvement, please feel free to share them with us.

10/10 超赞

Jillian

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ruskin Stay
This place is brand new so everything was great and smelled new! I could tell the staff was trying & they were friendly.
2023 年 8 月入住 1 晚
Jay Front Desk Manager 于 2023 年 10 月 8 日 的回复
Thank you for taking the time to share your feedback about your recent stay at our brand-new hotel. We greatly appreciate your review and are thrilled to hear about your positive experience.It's fantastic that you found everything to be great and that the newness of our property added to your enjoyment. We take pride in providing a fresh and inviting environment for our guests.We're delighted that you could sense the dedication of our staff and their friendly demeanor. Ensuring that our guests have a comfortable and welcoming experience is our top priority, and your feedback reinforces our commitment.If your future travels bring you back to our area, we would be honoured to have you as our guest once again. If there are any specific preferences or requests you have for your next stay, please feel free to let us know.

10/10 超赞

Manny

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hurricane caused trial by fire for new opening. Staff and managers super friendly and accommodating. Rooms are huge and fresh. Need 2nd chair for sitting and adjusting the heavy doors but those are easy fixes. Nice job all of you.
2023 年 8 月入住 2 晚
Jay Front Desk Manager 于 2023 年 10 月 8 日 的回复
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your review, especially considering the challenging circumstances of a hurricane.We're pleased to hear that despite the unexpected events, you found our staff and managers to be super friendly and accommodating. Providing exceptional service in difficult situations is our priority, and your words reinforce our commitment.It's great to know that you found our rooms to be spacious and fresh. We appreciate your feedback about the need for a second chair and adjustments to the heavy doors, and we will certainly look into addressing these issues to enhance our guests' experience.Your kind words mean a lot to us, and we're grateful for your understanding and support. If your future travels bring you back to our area, we would be honoured to host you once again.

8/10 还可以

patricia

满意:清洁度、员工和服务、住宿条件和设施
Loved the modern decor and the staff was amazing especially the lady that worked the breakfast in the morning.. I definitely recommend the stay. Our only issue is that we prefer firmer mattress. But my Sister and everyone else like it..
2023 年 8 月入住 1 晚
Jay Front Desk Manager 于 2023 年 10 月 8 日 的回复
Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your review and your kind words about our modern décor and our amazing staff.We're delighted that you enjoyed the ambiance of our hotel and found our team, especially the lady who worked during breakfast, to be exceptional. Your recommendation means a lot to us, and we're grateful for your positive feedback.We understand that mattress preference can vary among guests, and we apologize that the firmness of our mattresses did not entirely meet your expectations. We appreciate your understanding that comfort can be subjective.Should your future plans bring you back to our area, we would be honoured to host you once again. If there are any specific preferences or requests you have for your next stay, please feel free to let us know, and we will do our best to accommodate them.